It’s amazing that people can finally order something from overseas and still be able to receive wherever they want BUT the price for the shipping is to be desired because it’s not cheap and dependin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was very good in all means. The only room that I'd flag for improvement would be to recommend some way to reduce the shipment price. When I chose to deliver my shipment and saw the prices... See more
Company replied
It's a very good service. Quick, efficient, responsive. I've used it for years and have always been satisfied with shipments to the Philippines. In fact, it's just about a necessity, because while Ama... See more
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I had shopped around for a bunch of smaller stuff and waited for Shipito to receive all the packages before consolidation and forwarding it to my home. There were maybe 15 items distributed in 5-6 p... See more
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Company details
Written by the company
We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you. Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers. Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.
Contact info
2889 Ashton Blvd Suite 350, 84043, Lehi, United States
- (310) 349-1172
- support@shipito.com
- www.shipito.com
4.1
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Very Efficient
Great service, very efficient, very fast. Unfortunately the shipping from shipito to my actual final destination seemed quite high, perhaps due to the dimensions of my shipment, which was a large box of shoes.
October 6, 2026
Super Service
October 13, 2026
Fast turnaround and very efficient.
First time user. Quick and easy to set up with fast turnaround.
October 6, 2026
Easy and quick!
October 12, 2026
All transactions fully interfaced and…
All transactions fully interfaced and are easy accessible. Delivery fast.
October 8, 2026
Took to long to send package
Took to long to send package. I paid the shipping on October 3,2026 and you shipped it on October 12,2026.Its says its going to arrive on the 22nd. Almost a month since i bought the item
October 12, 2026
Great
These absolute logistical geniuses turned the stressful process of sourcing products from America into a flawless five-star luxury experience.
October 12, 2026
The shipping was absolutely LUDICROUS!
The shipping was absolutely LUDICROUS!! SO MUCH COST FOR JUST PLUSHIES! My gosh. Didn't even weigh that much either. And my plushies were all cramped together, which caused some to bend in very important places, which now I have to fix. Service was nice, but good gosh, man. The hell is this world coming to.
September 30, 2026
⭐⭐⭐⭐⭐ Excellent Service
⭐⭐⭐⭐⭐ Excellent Service – Everything Handled Perfectly!
Fantastic experience with Shipito! Everything was handled perfectly from start to finish. The entire process was smooth, professional, and hassle-free. Great communication, reliable service, and excellent handling of my shipment. Everything went exactly as expected. I’m extremely satisfied and will definitely use Shipito again. Highly recommended!
October 9, 2026
Reply from Shipito
thank you for this kind review! We really appreciate it! :)
Awesome Experience
It was an awesome experience, fast shipping, uncomplicated actions, very nice
October 2, 2026
Reply from Shipito
thanks for this feedback and review! :)
Paid for a package to be shipped, it was discarded
Paid for a package to be shipped. Was then sent an email it was going to be discarded.
October 10, 2026
Unprompted review
Reply from Shipito
We’re sorry for the confusion and frustration this situation has caused. We understand how upsetting it must be to pay for shipping and then receive a notification that your package may be discarded. Please contact our customer support team with your package details so they can review the situation and clarify the available options. We appreciate you bringing this to our attention and apologize for the inconvenience.
right from registration to processing…
right from registration to processing our shipment, timely updates, quick reshipping of our goods well before committed timelines, at every level I really got delightful experience working with SHIPITO
October 9, 2026
Reply from Shipito
thanks for leaving a review! We're happy that you had a great experience shipping with Shpito
What a trash business
What a trash business, they simply lost my packages between the courier and themselves and now in the support tickets they are all dodgy. MORE THAN 3 MONTHS WAITING FOR THEM. THEY JUST LOST MY PACKAGE, NEVER TRUSTING THIS BS COMPANY FOR ANYTHING.
October 9, 2026
Unprompted review
Reply from Shipito
What a trash business, they simply lost my packages between the courier and themselves and now in the support tickets they are all dodgy. MORE THAN 3 MONTHS WAITING FOR THEM. THEY JUST LOST MY PACKAGE, NEVER TRUSTING THIS BS COMPANY FOR ANYTHING.
Big effort of work finding the package…
Big effort of work finding the package by Nancy. Good communication thank you Nancy
October 9, 2026
Unprompted review
Reply from Shipito
thank you for leaving a review! We're glad to hear you enjoyed using Shipito!
Unexpected Fees and Ignored Instructions
I had a disappointing experience with Shipito.
First, I paid approximately $35 for international shipping, but when the package arrived in Japan, I was unexpectedly required to pay an additional ¥2,330 to Sagawa Express upon delivery. This additional charge was not clearly explained beforehand, which was very frustrating.
Second, I repeatedly and explicitly instructed Shipito to complete my purchase through the GAP app. Despite multiple requests, those instructions were ignored, and the purchase was not handled as requested.
While my package eventually arrived, the lack of clear communication, unexpected extra charges, and failure to follow customer instructions significantly reduced my confidence in the service.
Shipito needs to improve its communication and pay closer attention to customer requests in the future.
October 9, 2026
Reply from Shipito
We’re sorry to hear about your disappointing experience with Shipito. We understand how frustrating unexpected charges upon delivery can be, especially when they were not clearly explained in advance. We also apologize that your instructions regarding the GAP app purchase were not followed as requested. Your feedback regarding communication, transparency, and attention to customer requests is important to us, and we appreciate you bringing these concerns to our attention.
Reply from Shipito
We’re sorry to hear that you found our shipping costs too high. We understand that shipping prices are an important factor when choosing a package forwarding service, and we appreciate you sharing your feedback. We’re continually working to improve our services and provide a better experience for our customers.
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