Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... See more
Company replied
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Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... See more
Company replied
The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... See more
Company replied
After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... See more
Company replied
All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... See more
Company replied
We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...
Sandfield Close, Moulton Park, NN3 6EU, Northampton, United Kingdom
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Absolutely awful company, they take no care or responsibility. I would always check with a company to ensure these are not doing the delivery.
Had the misfortune of dealing with Keen and Able. When you see how they handle items, there’s no care and attention.
Parking their large van to block entry of neighbours, and seem to have no regard for littering debris from the van on people’s driveways, hoping that no one is watching, believing they’re not accountable to anyone. I wouldn’t trust them to deliver a sandwich.

Reply from Keen & Able
Very friendly delivery company - highly recommend!

Reply from Keen & Able
Absolutely brilliant!
Putting the customer at the centre of the experience: easy purchase, wonderful communication and exceptional delivery.
What is there not to like: absolutely nothing.

Reply from Keen & Able
Delivery partner for Hypnos Contract Mattresses. Scheduled to be delivered 1pm - 5pm. Almost 8pm, still not here. Zero communication, even though the email states you'll be contacted if there's a delay. No ability to contact them until tomorrow. Taken time off to deal with this, removed the old mattress out of the way. Looks like I've got to put it all back. Extremely disappointed.

Reply from Keen & Able
Excellent service with regular updates on time of arrival.
Accommodating, efficient delivery men.

Reply from Keen & Able
I asked for a change of delivery day it was sorted straight away without fuss . I was given a time
Slot and the driver called me to give me an update when they were 30 minutes away. The delivery men wore covers over their shoes to protect my carpets and they took the rubbish away, they were so
Polite and helpful, I would definitely recommend this company.

Reply from Keen & Able
All round a very quick and efficient service. The mattress was unpacked and installed, and the packaging taken away, in a jiffy. The men were polite and considerate.

Reply from Keen & Able
Great service throughout my purchase. My mattress is super comfy, the best Iv ever bought. The delivery men were polite and courteous. I cannot recommend them enough from purchase to excellent quality of mattress to delivery.

Reply from Keen & Able
Prompt delivery, very quick, careful and polite. Unwrapped our large item, placed it in appropriate position and removed packaging

Reply from Keen & Able
Delivery on time as promised , drivers very helpful and respectful of property any excess packaging taken away , really pleased.

Reply from Keen & Able
Delivery arrived at expected time. Good comms beforehand. Polite and efficient delivery men.

Reply from Keen & Able
The delivery crew (lady and gentleman) were professional in all respects providing a seamless delivery experience. Can totally recommend Keen and Able Delivery Services.

Reply from Keen & Able
Was called the day before collection, arrived as promised and completed the job with no hassles. Top job

Reply from Keen & Able
Not often you can say a delivery company turned up at the exact time they were expected but these guys did.
Not only that they couldn’t of been more helpful.
Highly recommend, I wouldn’t hesitate to use them again

Reply from Keen & Able
From ordering to receiving my new mattress, l had excellent service. The sales team reorganised my delivery day and the delivery men were amazing. Was so respectful of my home and friendly. Brought all the bedding to go with it.Excellent service. I love my new mattress too it is so comfortable.

Reply from Keen & Able
The two men were very polite and considerate, arriving exactly at the time they had phoned through to me. They entered the house after fitting overshoes (felt slip-ons) and were careful of their surroundings as they slipped the king sized heavy mattress to be returned into a polythene cover. Again, they were careful bringing it down the stairs and departed with a cheerful goodbye. Shortly afterwards, I received an email from the Company acknowledging the collection.
This was the very best service I have ever experienced in my long life from a carrier company and I would wholeheartedly commend them to anyone requiring a delivery or collection.
I shall advis my son to use this Company when the time comes for him to remove stuff from my home to his, some 250 miles away, ensuring the very best chance of items being handled with care and respect.

Reply from Keen & Able
Excellent service could not fault the driver and his assistant ,had to carry the mattress some 8o yds or so as we are off road and in oap flats, luckily ground floor, but could not fault them ,and would recommend them to anyone , keep up the good work

Reply from Keen & Able
Very happy with the service from Keen and Able. 1 hour time slot given and delivered on time. The delivery crew were very polite and professional. Respectful of property. They unpacked mattress, positioned it on the bed and removed all packaging.

Reply from Keen & Able
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