Woodland Power Products, Inc. Reviews 

5,302
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the extremely helpful staff and smooth ordering process, noting that representatives answer all questions thoroughly and ensure everything needed for the setup is included. People also emphasize the exceptional overall product quality, explaining that the equipment is sturdy, well-made, and performs wonderfully when clearing lawns. However, some customers also noted frustrating issues with missing hardware pieces or incorrect mower deck adapters upon initial delivery. A few reviewers noted that resolving these order mistakes required extra follow-up calls or custom modifications to fit their specific equipment properly.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting patient... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support agents answered questions... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the equipment is well built... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It starts with the delivery. Right to the garage and stacked neatly. All boxes were labeled with a description and an "open me first." The instructions were clear, with a written/picture opti... See more

Company replied

Rated 5 out of 5 stars

Outstanding is all I can say. Ordering was easy, production time to shipping was as promised. Received Cyclone Rake in a very timely manner. Putting it together was simple I followed their instructio... See more

Company replied

Rated 5 out of 5 stars

I upgraded my blown 2010 Commander Pro engine. I ordered a new engine. Upgraded with a new impeller housing, and Orange impeller. After 16 years Woodland made improvements to the assembly which I... See more

Company replied

Rated 5 out of 5 stars

Nicole is a blessing I had a million questions and she answered every single one honestly and without the hesitation you get from some of those big companies just trying to sell you something. I was... See more

Company replied


Company details

  1. Equipment Supplier
  2. also in
  3. Property Maintenance

Written by the company

Our Company is Woodland Power Products, Inc., and we design, manufacture, and sell great products to make your life outdoors a lot easier. We've been in business for nearly 28 years and we are proud of our products and each and every person in our company that supports them. Our Cyclone Rake, the lawn and leaf vacuum that started it all, connects to virtually any riding mower, turning it into a high capacity property cleanup machine. It comes complete with a 6-Month Peace of Mind Trial, great warranties, and support that will exceed your expectations. We're proud of what we do and thank you for being part of our community. You can visit us by simply clicking on this link. https://www.cyclonerake.com

Cyclone Rake

Written by the company

Making Tough Jobs Easy
An unyielding commitment to customer satisfaction.

6-Month Peace of Mind Trial

Try it out on your toughest property cleanup jobs.

We want you to love your Cyclone Rake. That’s why every new model comes with a full 6-Month Peace of Mind trial. Use it. Put it to the test. If you're not completely satisfied, you can return it. No hassles, no pressure. Learn more at cyclonerake.com

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,302)

256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timely delivery,no issue with…

Timely delivery,no issue with packaging. Good instructions.

October 2, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Lee, thank you for your five-star review!

We’re glad to hear that your delivery arrived on time, the packaging was in good shape, and the instructions were clear. It’s great to know everything went smoothly for you.
If you ever have any questions or need assistance, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Stephen took my order and was great to…

Stephen took my order and was great to work with

October 12, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Larry, thank you for sharing your experience!

We're glad to hear that Stephen made the ordering process smooth and enjoyable for you. We'll be sure to pass along your kind words to him. If you have any questions or need assistance as you start using your Cyclone Rake, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 3 out of 5 stars

Incredible turnaround and customer…

Incredible turnaround and customer service! My order shipped within 1 day of placing my order. I received 7 (of 10) boxes 2 business days after placing my order. OUTSTANDING.
Unfortunately, I am still waiting on the 3 remaining boxes:(. Can't do much without receiving the entire shipment.

October 11, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Mark, thank you for sharing your experience!

We’re glad your order shipped quickly and that most of it arrived in just two business days. We completely understand the frustration of waiting on those last three boxes, especially when you’re ready to get your Cyclone Rake set up.

Our shipping team is already in contact with FedEx to track down the remaining boxes. FedEx sometimes splits multi-box shipments, so it’s not unusual for packages to arrive a few days apart, but we’re keeping a close eye on yours. As soon as we hear back, we’ll call you with an update.

Once everything arrives, our assembly manual and step-by-step videos will help you get up and running quickly, and our customer service team is always available if you need a hand. We appreciate your patience and look forward to hearing how your first cleanup goes!

