My "shopping experience was great- lovely selection, easy web site, super service, happy recipient! One thing a competitor does is sends me a photo of the sent bouquet- the actual one, so I see any... See more
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4094 Glencoe Ave, 90292, Marina del Rey, United States
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The flowers are beautiful and made the person that received them very happy.
I love the selection of flowers, prices are reasonable and shipping can be fast!
Not at all impressed and I went with this company from the number of high reviews it had. Maybe I overlooked this, but I think it's shameful for any floral delivery company to deliver flowers in a box! I could have done that through Amazon. But no, we wanted our colleague to have something special following her surgery and y'all delivered her flowers in a box because I set the delivery date to a different day. That shouldn't matter! You are a floral delivery company, and those flowers should have been arranged and delivered properly, especially for the amount I paid. Yall should honestly be ashamed of yourselves.
The flowers shipped are fresh and arrive well packaged. They have lasted longer than most bouquets I've sent. Recipients have been very happy. I sent some to myself and couldn't have been more pleased with the quality and beauty of the floral arrangement I received.
I like the subscription feature, but it used to allow a better choice of timing to reorder. Now it is only limited to monthly or bi monthly orders. When I first joined it allowed for yearly (birthdays, valentines, anniversary) options. The flower choices also could be larger for subscriptions, since the cost is rising in a few weeks.
Beautiful flowers and good customer service!
In the first delivery, my vase arrived broken, and customer service sent me a replacement delivery. The color and selection of the flowers are delightful.
I just found it a little confusing when it came to choices for the flowers. I thought I had made the decision but in the next screen it looked like I could make another choice.
Thanks for the 15 dollar discount. Flowers have always been great!
The flowers were “beautiful,” as reported by the recipient. Delivered on time and in great condition.
Great prices on beautiful bouquets and the subscription is awesome.
I'm always happy with Bouqs, but I had an issue with my flower delivery recently. But Marvin, at the customer service team, responded quickly and handled the situation professionally (and friendly). I really appreciate his prompt response and the solution he offered. I'm very happy with the customer service.
Thank you for making things right!
Had a delivery of an arrangement that was ruined and the team was so helpful in providing a replacement.
I just looked at my bank account and I’m charged twice the same day. Come on
Well I thought I’d try starting my subscription again and picked the arrangement I wanted but it kept trying to get me to change
Then there was supposed to be free shipping and a discount. I tried several times to get the free shipping but it didn’t I kept trying and finally left the site I did not press complete purchase but somehow it’s out of my account. I was going to call after the holiday to get this straightened out. At this point I’d love a refund
904-334-5762
This company is the best. I ordered a bouquet for my gf and it came kinda sad looking and had a rough trip. They replaced the bouquet like immediately. Will be sticking with them from now on for flowers
The cart kept saying it was empty, even after I clicked add to cart, so checking out was a very lengthy process. Also, the payment page was very difficult to navigate. I attempted on both Chrome and Edge. The Live Chat was not helpful.
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