Agent was very helpful and patiently took me through the questions require. I felt no undue pressure to take up the policy which regrettably I did feel from another well known insurance provider who q... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cannot say what this company is like if a claim is made as, luckily, haven't had to do so. In terms of purchasing, the prices are good and several choices offered. Have purchased several times. Un... See more
I was able to get my travel insurance at a reasonable price from you . Some insurance companies wouldn’t even give me quotes because of my illness. I’m on a medication that’s working wonders and I fe... See more
Always very professional with their approach. Staff very friendly. World First go a bit deeper than other providers, to give a more bespoke quote, which reflects your medical liability more accurat... See more
Company details
About World First Travel Insurance
Written by the company
When we launched in 1973, our aim was to make travel insurance fairer. We succeeded! Today we provide cost-effective cover to all sorts of people, going to all sorts of places. And our flexible options make it easy to get the policy that's perfect for your plans.
Get a quote now
What can you expect from World First?
Written by the company
- New cover for COVID-19
- All policies automatically include our COVID-19 cover. See our website for more details.
- Choose your level of cover
- With multiple levels of cover to choose from, you only ever pay for what you need.
- Cover for medical conditions
- Sophisticated medical screening means we can cover thousands of conditions, for less than you may find elsewhere.
- Your cover, your way
- Create a policy that's perfect for your plans with flexible extras like cover for gadgets, cruises and even winter sports.
- Go explore!
- We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
- Getting active?
- All policies include cover for more than 150 sports and activities - such as tennis, bungee jumping and surfing.
- UK customer service team
- Our friendly customer service team is based right here in the UK.
Count on it...
Here’s what we can promise you.
- 14-day money back guarantee
- No credit or debit card fees
- 24/7 access to English-speaking emergency medical assistance helpline
- Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)
Contact info
Rothwell & Towler Ltd, Winslade House, Manor Drive, Clyst St. Mary, EX5 1FY, Exeter, United Kingdom
- 0345 90 80 161
- info@world-first.co.uk
- www.world-first.co.uk
4.9
Excellent
12k reviews
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Medical Travel insurance…
I was able to get my travel insurance at a reasonable price from you . Some insurance companies wouldn’t even give me quotes because of my illness. I’m on a medication that’s working wonders and I feel very well so I wanted to have my holiday which I thoroughly enjoyed. I will definitely use you again for a quote if I go on holiday again . Your staff gave great service and very friendly on the phone
28 September 2026
Excellent customer service and price
2 October 2026
I rang to renew my insurance and the…
I rang to renew my insurance and the person who I dealt with was very helpful and informative. She also explained my premium in terms I could understand!!
5 October 2026
Great service
Great service, staff are really helpful and I feel that it was a good price for the cover
29 September 2026
Excellent service with a quick and easy…
Excellent service with a quick and easy response.
8 October 2026
I love that it lists medication as…
I love that it lists medication as other sites tend not too and makes the whole process so much easier
7 October 2026
I have used World First for years
I have used World First for years, they give me a fair price and cover I feel confident with so feel safe to travel knowing I am covered by a reputable company who has real people the other end of the phone.
31 August 2026
Excellent service.
Excellent service from the representative as I prefer to be able to talk to someone rather then constantly filling in on-line forms to then be told to ring the company anyway, is worth a bit extra, the fact they speak and understand English is another big benefit.
Shocked at the increase from last year, which was the only thing that prevented a 5* review, but I like loyalty and hope it will be rewarded and returned one day 🤞.
Thank you.
8 September 2026
The lady selling the insurance was very…
The lady selling the insurance was very clear and knowledgeable, I could understand her very well
19 September 2026
helpfull staff
helpfull staff and very thorough. call back was on time. making the payment was easy via the link. Good pricing
14 September 2026
No pressure - just helpful
Agent was very helpful and patiently took me through the questions require. I felt no undue pressure to take up the policy which regrettably I did feel from another well known insurance provider who quoted for this trip. I will definitely use World First again.
11 September 2026
Insurance cover
Spoke to a very nice lady who was very helpful in arranging our insurance cover
11 September 2026
What a pleasure to speak to an…
What a pleasure to speak to an individual, with a brain, (not some ghastly AI Bot), who was fantastically helpful
and guided me through a lengthy process - I have complicated medical condition - and provided me with the best and very comprehensive quote I have received thus far - needless to say I have bought the policy.
I am quite sure their service will just as good should I need to make a claim.....World First by name, World First by nature. Thank you.
16 September 2026
Unprompted review
Complex pre existing medical conditions
Rather than a tick list general quote process, World First has a detailed knowledgeable condition based sales system that assesses the actual real insurance risk resulting in a cost for multi trip Europe cover in £100's rather than no cover at all, or £2500+ from the usual internet suppliers. Very friendly and patient sales lady. Thoroughly recommend World First to all travellers.
24 August 2026
Tom was very helpful and efficient on phone
Tom was very helpful on phone, making the application easy compared with other companies I contacted.
17 August 2026
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