FlightNetwork.com Reviews 

29,407
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 4,107 reviews, most reviewers were somewhat happy with their experience overall. Consumers often find the online booking process and website navigation to be fast, clear, and generally straightforward for arranging flights. Many people also appreciate discovering competitive ticket prices and experiencing efficient transaction times when completing their reservations. However, some customers also noted issues with unexpected price increases and numerous additional charges during the checkout process. A few other people also felt that customer service representatives were unhelpful and unable to provide proper support when dealing with ticket changes or booking issues. Reviewers frequently mentioned being frustrated by the complex array of optional extras presented before finalizing payment.

What people talk about most

Booking process

People report ambiguous experiences with booking process, as some consumers found the transaction very... See more

Price

Customers had negative experiences with price, reporting that unexpected fees and hidden costs significantly... See more

Website

Reviewers highlight ambiguous aspects of the website, noting that while some consumers found booking online... See more

Customer service

Consumers find customer service to be negative, reporting horrible experiences, unhelpful support, and long... See more

Service

Customers consistently note negative experiences with service, noting unexpected fees for cancellations and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The initial booking was easy. These particular flights from PMB to Jhb are always expensive. But then potentially on top of this if I had taken all the add ons the price would have gone up several tho... See more

Company replied

Rated 3 out of 5 stars

I still don’t have confirmation that my reservation took. It says there was an error. I will probably drive to the airport to book my reservation. The process was easy. It just didn’t work.

Company replied

Rated 3 out of 5 stars

Complexity of booking process was very annoying. I wanted to book flights. I was bombarded with 'suggestions' for add-ons which I knew well in advance I didn't want or need.

Company replied

Rated 3 out of 5 stars

I was trying to book 2 seats 1 with baggage 1 without but the system wouldn't allow that so had to do 2 separate bookings. Got annoyed with all the options being presented just have a button for flig... See more


Company details

  1. Travel Agency

About FlightNetwork.com

Written by the company


At Flight Network, we make booking a breeze with the power of technology.

Business or pleasure? We’ll find you the best flight, no matter the destination, by comparing 650 airlines. We know your time is valuable. That’s why we put convenience first to ensure time is on your side.

With nearly 14 million customers and over 4 million holidays sold, we fill 140 Boeing 737s every day, departing and arriving from 77 countries across the globe. At Flight Network, you always travel with ease.

To contact us you can follow this link

https://www.flightnetwork.com/rf/contact-us


Contact info

2.9

Average

TrustScore 3 out of 5

29K reviews

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2.9

All reviews

(29,407)

5,181 reviews in the last 12 months

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Rated 1 out of 5 stars

Unfair Marketing Practices

I feel that I was taken by this company. I had tried to search for Interlink Airways in South Africa but did not realize that this company had intentionally listed their company using SEO with nearly a screen full of various URLs supposedly for particular requests. Their SEO is designed to fool people trying to book with other airlines into instead booking with them. I did not notice that the booking was not with the airline--I thought the airline used this service for ticketing. After making the mistake of paying I found that this company charged much more than the airline's price for the tickets and they are all non-refundable. In addition they charged extra for assigned seats and then I learned no seats had been assigned. Had it not been late in the evening and had I been more alert I would not have been taken in by this company. I suggest trying to find the actual airline page and booking directly. In the USA I always do this. In Africa I was unfamiliar with how the system works. I advise AGAINST using them.

October 7, 2026
Unprompted review
Rated 3 out of 5 stars

Site

Site is not very user friendly, otherwise great experience for a first time customer

October 15, 2026
Rated 2 out of 5 stars

Conned into paying for checked baggage!

Booked a Jetstar flight Hervey Bay to Sydney, 3day stay and return, and Flightnetwork site incorrectly said NO CARRY ON allowed on this flight, which seemed a bit odd, so I was forced to buy 15kg of checked baggage. Turns out, later, once Jetstar reference was activated, there IS carry on allowed up to 7kg, which is more than enough. .... I paid
$102 for checked baggage I DIDN'T NEED!! Called customer service, and got nowhere (of course).

October 14, 2026
Rated 1 out of 5 stars

BEWARE: Scammy price increase mid-purchase; cancellation had fees attached.

The cost of the flight went up by $80 EIGHTY DOLLARS while I was in the middle of booking it... saying there was only one seat left and the cost increase was because of the increased demand. I booked and then was able to find the same flight for MUCH CHEAPER ($514 instead of $605) on another site. When I cancelled my FlightNetwork.com flight, I was charged a $45 cancellation fee. This entire thing felt like a scam. I will never use this site again and will let others know the website cannot be trusted to offer fair pricing.

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

Unfriendly Customer Service Policies

I booked and realized I made an error within 2 minutes of creating the booking. I reached out to Support right away and was informed that I had to contact the Airline directly to inquire about canceling the flight and there was a $65USD cancellation fee. Even though I reached out within minutes of booking.

I understand the policies, but this was an honest human error and the Customer Service Team did not show an ounce of effort in trying to assist me, they simply stood behind their policies.

I recommend not booking through FlightNetwork, instead find the flights and then go book directly through the Airline's website.

Really disappointed with this experience and will never book through Flight Network again.

October 13, 2026
Rated 1 out of 5 stars

Avoid!


I inadvertently clicked on their site, as it was at the top of a Google search above Latam when I searched for Latam. Why? Got nothing as far as I could tell for paying 50% extra above the Latam fare for a flight from Lima to Cusco. Checked the price directly with Latam to verify price difference. AVOID!!!

September 30, 2026
Rated 1 out of 5 stars

Unacceptable and abusive customer service from agent Nyrene and she called me a liar - Order 1157-937-666

I called customer support on October 9, 2026, between 5:30 PM and 7:00 PM regarding an accidental booking made for October 17. I respectfully explained the situation to a representative named Nyrene and asked to change the reservation to a different date. Instead of assisting me, Nyrene flat-out called me a liar, claimed I didn't book it by accident, and refused to help.
Her behavior was shocking, rude, and entirely unprofessional. When I asked to be transferred to a supervisor, she tried to deter me by saying they were all busy and that the wait in the queue would take a long time. She completely lacks the basic skills required to interact with clients respectfully or efficiently. Management needs to pull the call logs for order number 1157-937-666 and address this immediately.

October 9, 2026

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