CD

This business is terrible. Delivery is months late and only way to enquire in Australia is via website. You get a standard response by email that apolgizes for delay and says to message them within 72 hours if not happy or they will close your enquiry. Of course, you reply immediately - but then they never respond further. Their customer service appears to be ignore, ignore, ignore.

Overall it is good to be able to pick up some product for a discounted price - but I am concerned that TGTG may be like Uber and have high charges to the business. Most of my buying experiences have been good to excellent however it has been very annoying that my last four orders from one business have all been cancelled due to having no excess stock (cancelled very early in the morning) - this is very frustrating.

Ordering and delivery was excellent. Easy and quick way to get some groceries. However, most items are much more expensive than buying at the store. I only made my purchase due to a special offer to try this service and am unlikely to use again due to the price of the grocery items.

I ordered a battery on the understanding it would be in stock in early May. I received a message to say my battery was ready to collect so went to the Canning Vale WA store to pick it up. I was advised they didn't have it and didn't know when it would be in stock. No apology or explanation was given. I then emailed a complaint and was advised stock would soon be in store and if i liked it could be freighted to me free of charge. I accepted this offer. I later discovered it was being freighted from the eastern states with the email stating it would take 5 to 14 days for delivery. If i had of been advised of this i would not have hadcit freighted. I had assumed it would be sent from the Canning Vale store and would be 1 or 2 days. I had made it clear i was not happy to wait. Anyway, here i am 14 days later still waiting for my battery. To say the service is crap would be an understatement.

good for access to a high volume of records, overall a good experience using Ancesty. BUT: have come across many cases where a name has not been indexed and it cannot be readily added (I am aware the image can still be linked, but it would be more effective if you could index the record). The search function needs work - it brings back too many irrelevant records (such as marriage records that are prior to the birth date entered). Finally the hints function - unfortunately a very large volume and percentage of hints are irrelevant or are just promoting the errors that others have made on their tree.