What made my experience noteworthy above all else was Mstt at your North Yirk store. He guided me through the online purchase order, answered all my questions, and kept me up to date on tracking.
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Company details
Written by the company
We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.
Contact info
7860 W Commercial Blvd, Lauderhill, FL 33351, USA, 33351, Lauderhill, United States
- 18772844848
- support@qualityquestbikes.com
- qualityquestbikes.com
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Matt is the man
Matt is the man. He took care of me through a rough warranty situation. Matt stood behind his customer and was clear an advocate for great customer service. I will not hesitate to recommend Quality Quest Bikes to anyone I know.
Quality and delivery was as stated
The service has been fantastic!
Although I had a problem with my order, they were quick to address the problem and correct the problem!
The trike is everything it was…
The trike is everything it was advertised to be. When my new set arrived I think it will be more to my liking. Looking forward to many more years of riding.
10/10
10/10. Great communication and an easy process. I was thankful for the communication it’s nerve racking buying something expensive from across the country, Quality Quest came through and were amazing to work with.
Thank you for.shipping all in perfect…
Thank you for.shipping all in perfect timing. Blessings
Everything was shipped on time. Everything works very well. My 14 year old lives his e bike
My 14 year old loves his ebike! Everything works very well. Shipping on time
I had a tough time deciding which one…
I had a tough time deciding which one to buy. Once I spoke to customer service, it was clear. They were verybpstoent and helpful in my decision process. Thank you
I received my ETrike inn 8 days, I finalized the assembly and love it it’s a very high quality impressive E Trike
ok love the trike .
I love our new fiido bike
I love our new fiido bike. For the price it feels like it can’t be beat. I love the euro lock on the back tire that was already installed and I’m really a fan of how intuitive the torque sensor is.
Pre-ordered 2 Meetone Pro 2s from…
Pre-ordered 2 Meetone Pro 2s from Quality Quest Bikes recently. Unfortunatelly, a problem occurred before it was shipped and we had to cancel the orders. There were no issues in doing this and our payment was quickly refunded. Matt was excellent in assisting us through the process. 5 Stars for great service! You can buy from Quality Quest Bikes with confidence.
This is a quality trike and was…
This is a quality trike and was delivered in a timely manner.
The bike rack is perfect for or e-trike
Quality etrike carrier that I was able…
Quality etrike carrier that I was able to assemble by myself in about an hour. Shopped really fast also.
Tour 2.0
The ease of purchasing the Tour 2.0. Updates were consistent. Delivery was as notified. Ride is comfortable. Ease of operation was great. Hill climbing was excellent. About to put on comfort seat and hopefully, it will be as expected.
So far we have received one Breeze Pro…
So far we have received one Breeze Pro 2.0 and are waiting on our second. Customer service has been great in communicating with us. Looking forward to our maiden voyage and then a review of performance.
You were honest and everything you told…
You were honest and everything you told us was true. We ordered two trikes , one came on time and one was a little late but we were told it was on its way and would be here as soon as it was received and sent to us. Nice people . One thing though , the tracking is terrible. Still it was a good experience and we love our trikes.
Super Matt
What made my experience noteworthy above all else was Mstt at your North Yirk store. He guided me through the online purchase order, answered all my questions, and kept me up to date on tracking.
The Best Customer Service I've had in a long time!
I'm giving this 5 stars even though we had an issue with the seat. To start, Matt was amazingly helpful from the very beginning with talking to my dad on the phone to figure our what bike he needed and then working with me to make sure the order was correct. I ordered a premium seat that arrived with a hole in the leather and the seams were sewn poorly. We were also missing the frame for the premium seat in order to attach the basket behind the seat. However, I called Matt and sent him the photos and he took care of this immediately and sent a new seat and frame. He took such good care of us to make it right and it was immediate action so 5 stars and kudos to you and your team/company for some of the best customer service I've had in a long time. For anyone considering an ebike, do not hesitate to order from Quality Quest.
Thank you. My dad is loving his new bike.
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