David L

Staff went above and beyond in aftercare and were most helpful with a problem I had caused. They stuck with me, giving assistance despite its not being their problem. I'm really glad I purchased from them, delivery was swift and the entire process of ordering was trouble-free. It was great to find a business that really cares about its customers.

Bitdefender offers comprehensive protection and gives a monthly resume of the protection provided. Also, it's easy to communicate with their staff and responses are swift and provide detailed instructions to resolve any query. Their protection doesn't impinge on my computer's performance and I've been comfortable to renew with them for the last few years. It feels like they are run by real people who care about their customers.

Knock at the door within the timeframe given, parcel handed over and signed for. Job's a good 'un.

Didn't ring long enough and limits to 3 tries. I hear it ringing, but don't know where from. Insufficient time.

Keith was friendly and very thorough. He identified the problem and fixed it within a few minutes. Oh, to be as smart as an AA man!

Plusnet's email gave me no problems for over 20 years but migration to Greenby has been fraught with problems. Help is unavailable, there's never a response to reported problems. The latest is Gmail's security update that prevents Plusnet exchanges between Gmail addresses. Is anything being done about it? Not for the last few weeks anyway. Plusnet, you shat on us passing us off to Greenby. They are BAD.

I had a minor problem with my first tap filter and Puure immediately replaced it. The second unit works perfectly and I am enjoying beautifully fresh and untainted water. I drink a lot of plain water as I'm diabetic, so avoid sugar in drinks. Recently, my dog was offered tap water while visiting a friend. He refused, but when the water was replaced from a bottle of Puure filtered water, he drank immediately and deeply. Clearly, his canine nose told him what was good and acceptable. I'm so glad to have bought a Puure filter and would commend wholeheartedly their customer service and the attitude towards customers. Such integrity and care is rarely found these days. They have my wholehearted commendation.

The cap is light and was easily adjusted to fit. Don't expect lightning delivery! I wear it to keep UV from my head to avoid actinic keratosis. My main concern is whether the cap(s) are washable.

I had some queries and a minor problem. Puure customer service was extremely helpful and assisted me throughout. Ultimately, the fitting proved easy, even for my old hands. I use the filtered water for both my dog and self and note there's no longer a slight chlorine smell. The water tastes, tasteless, which is how water should taste. No more plastic bottles or heavy supermarket shops. This filter is excellent and I'm glad I chose Puure because their customer service and backup is second to none. Highly recommended.

Customer service has been good, however, some of your pricing is near extortionate, particularly for the cordless fan. It's being sold elsewhere with a larger capacity battery for less than half price! I've found some other items I want at around half price elsewhere on the web. There are still some items that appear to be unique or safer to buy from you with the 100 day guarantee, so I will be ordering a couple more items, but the list is much smaller than when it started out. Customer service told me items had a 12-month warranty against failure, so that's also very useful.

Well packaged goods were received sooner than expected. I felt the instructions could have been more detailed, such as removal of plastic cover from the filter element, but pressed on. At first, there was a leak from the faucet adapter so I removed everything and fitted a supplied thicker washer . This solved everything, no more leaks. I was in touch with support at Puure and they were most helpful throughout. There is definitely excellent support for this product. I can't say I've noticed any taste difference in the water, of which I drink quite a lot, but then my sense of taste was wrecked by covid. So, my drinking water, kettle water and dog's water is through the filter while washing things etc. in the sink is with unfiltered water, thanks to the little selector lever. I guess the only way I will determine the filter's effectiveness is the reduction of scale growth over time in my kettle, but going by the quality of the product and its support, I'm comfortable it is doing its job. Thanks, Puure, a far better system than using a filter jug.

Dog loves the food which seems well balanced on ingredients. Moved him from Years. Customer service very pleasant but aspects of computer system confusing for a new customer. Been advised to feed dog 4 different amounts, so I'll sort it out myself. Received a follow-up phone call and chatting away but the plug was pulled. I was probably too comfortable with the caller and so talked on too much.

Goods were dispatched swiftly and were well packaged. This was the first time I'd made a purchase from Robert Dyas, but I'm sure I will make more in the future.

Bitdefender is one of the best, if not THE best antivirus software. Its price is not excessive yet it gives a monthly notification of things it's protected one's system from. On top of that, if a problem or misunderstanding arises, one can be assured of a helpful, patient and diligent response that remains active until one is satisfied.
In summary, great antivirus at reasonable cost, regular notifications and excellent support.

Put in the far side of a raised bricked platform and pushed to the corner where there was wet material. On the plus side, he knocked and rang the bell but was gone before I could get to the door. I had to move the two heavy boxes to the garage. If only I could request that the monthly delivery of boxes are left outside the garage.

I just ordered a replacement for the ONLY cable ever to fail on me. The failed cable is a Juicebitz, serial no. TT2077748. It was never stressed and looks to be in "as new" condition but failed to charge my iPad Air. A short, cheap cable did charge my iPad, ergo a faulty cable and hence the 1 star. It goes to show that even the self-styled best can let you down.

Sorry, I no longer have a record of the cable's purchase, but it is well out of warranty, probably purchased over 2 years ago. In that time it was well treated and 3 other JuicEbitz cables are working well. I've already ordered a replacement cable from you and on finding your email address, I wrote offering to send the faulty cable to you if you wish to examine it.

My dog was on Forthglade wet food for some time. During that time, his poos were as yellow as the three Trustpilot stars and were inevitably loose. I started to mix pumpkin powder into his food and his poos became firm but still very yellow. As a pensioner, he was being fed on the best I could afford but an outpayment ceased, freeing up a little more cash, so I started him on another cooked food that looked far better than brown mush and was, apparently, consumable by humans. My dog loves the new food, his poos are brown and firm without pumpkin powder and he cleans his dish. Now Forthglade claims to have roughly the same constituents as the new food, yet it had such a bad effect on my dog's tummy. I wonder why?

The parcel was delivered very early, before I was out of bed. Warning of the parcel's delivery was a little after 6am and that's very early for a retired 80 year old. I should be getting more parcel deliveries from the same source, Years, and if they consistently arrive before 9am, then I'll have to reconsider my dealings with them. Other than the time of delivery not fitting my lifestyle. everything else was good.

My (big) dog is thriving on your food, although I have to lace it with grated cheese to make it appetising for him. I also mix a spoonful of pumpkin powder in each feed to avoid loose poos. His poos are a strange, light colour - I'd describe it as a light brown, almost fawn colour. I wonder if anyone else's dog has the same?

The extra large dog bed was offered at a very good price and although my dog already has beds in most rooms, I was tempted. It arrived promptly and I was stunned by how thick it was. It also appeared to be of very good quality with a removable cover for washing. My dog viewed it with suspicion for a couple of days then he tried it. He's on it now, sound asleep. He loves it and I'm so glad I bought it for him.