KEY-DROP.PL 

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Rated 5 out of 5 stars

In my opinion key drop is a lot better than opening cases in cs:go I dropped a lot of skins above 2$-5$ in free battles. There is much more perk than in cs:go cases. I like this site <3

Rated 4 out of 5 stars

I saw so many steam avatars with them, now it makes sense. For setting up one of the listed photos to avatar I can open free cases everyday, free money by the way, but cents only.

Company replied

Company details

  1. Video Game Shop
  2. also in
  3. Game Shop

Written by the company

Key-Drop.pl - twoja ulubiona strona do otwieraniem skrzynek z CS:GO oraz grami!


Contact info

All reviews

(176,577)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

No deposit, no win, no support: Lost high-value skins"

UPDATE [April 3, 2026]: Key-Drop's official reply to this review is factually incorrect and misleading. They claim I 'received' my deposit (Redline) back via a rollback, but my Steam trade history proves otherwise. The status shows 'Returned to previous owner,' and since the trade failed, the item was sent back to the Key-Drop bot, NOT to my inventory. I have shared clear screenshots of my Steam history with their support, yet they continue to ignore the evidence and tell the public that I have my items. I am currently missing both my original deposit and my win. I will not change this rating until a manual audit is performed and my items (or full balance) are actually delivered to me. Do not trust their generic automated responses—check your trade logs manually!"

3 April 2026
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
we have already addressed this matter multiple times in your direct conversations with our support team and explained the situation in detail on several occasions.

To reiterate once more: the status "Returned to previous owner" means the item was returned to KeyDrop, as we were the sender in this trade. This is standard Steam behavior and does not entitle you to any additional compensation.

Your deposit was reversed. When a deposit is reversed, all items obtained using that deposit are removed. It is not possible to reverse a deposit and keep the winnings from it at the same time.

We have patiently explained this to you multiple times through our support channels and in our previous response here. The situation has been reviewed thoroughly and our system processed your case correctly according to our Terms of Service.

We consider this matter resolved.

Rated 1 out of 5 stars

Your manager Oliver scam key drop…

Your manager Oliver scam key drop partners! I delete my account from this platform!

10 March 2026
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
thank you for sharing your feedback.

We respect your decision to delete your account. However, your review contains serious accusations without any specific details or evidence to support them.

Key-Drop has built long-term relationships with hundreds of partners and content creators. Our partnership team operates professionally and in accordance with mutually agreed terms.

If you have personally experienced any issue during your collaboration with us, we encourage you to contact us via email at support@key-drop.com with relevant documentation. We take such matters seriously and are open to reviewing any specific case.

Rated 1 out of 5 stars

1 star for manager Oliver Spectre…

1 star for manager Oliver Spectre because it's a liar and scam players and streamers!

11 March 2026
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
thank you for sharing your feedback.

We noticed your review focuses entirely on one of our team members rather than your personal experience with our platform or services. Key-Drop has thousands of satisfied users and we maintain professional standards across our entire organization.

We do not publicly comment on business relationships with content creators or internal matters. What we can assure you is that all partnerships and collaborations are handled professionally and in accordance with agreed terms.

If you have any specific concerns regarding your own account, transactions, or experience on Key-Drop, please contact us via email at support@key-drop.com with your Steam profile link, or reach out through our live chat available on the website.

Without details about your actual experience on our platform, we are unable to address your concerns further.

Rated 1 out of 5 stars

I opened some cases yesterday and…

I opened some cases yesterday and support told me that "We will update real values as soon as the markets stabilize across all site mechanics, but items already obtained under the old values will, with high certainty, remain non-withdrawable." What a shame, they ToS are a joke

23 October 2025
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
the price freeze system was introduced to maintain the value of our users' winnings so that their winnings always have the same value as on the day they were won.

Thanks to this system, our users are guaranteed to maintain the value of their winnings from the day they were won, despite changes in the skin market price.

You can withdraw or exchange your previously won skins in Skin Changer mode.

If you have any additional questions, please contact us at support@key-drop.com

Rated 4 out of 5 stars

Key drop

I saw so many steam avatars with them, now it makes sense. For setting up one of the listed photos to avatar I can open free cases everyday, free money by the way, but cents only.

3 October 2025
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
thank you for your feedback!
Our users' opinions are very important to us.

I hope you win a more expensive prize next time, good luck!

Rated 1 out of 5 stars

Scam website

Scam website. Lost 3000$ and all reverse traded by platform

29 July 2025
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello.
It is not possible for any transaction to be refunded automatically by the site.

The drop from our cases is random and depends on the user’s luck. We have no influence on this.
You can verify the fairness of every draw using our Provably Fair system.

Using our site is completely transparent, secure, and based on rules that guarantee the fairness of every draw.

Rated 1 out of 5 stars

Mostly non-profitable website

Well keydrop overall is not profitable, u will need to spend atleast 500-1000 dolars to even get 100E skin, i spended over 200E if i know good, and only got 10E skin the most, its probably the worse ever website to open, just dont do even entrence here, its just all scam

1 June 2024
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
we're very sorry if, while using our service, you have not been able to win recently. We also understand the associated frustration and upset.
For our part, we would like to assure you that the drop in our service is completely random and depends primarily on luck. We keep our fingers crossed for all our users because we believe that everyone deserves to win.

If you would like to verify all your chances in the draws on our site, we encourage you to use the ‘Provably Fair’ system which you can find at this link: https://key-drop.com/en/provably-fair.

Thank you for sending us your feedback.
Best regards, the Key-Drop team

Rated 5 out of 5 stars

easy and quick !!