- The Cyclone Rake Team

Rated 5 out of 5 stars

The ordering process was easy

The ordering process was simple and Nicole anwered all questions completely and clearly.

October 12, 2026
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Dan, thank you for sharing your experience!

We're glad to hear that the ordering process was straightforward and that Nicole was able to answer all your questions clearly. We'll be sure to pass along your kind words to her.

If you have any other questions or need assistance, we're here to help.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Great customer service.Great 👍people

Great customer service.Great 👍people. I recommend this place.

October 10, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Alex, thank you for your kind words and for recommending us!

We're so glad to hear that you had a great experience with our team. If you ever need anything else, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Wow, Nothing Better!

Wow! I struggled with leaves on my lawn the last 4yrs, someone suggested the cyclone rake to me and it was the BEST investment I could of purchased! It literally picked up every single leaf on my lawn, didn't miss one! I love fall season now 😁

October 11, 2026
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Miranda, thank you for sharing your experience!

We're thrilled to hear that the Cyclone Rake has made such a difference for you after years of struggling with leaves. Knowing it picked up every single leaf and even made you love the fall season is music to our ears.

Here's to many more seasons of easy lawn care!

- The Cyclone Rake Team

Rated 5 out of 5 stars

Purchase over the phone she was very…

Purchase over the phone she was very knowledgeable, helpful friendly. The decision was made.

October 6, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Edwin, thank you for sharing your experience!

It’s great to hear that the representative you spoke with was knowledgeable, helpful, and friendly. We’re glad they could make the decision process smooth for you.

If you have any questions down the road, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Able to communicate directly with…

Able to communicate directly with personnel (JoAnn) at Woodland. Also the internet website had plenty of information.

October 8, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Romel, thank you for your five-star review!

We're so glad to hear that JoAnn was able to assist you directly and that our website provided plenty of helpful information. We aim to make the process as smooth and informative as possible, and it's great to know we hit the mark for you.

If you have any other questions or need further assistance, don't hesitate to reach out.

- The Cyclone Rake Team

Rated 4 out of 5 stars

Nice machine

Missing hardware and lack of a hardcopy owners manual.
UPDATE 10-14-26
Both issues resolved, very good communication, thank you.
This is a very nice machine I have had the opportunity to operate a DR leaf vac. I prefer the convenience and performance of the Cyclone.

October 5, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Kim, thank you for sharing your review and for the 4 stars. We’re sorry your order arrived missing some hardware and without a printed owner’s manual. We’ve reached out to you directly to get the missing parts shipped, and a printed manual is already on its way.

We stand behind every Cyclone Rake we ship, and our team is always here to help with setup or anything else you need.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Ordered this last year

Ordered this last year, wanted to see what time will tell. My rake worked better than I expected. Perfect!!! I used ethanol free gas, cut gas off and lets it shut off. Left it all off season and went out to check it out for this this season, turned gas on ,waited a bit, pulled once, cranked right up. Now ready for 2nd seson of leaf collection. Wrote this review 10/10/2026

November 17, 2025
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Michael, thank you for sharing your experience after a full season of use!

It’s great to hear that your Cyclone Rake exceeded your expectations and that your careful maintenance paid off. Starting up so easily after the off-season is a testament to your care and preparation. We’re glad to know you’re ready for another successful season of leaf collection.

Wishing you smooth operation and a yard that’s easier to manage this fall!

- The Cyclone Rake Team

Rated 5 out of 5 stars

Great Representatives

When I called, I got to a real person quickly. The representative was very knowledgeable. He helped me with my order of a new Cyclone Rake, making sure I got the right one, everything I needed, and the discounts I was eligible for. Representative was very polite and helpful.

October 6, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Michael, thank you for sharing your experience!

It’s great to hear that you were able to connect with a knowledgeable representative quickly and that they helped you choose the right Cyclone Rake and accessories for your needs. We’re also glad they made sure you received the discounts you were eligible for.

We appreciate your kind words about their politeness and helpfulness—it means a lot to us. If you have any questions as you get started with your new Cyclone Rake, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Nicole did a great job explaining the…

Nicole did a great job explaining the cyclone rake system and process of purchasing, great employee
Tim

October 8, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Tim, thank you for your kind words!

