Reship Reviews 

7,672
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 864 reviews, reviewers had a great experience with this company. Customers frequently mention that the overall online ordering process is remarkably smooth, well-organized, and the platform is extremely easy to navigate successfully. Many consumers also genuinely appreciate the exceptionally fast shipping times, efficient package handling, and the responsive customer support team always available to assist them. Some reviewers were not happy with the surprisingly high shipping costs, expensive service rates, and unexpected extra fees charged during the processing. A few other people additionally noted occasional delivery delays when parcels arrived at the warehouse facility or experienced minor tracking issues beforehand.

What people talk about most

Delivery service

Consumers find delivery service to be unpredictable, with many reviewers praising fast shipping, great parcel... See more

Service

Customers had positive experiences with service, expressing great satisfaction with the seamless delivery and... See more

Price

Clients share ambiguous opinions on price, as while some reviewers report that postage options are reasonable... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers praising the fast responses,... See more

User experience

Users describe positive interactions with user experience, highlighting that the process is straightforward,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first experience was good although it took a while (longer than I expected) for the package to register as received. Once it registered the process to get it reshipped was fast and easy which is re... See more

Rated 3 out of 5 stars

Reship completely opens your packages rendering collector's items almost worthless in. the market due to items not being sealed and unopened. They could simply open the shipping box WITHOUT opening ev... See more

Rated 3 out of 5 stars

The app just freezes so can't be used, must use a browser, I'm not the only one lots of reports but nothing appears to have been done. The overall experience is good Fees are interesting an annu... See more

Rated 5 out of 5 stars

Kinda expensive to ‘reship’ to Canada (our postage is the problem), but the Service is 10 Stars, from ‘Reship’!! I’ve been a loyal customer since the beginning. Because, ‘Reship’ is the Only Easy way... See more


Company details

  1. Shipping Company
  2. also in
  3. Courier Service
  4. Freight Forwarding Service
  5. Logistics Service
  6. Shipping and Mailing Service

Written by the company

Reship Provides Every User With Their Own UK, USA & Canada Shipping Address. Reship Also Provides A No Sales Tax Address In Portland, Oregon. Shop Stores That Don't Ship To Your Country With Reship Package Forwarding Services.

Bringing The World To Your Door.

Written by the company

Shop Exclusive Products!
We are Committed Being The Best Parcel Forwarding Service There Is.

Contact info

3.9

Great

TrustScore 4 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(7,672)

839 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Fun and Effortless Experience

Very easy process and truly excellent customer service. Everything was handled smoothly from start to finish, and communication was clear, friendly, and efficient. It’s rare to find a company that makes dealing with them feel effortless, but you certainly did.

Thank you for making the whole experience enjoyable — you turned what could have been a stressful task into something surprisingly fun. I really appreciate the professionalism and the positive attitude throughout.

12 October 2026
Rated 1 out of 5 stars

Poor communication and unanswered questions about paid inspections

My experience with Reship’s Canadian warehouse has been frustrating.

My packages were initially described as baby or infant diapers, although I had ordered adult diapers. On October 1, I authorized an inspection to confirm the exact product and size in each of three packages, at $5 per package. My payment receipts confirm that the $15 was charged, but the subsequent correspondence did not provide the requested product and size details for each package.

I am blind and needed clear communication and practical assistance. Instead, I had to repeatedly follow up for answers while facing a storage deadline.

I have now paid to transfer all three packages to another provider. Reship’s latest reply says they are processed for shipping and awaiting carrier pickup. Collection has not yet been confirmed.

I have requested the inspection results, or a refund of the $15 if the agreed inspection was not completed. That request remains unresolved.

Based on this experience, I cannot recommend Reship’s Canadian service. Clear answers and better handling of my concerns could have persuaded me to stay.

8 October 2026
Rated 1 out of 5 stars

The worst customer service I’ve ever…

The worst customer service I’ve ever experienced, I think they are trained to be as difficult and non communicative as possible. More than 20 emails back and forth and the entire time they were difficult and extremely rude.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

The awful service of the company and…

The awful service of the company and even worse customer service. I’ve paid over 350$ for the delivery (the package was being under delivery for more than a month). In my application I still see 3 different tracking numbers (which definitely means there are 3 packages should be). Therefore, I’ve received only 1 of them. Interesting thing: 2 packages which are NOT delivered has “no data” inside the details. Every try to talk with the customer support - it’s a disaster. They answer once a day, answer only to 1 of the written messages (and it’s a good thing if so, since more times they just talk about smth abstract, not tied with the direct questions) - in app; via email - they don’t answer at all.
Idk, whether they are pretending that don’t understand what they are being asked about in English, or the stuff is fully incompetent!
So, the only conclusion I can make: this is a real scam. High prices (several times higher from items original prices), really bad service and as a result missed nerves, missed ordered items which were vital for me to get, spent money and time without any result.
DON’T RECOMMEND.

6 October 2026
Unprompted review

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