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Recent reviews
Samantha Simpson
I raised the chargeback after being left waiting for my order with no communication about such delays. After attempting to resolve the matter directly & not receiving a satisfactory outcome. I understand that the matter must now be dealt with through my bank, and I will await the outcome of their investigation. However, I would also like to make it clear that I will not be ordering from or recommending Give Me Cosmetics in the future. My experience has been extremely disappointing, and I do not feel that the way this situation has been handled demonstrates the level of honesty, transparency or customer service that customers should expect. Having seen similar complaints and negative experiences being shared on Trustpilot and other social media platforms, I think it is important that you take a step back and seriously review how you communicate with and treat your customers. For this to be my first experience of ordering from your company and to be left chasing an order that has not arrived, only to be told that you can no longer assist me, is incredibly poor customer service. Acknowledging delays on a website is one thing, but customers still deserve clear communication, reasonable updates and confidence that their concerns are being taken seriously. First impressions matter, and unfortunately, this experience has completely put me off your company. I would strongly encourage you to review your customer service processes and how you handle delays and customer complaints, as this experience has left me with very little confidence in your brand. Kind regards, Samantha
Geoff King
My wife and I have lived at Hampson Court, Hazel Grove (Retirement Living) since the development was opened in 2020. It has proved to be the right choice for us, Hampson Court consists of 41 apartments and is a lovely community with a great bunch of people. We have a fabulous caring House Manager, a small but delightful Guest Suite that is well appointed. The apartment has all modern comforts and is safe and secure which is important as we age. We have read many comments on various social media expressing various comments positive and negative but we can only speak as we find. Sadly, in my view, management take too much notice of on line reviews and perhaps a better measure of customer satisfaction for large business is a concise short confidential questionnaire for each homeowner to complete, seal and return via each House manager which could be used to gauge customer satisfaction as well as perhaps subjects such as staff (local and regional) performance. Following on from McCarthy Stone reply to my review I would add that of the 41 apartments here, only around 40% of homeowners are computer users so using web based comments to accurately base opinions is totally misleading. Survey people properly to obtain accurate opinions.
송은석 쏭스
I had a very positive experience with END. I received a 15% welcome discount after signing up, but my first payment failed because my card was set to block payments in Korean won. Unfortunately, the code was no longer usable after that attempt. When I contacted customer service, they assured me that I could place the order and receive a refund for the discount afterwards. I went ahead with the order, and the item arrived safely. I was especially pleased to find it at END., as it is currently unavailable in Korea. When I followed up about the promised refund, they refunded the full shipping charge of KRW 39,000, which was more than the original 15% discount would have been. I really appreciated this generous gesture and the way they resolved the issue. Thank you to the END. team for your help. I am very happy with the experience and would gladly shop with you again.
Kaleigh Grafke
Overall a good experience! I ordered shoes for my son and when I received them the elastic thats used for the shoe strings was detached (it’s sewn into the shoes). The sizing is a little off too, I ordered the same size my son wears in Nike’s, Converse etc but it seems ToeTots runs a little smaller. I reached out to customer service who have been phenomenal! They did not hesitate to help me, offered a new pair at no cost other than shipping. I did seem to get the same email 3-4 times asking me to purchase the shipping and confirm the shoes and size I wanted which got a little frustrating but overall the customer service was amazing. The shoes are super cute too!
Russ Rosensweig
Had some problems with my old TK-2 but had the extended warranty so was able to get a new machine - a little confusing because I also had two emails associated with my account. Melany walked me through everything - and was amazing. Then had some problems connecting to the WiFi with my new machine - she continued to offer Great support - and continued to check in until everything was resolved. A continuing great custome support experience - and great coffee machine. THANK YOU!!
Jackie Campeau
I ordered a large ball for my 125lbs dog and received a small one. I attempted to contact the company on several occasions by email as there is no phone number available. When I unsubscribed I received a response from a so call customer service member by the name of Mark. An email copy of my order was requested and I included a photo of the ball I held in my hand. Shame on me, I got scammed, shame on you for ripping people off who simply want to keep their dogs healthy.
Joe Feliciano
Customer service was excellent! Fiona and Pablo responded to my questions super fast and assisted me with some questions I had after completing the test. For some reason I didn't fill the tube even after waiting about 12 minutes. They gave me tips to get the blood flowing better next time and sent another kit my way as what I sent in likely isn't enough to run all the tests. Thank you rythm!
Andy Wilding
SCAM WEBSITE ! Ordered Astro bot PS5 After 3 days of emailing asking for the log in details they responded , saying I had to verify A QR Code . After sending the code they ignored the request several times then said if I need to log in to my personal account and show them a short video of the games on my own account. Failure to do this would result in an order closure with no refund .
Annette Hill
Not even one star! Severely injured by a heavy motor vehicle, sustained lifelong injuries, incapacitating and impacting what I used to do, and their surgeon says it was not from the heavy vehicle ? and I was brutally knocked down off my bike and thrown onto the concrete ! These people, hold no remorse at all for any settlement for the injured !
Christine Krivoski
I bought the Lunette tribal. I only had them a few weeks when I noticed they were snagging. Also, the black on the carpet was more of a faded look that what was pictured. I did contact Lahome, they would not replace them but did give me a 30% refund. I really like the rugs, just not impressed with the quality
Arsany Wanis