We're so glad to hear that Nicole was able to clearly explain the Cyclone Rake system and guide you through the purchasing process. We'll make sure to pass along your compliments to her—it means a lot to our team when their efforts are recognized.

We hope you enjoy your Cyclone Rake, and if you ever have questions or need assistance, we're here to help.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Excellent Customer Service

The whole experience working with Cyclone Rake has been fantastic. I made a mistake when ordering and Joe took care of getting everything fixed and resolved in an easy conversation. An actual person that understands and listens to the customer. Great company! Will be a customer be years!!!

October 9, 2026
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Andrew, thank you for sharing your experience!

We’re so glad to hear that Joe was able to help fix your order quickly and with such ease. It’s great to know that his understanding and listening made a difference for you.

We truly appreciate your kind words and your confidence in our company. We look forward to serving you for many years to come!

- The Cyclone Rake Team

Rated 5 out of 5 stars

👍🏼👍🏼👍🏼👍🏼

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

October 6, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Matt, thank you for the fantastic review and all those thumbs up!

It’s great to see your enthusiasm, and we’re thrilled you’re happy with your Cyclone Rake experience. If there’s ever anything we can do for you, don’t hesitate to let us know.

- The Cyclone Rake Team

Rated 5 out of 5 stars

The service was exceptional

When I called for info about your Cyclone rake I was created by a young man who was really helpful infected I purchased a unite. He made the purchased easy.

October 6, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi James, thank you for sharing your experience!

We're glad to hear that the team member you spoke with was so helpful and made the process easy for you. It's great to know that their support played a part in your decision to purchase a Cyclone Rake.

If you have any questions or need assistance as you start using your new equipment, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Wow there should be 6 stars

Wow there should be 6 stars! Nicole was excellent! Excellent video and presenter in the video. Furthermore there was a little, but reasonable wait. It’s never a disappointment when dealing with Cyclone Products.

Thanks again

October 7, 2026
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi KZ, thank you for the glowing review!

We’re thrilled to hear that Nicole made such a great impression and that you found the video and presenter to be excellent. It’s also great to know that even with a reasonable wait, your experience with Cyclone Products continues to meet your expectations.

We truly appreciate your kind words and your continued trust in us. If there’s ever anything more we can do for you, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent! The service is wonderful, and the videos are so easy to follow.

September 23, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Sally, thank you for sharing your experience!

We're so glad to hear that you found our customer service excellent and that the videos were easy to follow. It's great to know that the resources we provide are making a difference. If you ever need anything else, we're here to help.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Nicole was Amazing

Nicole was Amazing. She is a cyclone rake expert and made this fast and easy. Thank you

October 4, 2026
Unprompted review
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Scarlett, thank you for sharing your experience!

We're so glad to hear that Nicole made everything fast and easy for you. She truly knows her stuff, and we'll be sure to let her know how much you appreciated her help.

If you have any other questions down the road, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

This machine is a beast

This machine is a beast! Well built! No corners cut! Put it to the wet test after a rain storm. Made a mess on the machine but it did its job. Money well spent

September 24, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Ray, thank you for the fantastic review! It’s great to hear that your Cyclone Rake handled the wet test so well after the rainstorm. We’re glad it lived up to your expectations with its sturdy build and performance.

We appreciate your trust in our product and are thrilled you feel it was money well spent. If you ever need anything, don’t hesitate to reach out.

- The Cyclone Rake Team

Rated 5 out of 5 stars

Easy purchase and shipping

I did a lot of research before purchasing my Cyclone Commander. The sales process was easy and plenty of good information online. It arrived quickly, everything went smoothly with the freight company, I am looking forward to assembling, and trying it out.

September 25, 2026
Woodland Power Products, Inc. logo

Reply from Woodland Power Products, Inc.

Hi Eric, thank you for sharing your experience!

It’s great to hear that the sales process and delivery went smoothly, and that the information online helped you make your decision. We’re glad your Cyclone Commander arrived quickly and in good order.

Best of luck with the assembly, and we hope it exceeds your expectations when you put it to work! If you have any questions along the way, don’t hesitate to reach out.

- The Cyclone Rake Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look