Thank you for reaching out! I’m thrilled to share that everything went exceptionally well. The entire process was impressively fast, smooth, and efficient, especially for such a long flight. My arriva... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The use of MyArrival was seamless. I was entirely ignorant of the process and actually thought I was going on to the actual South African Revenue website, because of the way my Google search results... See more
Company replied
Love that I can do this all online and after the first time you complete it, it saves most of your information for future use.
Company replied
The site is easy to understand, no problems to fill in the data - everything went quickly - the time until the delivery of the document might create a problem for those who don´t know about the proce... See more
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Company details
Written by the company
MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations. We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure. Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient. Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.
Contact info
United States
- info@myarrival.com
- myarrival.com
4.6
Excellent
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The online experience was really easy
October 11, 2026
Unprompted review
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Easy to complete
October 9, 2026
Unprompted review
Easy to complete and you can do it early
Easy to complete and unlike some other jurisdictions you can do it earlier than 3 days before arrival and it saves your application then confirms on the day!
October 13, 2026
Unprompted review
It was very easy and quick to complete…
It was very easy and quick to complete the questionnaire
October 10, 2026
Unprompted review
It was a very simple process.
October 9, 2026
Unprompted review
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Reply from MyArrival
We’re delighted to hear that you found the application process user-friendly and straightforward, with a quick response along the way. At MyArrival.com, our goal is to make every arrival as smooth, stress-free and hassle-free as possible. We continuously work to improve our processes so travellers can complete their applications with confidence and ease.
Wishing you a smooth journey ahead! ✈️
A good experience
The flight was on time and the service onboard was excellent. I was kept up to date online and it couldn’t have been better.
October 9, 2026
Unprompted review
Reply from MyArrival
Hello Quinton,
It’s great to hear that the regular online updates kept you well informed throughout the process. We understand how reassuring it is to know what to expect at every stage, and we’re pleased that everything went so well.
Wishing you a wonderful journey ahead! ✈️
On arrival the process was very easy…
On arrival the process was very easy fast and defiantly efficient I would highly recommend completing the on line arrival card whilst I also had a hard copy it wasn’t necessary the QR code worked perfectly.
October 9, 2026
Unprompted review
Reply from MyArrival
Hello Lyn,
We’re pleased to hear that the arrival process was quick, easy and efficient, and that the QR code worked perfectly for you. Completing the arrival card online in advance can make a real difference, helping travellers save time and enjoy a more straightforward arrival experience.
We appreciate your recommendation and wish you many happy travels ahead! ✈️
It was very easy to follow and very…
It was very easy to follow and very clear instructions to follow
October 7, 2026
Unprompted review
Reply from MyArrival
Hello Fulilangi,
We’re glad to read that you found the instructions clear and the process easy to follow. Making each step simple and understandable is an important part of helping travellers complete their arrival preparations with confidence.
Wishing you a pleasant and smooth journey!
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Reply from MyArrival
Hello,
We’re delighted to hear that you found MyArrival.com so user-friendly! We believe that preparing for your arrival should be simple and straightforward, and we’re always looking for ways to make the process even easier for travellers.
Wishing you a wonderful trip ahead! ✈️
Easy to understand and to use
October 9, 2026
Unprompted review
Reply from MyArrival
Hi Glenn!
We’re pleased to know that you found the process easy to understand and use. Clear information and a straightforward application are key to helping travellers prepare for their arrival without unnecessary complications.
Best wishes for your upcoming travels!
Reply from MyArrival
Dear Carmen
We’re delighted that you had such a straightforward experience with us. Keeping the application process simple and efficient is exactly what we strive for.
Have wonderful journey!
I’m not sure if this was required
I’m not sure if this was required or not as there was no mention of customs declarations when we landed but if everyone did this and that’s why there was no mention then it was great
October 8, 2026
Unprompted review
Reply from MyArrival
Hello,
We’re pleased to hear that your arrival went smoothly. Entry and visa requirements can vary by country, and most destinations require an arrival card and/or other travel documentation. If you’re unsure whether the documentation you applied for was necessary for your trip, our support team will be happy to help verify the applicable requirements and clarify this for you.
Thank you for sharing your experience, and we wish you pleasant travels ahead.
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Quick processing with response updates
October 10, 2026
Unprompted review
Reply from MyArrival
Hello Eric,
It’s great to know that you appreciated the quick processing and regular updates. Keeping travellers informed throughout the application process is an important part of creating a clear and reassuring experience.
We appreciate you taking the time to share your feedback.
Site was pretty easy to navigate
Site was pretty easy to navigate. Be sure to have all your travel information ready.
October 5, 2026
Unprompted review
Reply from MyArrival
Hi David,
We’re glad you found the website easy to navigate! Having your travel details on hand is indeed a helpful way to make the application process quicker and more convenient. We appreciate you sharing this useful tip with other travellers.
Have a smooth journey!
Getting the form was relatively easy
Getting the form was relatively easy
Not being particularly tech savvy I printed the form
Turns out that the procedure was a bit of a joke as the lady at the immigration booth didn’t look at it
October 6, 2026
Unprompted review
Reply from MyArrival
Thank you for sharing your experience Bruce.
We’re glad to hear that you found the form relatively easy to obtain, especially if you’re not particularly comfortable with technology.
We understand it can be frustrating to go through the process and then find that the immigration officer did not ask to see the printed form. The documentation is part of the required arrival process, although how it is checked can vary at the point of entry.
We appreciate you taking the time to share your feedback, and we hope you had a pleasant trip overall. Safe travels! ✈️
Hassle free
October 5, 2026
Unprompted review
Reply from MyArrival
Thank you for your feedback!
We’re delighted to hear that your experience was hassle-free and smooth. We appreciate you choosing MyArrival and taking the time to share your experience. Safe travels! ✈️
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User friendly and response time was…
User friendly and response time was almost immediate
October 2, 2026
Unprompted review
Reply from MyArrival
Thank you for your kind feedback!
We’re delighted to hear that you found the process user-friendly and that our response time met your expectations. We always aim to make the experience as simple and smooth as possible while being there quickly when you need us.
Thanks for your review, and we wish you safe and pleasant travels! ✈️
Reply from MyArrival
Thank you for your kind words Cathy!
We’re happy to hear that you had a pleasant experience with MyArrival.
We truly appreciate you taking the time to share your experience with us.
Safe travels! ✈️
Love that I can do this all online and…
Love that I can do this all online and after the first time you complete it, it saves most of your information for future use.
October 5, 2026
Unprompted review
Reply from MyArrival
Thank you so much for your lovely feedback Carol!
We’re glad to read that you enjoy the convenience of completing everything online and that saving your information makes the process even easier for future applications.
We’re always looking for ways to make the experience as simple and convenient as possible, so it’s great to know these features are helpful.
Have a smooth journey and a great trip Carol! 😊
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