IMO Car Wash Reviews 

37,547
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 19,606 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, welcoming, and helpful, which makes the overall process remarkably smooth and efficient. Many people also appreciate the fair and budget-friendly pricing, pointing out that their vehicles look sparkling clean and well-maintained afterward. Some reviewers were not happy with the cleaning results, noting that certain stubborn spots, bird droppings, or residues unfortunately remained on the car after the wash. Others mentioned that a few attendants could occasionally be unwelcoming, dismissive, or uncommunicative when consumers selected the cheaper service options.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the friendly staff, careful pre-washes,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that attendants are polite, helpful... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers reporting that cars were left very... See more

Product

People report ambiguous experiences with product, as some consumers found that the washes effectively removed... See more

Price

Customers had ambiguous experiences with price, as some reviewers appreciated the affordable rates and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The cleaning of the car and the workers were amazing although although I paid online for the basic plus which also cleans under the car and when going rhrough thr car wash it highlighted the basic whi... See more

Company replied

Rated 4 out of 5 stars

Fast and straightforward process, friendly staff, and fair prices. However, the car didn't get completely clean; in particular, insect residue on the front wasn't fully removed.

Company replied

Rated 4 out of 5 stars

It’s a car wash, the staff at the branch I used were friendly. Could be cheaper, but then, it’s a (largely) automated car wash and hopefully better maintained than a standard petrol station one.

Company replied

Rated 4 out of 5 stars

Excellent wash. Would give 5 stars b ut the price board was nowhere near the QR code sign so we had to pay extra for what we actually wanted. Clearer signage needed please.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

38K reviews

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3.8

All reviews

(37,547)

33,787 reviews in the last 12 months

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Rated 5 out of 5 stars

Lots of choices and a great wash.

The attendant was friendly and helpful. I was first in the queue and the car looked great after its wash. Having a vacuum cleaner on-site is very helpful to use when I’m in a hurry to finish the car off and I like buying a bundle to get a discount on the wash.

October 13, 2026
Rated 2 out of 5 stars

Chips in my cars paintwork

The wash itself wasn’t the best. With unfortunately parting my paintwork on the bonnet of my car. I can see how this would be good but unfortunately quality is not there

October 11, 2026
Rated 1 out of 5 stars

Unnerving experience

A type of car wash I have never seen before. Very confusing and not well signed. Whole start up process was a unsettling as I was not expecting my car to be dragged along. Staff member explained issue (or told me off?)
But end result wasn't an especially clean car - 20" alloys only cleaned in the middle

August 6, 2026
Rated 5 out of 5 stars

Decent value

Decent value

October 10, 2026
IMO Car Wash logo

Reply from IMO Car Wash

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 1 out of 5 stars

Was not open when it should have been.

Purchased a wash to get my sports car cleaned whilst it was dry weather before I cover it for the winter but when I went to my local car wash, it was closed. The weather has been bad since so I've not been able to cover it as planned.

October 11, 2026
Rated 5 out of 5 stars

Great at imo Littlehampton

Great at imo Littlehampton ! Thanks guys !

October 10, 2026
IMO Car Wash logo

Reply from IMO Car Wash

Sue H,

Thank you so much for taking the time to leave such a wonderful five-star review. We are absolutely delighted to hear that you had a great experience with our team, and we truly appreciate your support.

IMO Car Wash

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