Veho Reviews 

3,021
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,428 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service for being exceptionally fast, highly reliable, and always arriving safely right on schedule. People also deeply appreciate the friendly local staff who always communicate clearly regarding delivery windows and handle all merchandise with great care. However, some reviewers mentioned that drivers occasionally failed to follow specific delivery instructions, resulting in parcels being left in incorrect locations or sent to the wrong address. A few consumers additionally reported missing items, along with receiving unhelpful customer support when attempting to resolve these frustrating delivery problems.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting that packages consistently arrive on... See more

Service

Users describe positive interactions with service, highlighting exceptional support and reliable delivery... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction regarding fast, safe... See more

Staff

Customers had ambiguous experiences with staff, as many reviewers praised delivery drivers for being cordial,... See more

Order

Consumers find order experiences to be mixed, as some reviewers report that shipments arrived on time with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im very satisfied with Veho. I put specific instructions and they followed as instructed. I have had my packages stolen while delivered by other couriers who didn’t deliver my items as I petitioned.... See more

Rated 5 out of 5 stars

My delivery was timely & left at my condo door vs downstairs or outside the building. One step above the rest. Thank you for exceptional service.

Rated 5 out of 5 stars

Vehô has not let me down. Really appreciate your company for delivering our merchandise as scheduled and thank you for letting us know when delivery was expected. We are very pleased. Thank you

Rated 5 out of 5 stars

Package was delivered safely and on time. There were no issues or problems at all. An excellent experience all around!


Company details

  1. Logistics Service
  2. also in
  3. Courier and Delivery Service
  4. Courier Service
  5. Delivery Service
  6. e-Commerce Service
  7. Shipping Company

Written by the company

Veho’s mission is to power the future of commerce by making shipping and shopping work seamlessly for everybody. Veho unlocks the potential of everyday consumers and e-commerce brands to fully participate in the global economy—removing limitations caused by outdated logistics providers and archaic technology. By building an entirely new end-to-end logistics infrastructure powered by technology designed to meet the needs of brands and humans in the age of e-commerce, Veho is reinventing the post-purchase experience. For e-commerce brands, we are the tech-driven shipping partner enabling fast, personalized, and highly reliable shipping—from their fulfillment centers to their customer's doorstep. We created a nationwide network of warehouses and a tech platform that builds optimized routes for qualified crowdsourced driver partners. For customers, we give them control over their delivery experience and empower them to share their feedback—with us and the brands they shop from—helping us all constantly improve. For driver-partners, they get total control over their schedule and visibility into their earning potential on our platform so they can decide what's best for themselves and their families. They don’t need to drive passengers or hustle in line at a restaurant. Delivering with Veho is safe and easy. Today, Veho provides customers and brands an unparalleled shipping experience with an up to 99% on-time delivery rate and 4.9/5 customer rating in over 60 markets and counting. Our brand partners have seen 20% increases in customer repurchases, 40% growth in customer lifetime value, and 8% improvements in net promoter score from customers. We believe “shipping is the new shopping.” Join us in bringing that future to life.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,021)

2,449 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I appreciate the timely delivery and…

I appreciate the timely delivery and the status updates. Value this service provider. I also am told that they hire disabled and neurodivergent people which is very important to me. I will always select third parties that do when I have the chance.

October 13, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very poor customer experience!

I got a text that my package was one stop away and then a text saying it had been delivered. There was an image that said “photo cannot be displayed” where the picture of the delivery should have been. I reached out immediately within 3 minutes to say I had not received the package. Veho told me to contact the seller for a replacement and did nothing to try and retrieve a package that was likely delivered to one of my neighbors. They said they could not reach the driver. No effort at all. Very frustrating as the package was eyeglasses I really needed promptly. Very poor experience and poor customer service. I never have any delivery issues as my address is well marked and I have a covered porch. I get packages nearly daily with no issues at all.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Arrived early with no issues. Box was intact.

October 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Trust worthy

They had a post up right after I made my purchase telling me that everything is good. The next day posted a tracking number for me to follow and it was even early plus a picture of where they left it. Excellent job.

October 13, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

10 days to ship an order within the US

10 days to ship an order within the US. Anticipated delivery date 10.12 and it’s still not here. No word except they don’t have anyone to ship it and no ETA on new delivery time. Very unsatisfactory customer service, I have no idea when or if my package will arrive

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer support regarding delivery delay

I have had at least 5 deliveries in the past with no issues - yesterday was a different story and the biggest issue is how the company support person handled my issue. The issue was the delivery time kept shifting out by several hours and the latest update was after midnight. I tried to message with support person and at first was sending me status updates saying it was deliver and here is the photos - however this was not my order nor my house. I tried messaging this person over two hours and would get canned or responses not answering my issue. This was food delivery and by the time delivered was on the truck for 12 hours. The customer support person even said they were unable to reach the delivery driver and had no was of knowing when it would be delivered. This customer service was terrible and makes we wonder if I should even continue with Tempo for meal services.

October 12, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look