Generally a good flight, good price, pleasant staff. Only downside was awkward customer who wanted to sit in a specific place but hadn't booked that type of seat. Sat herself in someone else's sea... See more
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Review summary
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Reviews shaping this summary
I always travel with jet 2 but this time the experience wasn’t as positive. The boarding calls kept us in the queue for almost an hour and take off was consequently delayed as a result . If they start... See more
I found Palma airport better than Faro but arrivals were still far too many flights around the same time causing lots of queueing and walking in and out barriers . It really puts me off travelling abr... See more
Staff very polite, chatty and always there if you need any help. Plenty legroom, comfortable seating areas, overhead lockers for extra bag if nedded and can accommodate yourself with aircon. Booking f... See more
Company details
Written by the company
Enjoy a friendlier flying experience with Jet2.com! Get low fare flights to over 50 destinations from nine UK airports, along with allocated seats and a huge 22kg baggage.
Written by the company
- Coronavirus (COVID-19)
- Voted Best Airline – UK and Best Low-Cost Airline – Europe at the Tripadvisor Travellers' Choice Awards for four years in a row, Jet2.com’s the top place to go for friendly low fares. With us, you can snap up one of our incredible deals. We’ve got daily flights departing from our nine UK bases and more than 70 destinations across Europe and beyond to pick from. You’ll find beach destinations, ski spots and some of the world’s best cities among the line-up, meaning you can choose the place that suits you best.
- What we’re doing
- Your safety is our priority – always. Things may look and feel a little different these days, but we want to reassure you that you’re in safe hands when you fly with us. Looking after you every step of the way is what we do best. That’s why we’ll bring you the same industry-leading customer service you know and love, with some extra measures to keep you safe and sound.
- What to expect
- In a world that’s ever-changing, one thing will stay the same – us. We’ll still bring you great service, great destinations and most importantly, a great flight. During your journey, you may find some things have changed, but we’ll look after you throughout:
- • Looking after you before you go: There are some simple steps you can take to give you extra peace of mind before you even take off, like checking in online and downloading our app to use mobile boarding passes.
- • Looking after you at the airport: Your wellbeing is our top priority, so expect to see some new measures to keep you safe and sound, such as social distancing, wearing a mask at all times and boarding in small groups.
- • Looking after you in the air: Our planes are deep cleaned daily and kitted out with HEPA filters, plus we’ve switched to a more contact-free experience onboard.
Contact info
Low Fare Finder House, Leeds Bradford International Airport, LS19 7TU, Leeds, United Kingdom
- 0333 300 0042
- customer.service@jet2.com
- www.jet2.com
4.3
Excellent
146k reviews
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Everythingbwent perfect from checking…
Everythingbwent perfect from checking in to boarding
14 October 2026
Good flight
Good flight both ways with lovely polite staff both ways, including the flight deck who kept us up to date and made us feel at ease.
29 September 2026
Despite the initial disappointment of…
Despite the initial disappointment of being moved, further down the seats, due to it being a smaller plane on the outward flight, both flights were really good and the crew excellent as always.
27 September 2026
Flight to Tenerife
Having used Jet2 for our flights to Tenerife we will not be using anyone else, they always leave on time their staff are knowledgeable and friendly.
14 October 2026
Great Service, Particularly at the Airports
Jet 2 can't be faulted for their check in procedures, both at home and abroad. Had a delay at Agadir for the return flight, but it was the Moroccan ground staff's fault for an over-fueling error, not Jet 2.
1 October 2026
cramped = knee pains
14 October 2026
Excellent service as always on jet2
Excellent service as always on jet2. Recently flew with Easyjet and was not at all good
8 October 2026
The wait at the airport was not good…
The wait at the airport was not good this time. I appreciate however out of your control.
14 October 2026
The gate at Antalya waiting area was…
The gate at Antalya waiting area was disgusting not many seats lots of families with buggies. Felt claustrophobic for such a large airport felt like cattle herded into a pen.
Once on the plane we were informed 2 hour delay due to Manchester issue. However a sun express departed in time heading for Manchester. So with lots of small crying children was an uncomfortable time. Can’t fault the flight attendants. Then to cap it off when we eventually arrived to a wet Manchester we had to get off in the rain where all the other flights had walkways. So won’t be flying with you again.
14 October 2026
Good airline
Flights good (flight out delayed an hour). Staff very efficient and friendly.
14 October 2026
Good should of pick seats both way as…
Good should of pick seats both way as row 40 was lovely bit of a squeeze 23 on way back. But flight was good very friendly crew.
14 October 2026
No complaints great flight great…
No complaints great flight great onboard service both ways:)
14 October 2026
Great flight times
Great flight times, friendly service and speedy booking process, easy to contact for extra booking of mobility scooter
14 October 2026
Usual High standard of Servce
Delayed departure but updated information was supplied. Usual friendly service. Don’t look beyond Jet2 where they fly to my destination.
14 October 2026
having staff to direct
14 October 2026
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