BraceAbility Reviews 

1,594
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,579 reviews, reviewers had a great experience with this company. Consumers frequently mention that ordering online is simple and convenient, while deliveries arrive quickly. People also appreciate the impressive product quality, noting that items are well-made and provide substantial relief for various conditions. Reviewers often praise the comfortable fit and supportive design of the braces and supports. However, some reviewers were not happy with the sizing, mentioning that the sizing charts can be completely wrong or off. A few other people also felt that certain products were not effective for their specific medical conditions, leading to disappointment with the fit.

What people talk about most

Product

People report ambiguous experiences with product, as reviewers praise the good quality fabric, supportive... See more

Quality

Consumers find quality to be positive, highlighting that the fabric is supportive and items are very well... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that online purchasing is... See more

User experience

Reviewers highlight positive aspects of user experience, noting that shopping, ordering, and site navigation... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt shipping and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Came to this site because my orthotics provider indicated a lightweight over-the-counter AFO would be a better fit for nighttime wear. The one I chose has the benefits of being adjustable and should... See more

Company replied

Rated 4 out of 5 stars

Ordering on-line was fairly simple. Product arrived in a timely manner (4 business days: ordered on Sunday afternoon and arrived on Thursday afternoon). Haven't had an opportunity to see how the su... See more

Company replied

Rated 5 out of 5 stars

I am very grateful for the service and the product I purchased from you. Unfortunately the product is not effective holding my intestine inside my body. I also have reservations about wearing the devi... See more

Company replied

Rated 5 out of 5 stars

Your customer representative. Mary from Philippines!!! She is awesome and with her patience i was able to buy exactly what I needed for my lumbar and sciatica ordeal. I trusted her and bought all... See more

Company replied


Company details

  1. Diabetes Equipment Supplier
  2. also in
  3. Medical Equipment Supplier
  4. Medical Supply Store
  5. Orthotics & Prosthetics Service
  6. Physiotherapy Equipment Supplier

Written by the company

BraceAbility is your practical solution for comfortable, durable orthopedic braces and supports that effortlessly help you live with confidence. Our mission is simple: to provide people from all walks of life and with various pain conditions with real, lasting relief through the most comfortable knee braces, back braces, ankle/foot braces, and arm/wrist braces on the market. Designed in the USA, our small, Iowa-based team puts service and care first, doing everything possible to ensure a best-in-class experience for our customers. We pride ourselves on manufacturing the most affordable, high-quality braces possible, incorporating propriety comfort-first materials into our designs so that you can get orthopedic pain relief fast. We also specialize in plus size braces and orthopedic supports, offering up to size 6XL. We specialize in braces for conditions like plantar fasciitis, diabetic neuropathy, sciatica, post-surgical recovery and more.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(1,594)

1,581 reviews in the last 12 months

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Rated 5 out of 5 stars

The sizes are big enough for my heavy…

The sizes are big enough for my heavy legs. I was to the ER and they only had a size 2 sizes too small . The brace I've had for my injury is painful to wear. Thank you for having larger sizes for those who need them!

October 13, 2026
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Reply from BraceAbility

Thank you for sharing your experience! We’re glad you were able to find a brace in a size that better meets your needs. We understand how important a comfortable fit is, especially when recovering from an injury. We appreciate your feedback and thank you for choosing BraceAbility!

Rated 5 out of 5 stars

Very informative and user-friendly

First of all, I found the shopping experience on your website to be very user friendly. The detailed information on each product was very informative and helped with my selection. I also found the prices of the products I searched to be reasonable. And the process for the purchase itself was easy.

October 13, 2026
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Reply from BraceAbility

Thank you for your wonderful feedback! We’re glad you found our website easy to navigate, the product information helpful, and our prices reasonable. It’s great to hear that your shopping experience was smooth from selection to checkout. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Easy ordering
Good product

October 8, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad your order arrived quickly, the ordering process was easy, and you’re happy with the product. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

Easy to use order process

Easy to use order process. The great customer reviews and comments about customer service.

October 13, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad you found our ordering process easy to use and that our customer reviews and service feedback gave you confidence in choosing BraceAbility. We appreciate your trust and support!

Rated 5 out of 5 stars

Compression Hose

Compression Hose

Very supportive and I can not tell if I am wearing support hose.

July 27, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad to hear the compression hose provides the support you need while staying comfortable enough to wear all day. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

Best customer service ever

Best customer service ever. Email answered with blazing speed, was able to purchase the correct knee brace.

October 13, 2026
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Reply from BraceAbility

Thank you for your wonderful feedback! We’re delighted our team responded quickly and helped you find the right knee brace. We appreciate your kind words and are grateful you chose BraceAbility!

Rated 5 out of 5 stars
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Reply from BraceAbility

Thank you for your kind feedback! We’re glad your order arrived on time and that you’re happy with the product. We appreciate your trust in BraceAbility!

