Medical Mega Reviews 

4,291
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have ordered medical supplies from Medical Mega for about 2 and a half years now. They have never failed me. Always great quality. Very timely delivery. Reasonably priced. I have just recently take... See more

Company replied

Rated 5 out of 5 stars

I always find what I need for my husbands medical needs and it comes to me quickly. If there is a problem of some sort it is handled effectively by genuine, caring human beings. Always a pleasure d... See more

Company replied

Rated 4 out of 5 stars

Doctor ordered my device, Medical Mega notified me right away and they are available in town for pickup. No problem picking them up. Reception was cordial, she remembered my name and gave me my packag... See more

Rated 5 out of 5 stars

The customer service exceptional. Eager to help me with other that my friend needed getting on time since he lives in Florida. Her customer service and care so important. Thank you!

Company details

  1. Medical Supply Store
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Equipment Manufacturer
  5. Medical Equipment Supplier
  6. Mobility Equipment Supplier
  7. Surgical Supply Store

Information provided by various external sources

All your medical supplies in one place! Choose Medical Mega for your #1 Ostomy supplies store. Our competitive pricing and committed customer service make shopping with MedicalMega a pleasant experience. Buy Ostomy supplies and Ostomy pouches from all brands, including Convatec and Hollister in stock. All for Very Low Low Pricing. Whether you're a new Ostomy patient or you've had an Ostomy for years, today's Ostomy products are here to help you live your life to its comfort. All of our Ostomy brands, including Convatec and Hollister, will provide you with the confidence that you need to manage your Ostomy and maintain your good health. So go ahead and live your life with MedicalMega, and live it fully.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(4,291)

11 reviews in the last 12 months

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Rated 3 out of 5 stars

I do not like it when you send me older…

I do not like it when you send me older products. One of them was dated 2022. It was the adhesive. That is one of the worst things to send that is older. Adhesive breaks down over time and it is already 4 years old. Ridiculous. Especially as I have a very difficult adhesion anyway because of placement and skin issues.

June 17, 2026
Rated 5 out of 5 stars

Outstanding service,

Outstanding service,
Outstanding products which are well priced.
Outstanding deliveries and communications.
Outstanding staff.

April 14, 2026
Unprompted review
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Reply from Medical Mega

Thank you for your wonderful review!

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Rated 1 out of 5 stars

HORRIBLE customer service

HORRIBLE customer service! I ordered an item and received the wrong item so I called to return it. Firstly the agent said I would only get a partial refund, which I questioned and then asked me to send a picture. I called again and they hung up on me twice. Once they got the pic they acknowledged the mistake by email and gave me an RA # and told me to leave it out front. I wanted to ask what would happen if someone took the box so I called and was hung up on. I CB 3X and tried different exts. and was hung up on 3 more X. I tried every ext. and then it started to go to voicemail. I emailed them and told them that I used to work in a call center and I know that my # comes up on their screen and I needed to talk to someone and got a call within 10 minutes. I told the lady that it was not good customer service to be hanging up on a customer and got silence. I asked my ? and got my answer but absolutely no apology for the rude service. I hate to say it but…typical NY attitude. Use a different CPAP supply!

February 25, 2026
Unprompted review
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Reply from Medical Mega

Thank you for sharing your experience, and I’m truly sorry for the frustration and inconvenience you faced. This is not the level of service we aim to provide, and I apologize for how your calls and concerns were handled. Your feedback is important to us, and we’ll be reviewing what happened to ensure it doesn’t happen again. We appreciate you bringing this to our attention and are very sorry for the negative experience.

Rated 5 out of 5 stars

Website makes reordering very simple

Website makes reordering very simple. Order confirmation is comes right away. Delivery is quick and tracking is accurate. Appreciate your good work.

December 30, 2025
Medical Mega logo

Reply from Medical Mega

Thank you for your kind words.

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Rated 2 out of 5 stars

There was no adhesive included…

There was no adhesive included rendering the bags useless

June 22, 2025
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Reply from Medical Mega

Thank you for reaching out and sharing your concerns with us. We appreciate the opportunity to clarify the situation regarding the adhesive, which is a separate item that needs to be purchased on its own. We hope you understand this now, and we're here to assist you in finding the right compatible products for your needs. Our goal is to ensure that everything works perfectly for you, and we look forward to helping you achieve the best possible results.

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Rated 5 out of 5 stars

on time

on time. and the correct item received.
THANKS !!!!

June 23, 2025
Medical Mega logo

Reply from Medical Mega

Great to hear everything arrived on time and as expected! Thanks!

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