NL

Noreen Love

United Kingdom

Reviews

Review of OnBuy.com


Rated 3 out of 5 stars

The problem was with the courier

The problem was with the courier. The parcel was left
unnoticed in the garden for a couple of days, partly hidden. The courier should have placed a note through the letterbox stating where he had placed it.

13 June 2026

Reply from OnBuy.com

Noreen Love,

We're very sorry to hear about the delivery issue. Thank you for your feedback.

Have a great day!
OnBuy Trustpilot Team

Review of Jet2holidays

Review of Revive! UK

Review of TUI


Rated 4 out of 5 stars

Satisfied

When making the booking there was initially one or two problems but the perseverance of your agent resulted in me completing the booking.

5 January 2025

Reply from TUI

Hi Noreen Love,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.

I’m so glad to hear that you found it easy to book with us and get help from our agents to resolve any issues. We understand that booking a holiday is an exciting time so we're happy to know that we're able to make this as simple and stress-free as possible.

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us.

Kind Regards and many thanks,

Leigha

Customer Support Team

TUI GROUP
TUI UK & Ireland

Review of Jet2.com

Review of Jet2.com

Review of Revive! UK

Review of hoppa


Rated 4 out of 5 stars

Everything ok.

Everything ok.
The process seemed a bit lengthy.

16 October 2022

Reply from hoppa

Dear Noreen, We are delighted to learn you feel this way about our services. We appreciate your support and positive feedback. Thank you, Hoppa team

Review of Iglu Cruise


Rated 4 out of 5 stars

Great

Great. Nothing further to add.

13 May 2021

Reply from Iglu Cruise

We are pleased to hear you were happy with the service provided by our customer care team on your recent contact with us. Thank you for taking the time to provide us with your feedback. Kind Regards.

Review of Cover My


Rated 4 out of 5 stars

Nothing to add

4 May 2021

Reply from Cover My

Hi

Thank you for taking the time to leave a review of your experience with Cover My. It's great to hear you're pleased with our service!

Kind regards,
Angie Peatman,
Customer Services Administrator.

Review of hoppa


Rated 4 out of 5 stars

Discount Code

Disappointed that the system didn’t allow me to enter my discount code (Quote5).
Fortunately it was only for a small amount.

18 September 2020
Unprompted review

Review of Hastings Direct