Rated 5 out of 5 stars

Easy to navigate

October 10, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad you found our website easy to navigate. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Recommended by AI

Looked like a regular price but 10% discount made a difference.

October 11, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad the discount made a difference and helped you save on your purchase. We appreciate your support and thank you for choosing BraceAbility!

Rated 5 out of 5 stars
BraceAbility logo

Reply from BraceAbility

Thank you for your feedback! We’re glad our team member made the process easy to understand. We appreciate your support and thank you for choosing BraceAbility!

Rated 1 out of 5 stars

This imbolizer is awful

This imbolizer is awful! Don’t waste your money. Hoping Velcro keeps a child’s wrist in place is ubsurd. 0/10.

October 8, 2026
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Reply from BraceAbility

We’re sorry to hear that the immobilizer did not meet your expectations. We understand your concerns about keeping a child’s wrist securely in place, and we appreciate you sharing your feedback. Our Care Team is available to assist with any product concerns.

Rated 5 out of 5 stars

Love the back brace but I ordered it…

Love the back brace but I ordered it too small

October 7, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad you love the back brace, and we’re sorry the size wasn’t quite right. Our Care Team is available to assist you with sizing and exchange options. We appreciate you choosing BraceAbility!

Rated 5 out of 5 stars

The shoe woks great

The shoe woks great. I was wearing the boot, but it was too heavy for my weak leg.

October 7, 2026
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Reply from BraceAbility

Thank you for sharing your experience! We’re glad to hear the shoe is working well for you. We know finding a comfortable option that meets your needs matters, and we appreciate you choosing BraceAbility!

Rated 3 out of 5 stars

It is advertised as water resistant and…

It is advertised as water resistant and then says it may be washed and laid flat to dry. This is confusing for sure.

October 7, 2026
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Reply from BraceAbility

Thank you for your feedback! We apologize for the confusion. The product can be machine-washed on a delicate cycle with similar colors. Please secure the fastener before washing and lay the item flat to air dry completely before using it again. Avoid high temperatures when washing or drying. We appreciate you bringing this to our attention!

Rated 5 out of 5 stars

These socks reduced ankle swelling

These socks reduced ankle swelling. They are easy to pull on and easily wearable under slacks or jeans. This pair is open-toed and you can choose to wear a pair of regular socks over them.

They arrived shrink wrapped in very light packaging, easy to open.

October 4, 2026
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Reply from BraceAbility

Thank you for your detailed feedback! We’re glad to hear the socks are easy to put on, comfortable to wear with everyday clothing, and conveniently packaged. We appreciate you sharing your experience and choosing BraceAbility!

Rated 5 out of 5 stars

I am very grateful for the service and…

I am very grateful for the service and the product I purchased from you. Unfortunately the product is not effective holding my intestine inside my body. I also have reservations about wearing the device because it may cause body fluids to build up in my heart and lungs. I am managing Heart Failure presently. If the surgeon is unable to relief my lower abdominal hernia allowing a large hole to exist I may try as my heart may have more power to pump with enough force the blood and fluid.

October 5, 2026
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Reply from BraceAbility

Thank you for sharing your experience with us. We’re grateful for your kind words about our service and sincerely sorry that the product has not provided the support you needed. We understand your concerns and encourage you to consult your surgeon about the device’s suitability for your condition. We appreciate your trust in BraceAbility and wish you all the best with your treatment.

Rated 5 out of 5 stars

MARY. Your customer representative

Your customer representative. Mary from Philippines!!! She is awesome and with her patience i was able to buy exactly what I needed for my lumbar and sciatica ordeal. I trusted her and bought all She suggested with her wisdom. Thank you for having her!!! I will recommend your Company to colleagues and friends and family members to get your braces for them and their patients. Love Mary and keep her!!!. Dr. Gloria Burke
From Texas. USA

October 9, 2026
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Reply from BraceAbility

Thank you for your wonderful feedback! We’re so happy to hear that our team provided patient, knowledgeable, and helpful service in finding the right products for your needs. Your kind words and recommendation mean so much to us. We truly appreciate your trust in BraceAbility and look forward to assisting you again!

Rated 1 out of 5 stars

Not pleased as I should have received the product, and I am bombarded with emails. You are asking for a review when I have…

You are asking for a review when I have not yet received the product. Furthermore I cannot track the whereabouts without getting the app, which I do not want.

October 5, 2026
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Reply from BraceAbility

We’re sorry for the frustration caused by the review request and multiple emails while you were waiting for your product. We understand the importance of receiving your order and being able to track it without downloading an app. According to the delivery update, your order was delivered to your mailbox today, October 9. We appreciate your patience and thank you for your feedback!

Rated 5 out of 5 stars

Ordered wrong size

I ordered the wrt size & the CS lady I spoke to helped to canx the wrong size & add the correct size!

October 8, 2026
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Reply from BraceAbility

Thank you for your feedback! We’re glad we could help update your order to the correct size.

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