24 November 2024
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello, thank you for your feedback. Your favourable review is the best reward for our work. Thank you for your trust and we hope you continue to enjoy using Key-Drop!

Rated 3 out of 5 stars

key-drop.pl is just okay

key-drop.pl is just okay. 🤷‍♂️ I’ve had some fun with the games and managed to win a couple of decent skins, but it’s really hit or miss. The daily rewards are alright, but nothing special.

The site sometimes runs slow and crashes, which is annoying. I had an issue with a deposit once, and customer support was kind of slow to respond but eventually helped me out.

The giveaways are decent, but I haven’t won anything big yet. There are definitely better sites out there, but key-drop.pl isn’t the worst. It’s just kinda average. 😐

29 July 2024
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Thank you very much for your feedback, we value the opinion of our users. We try to improve our service every day. We are introducing new functions and additional free bonuses to make sure our users have the best experience possible. We hope you can get the skin of your dreams next time. Good luck!

Rated 1 out of 5 stars

Fake prices and percentages

the prices they give to the skins and the percentages are false and whenever you want to withdraw something good they will tell you that they don't have it, that's how I was for weeks until I decided to bet on it and with 4 upgrades of 80% I lost them, the house never loses they say but this is a complete scam, better save to buy the skins you want

14 July 2023
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
we would like to inform you that we constantly monitor the prices of skins and our technical department makes sure they are up to date. When setting the price of skins, we suggest many factors, taking into account the current situation on the Steam market.

We are very sorry if, during an attempt to withdraw a skin from our service, it was not available in our warehouses. Despite the huge interest in our site, we do our best to replenish them on a regular basis and we always encourage you to contact our customer service department, who are available 24/7 to help you with your problem.

Please also be advised that when using our Upgrader system, please note that despite having an 80% chance, there is always a 20% chance that the draw will fail.

Thank you for sharing your feedback with us, it is very important in improving our service for our users.

Rated 1 out of 5 stars

their support doesn't answer

their support doesn't answer ! I tried to reach them via all social media and even via their websites !

NOTE : My previous feedback was deleted for nothing !

6 June 2023
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello, we are very sorry to hear this as we always strive to provide the best possible experience with our service.
If you have not been able to contact us via our social media, we encourage you to direct any questions to our customer service department via LIVE CHAT, which is available 24/7 on our website. Rest assured that our moderators will respond to all requests and provide assistance with special care.

With regard to a review that has been removed, we would like to inform you that all reviews that have broken the Trustpilot Terms of Service are automatically removed. We are very sorry, but we have no influence on the removal of reviews and are not the decision-makers. Only Trustpilot's moderation can remove reviews that do not comply with their terms of use.

Rated 2 out of 5 stars

Unable to withdraw please contact support issue

Ngl site is good but there is a slight problem with your withdraw system I have skins but I cant withdraw them. It says please contact our support I wrote to support but no answers. This is unaccaptle for site that big it hurts our confidence to keydrop I will be waiting for your answer.

25 April 2023
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

We're sorry to hear that you've had problems receiving the skins. It sometimes happens that the skin you are trying to withdraw is not currently in stock - in which case you need to wait a certain time and try again, as our warehouses are regularly replenished. We also recommend contacting the support team via live chat to get help as soon as possible.

Thank you for playing at key-drop.com!

Rated 1 out of 5 stars

i cant withdraw my or any skins

i cant withdraw my or any skins on the skin changer, it only appears error withdraw unavailable contact suport but i sent email and contacted suport but got 0 answers and i deposited many times andnever had problem, but as soon as i deposit bug and spend 1.2k it doesnt allow me to take my skins... im afraid i got scammed for a lot more than i can afford to lose... as soon as i get answers or fix i will give good review but for me now its 1 star only... I have 1.7 k worth there stuck that cant move .....

23 April 2023
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

We are sorry to hear about your problems with Skin Changer mode. In such cases, we recommend you to contact the support team via chat to get help in a short time. We assure you that we are an honest service, and this is evidenced by players bragging about their drops on our social channels.

Thank you for playing on key-drop.com!

Rated 1 out of 5 stars

I can't get a skin

The product I bought from the site
it says I can't take inventory, contact the site administrator

18 April 2023
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

We are sorry to hear that you have encountered issues with skin withdrawal. In such scenarios, we always recommend contacting our support team for assistance - they are always eager to help, and we are sure they can resolve your problem.

Thank you for playing on Key-Drop.com!

Rated 1 out of 5 stars

I cant withdraw

I cant withdraw
I cant withdraw
I cant withdraw, SCAM Withdrawal unavailable!!

Cant withdraw ANY of my skins, and the support never answer the question and when they do is a robot just lost alot of skins to them.

1 July 2022
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello,
we are very sorry to hear about the negative experience you had while using our service.

Due to the overwhelming interest in our service, our moderators response times may increase slightly. Please be assured that if there has been an issue with your item withdrawal, our customer support team will assist in resolving the situation as quickly as possible. Please note that they are available 24/7 and will respond to your request at any time.

Thank you for your feedback as it is very important to us in improving our services.

Rated 1 out of 5 stars

I cant withdraw

I cant withdraw
I cant withdraw, SCAM SCAM SCAM !!!!!!
Withdrawal unavailable!!

2 November 2021
Unprompted review
KEY-DROP.PL logo

Reply from KEY-DROP.PL

Hello!
We are sorry to hear that you have got such an impression about our website, but if you have a problem with withdrawal you should contact our support team.
In your message you should give details, i.e. with which skin exactly the problem occurred, the date you won the skin and what error appears when you try to withdraw.
We will be happy to assist you, and hopefully you’ll change your mind about our service.

Best Regards,
Team Key-Drop.com

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