mobimatter.com Reviews 

57,336
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 18,087 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally affordable pricing plans and find the digital setup process remarkably quick and straightforward. Travelers often mention that the network coverage remains fast and dependable throughout their international journeys without any major complications. However, some customers also noted that the mobile internet connection could occasionally become intermittent, unstable, or extremely slow in certain locations. A few other people experienced frustrating difficulties when trying to establish a reliable signal during their trips abroad. Reviewers also mentioned occasional annoyances regarding network switching times or minor technical glitches with device displays.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the setup process is exceptionally... See more

Service

Reviewers mention positive feedback about service, expressing appreciation for affordable prices, reliable... See more

Product

Reviewers highlight mixed experiences with the product, as some customers praise the easy installation and... See more

Price

Customers consistently note positive experiences with price, highlighting that the rates are economical and... See more

Website

People report ambiguous experiences with website, as many customers find it economical, easy to book, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Set up was really easy, even for 76 year old 😉 . Email was sent once the amount bought was close to spent. Recharge was very easy and, after looking around for recharge options on MobiMatter, even ve... See more

Rated 5 out of 5 stars

Works like a charm, 5th day in Tokyo no issues. Just remembered that if on android, might need to manually set the network, and tick something in the settings. Just ask Claude, or other AI agent, tr... See more

Rated 5 out of 5 stars

Easy to figure out and purchase. Quick setup. By far better and cheaper than other services I tried. The general instructions are clear, and I was even more delightfully surprised when after the... See more

Rated 5 out of 5 stars

Had great coverage in Rome, Florence and Venice both me and my wife on iPhone. You should improve the reward/loyalty system, I’d like to credits once it’s reached 5$ and the credits should never expir... See more


Company details

  1. Travel Aggregator
  2. also in
  3. Online Marketplace
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About mobimatter.com

Written by the company


MobiMatter eSIM Marketplace

With MobiMatter you can discover, compare, and stay connected worldwide.

We curate and sell eSIM plans from 25+ telecom providers worldwide for more than 200 destinations including United States, France, Germany, Turkey, Japan and many more!

download on the App Store get it on google play

Features

  • Choose packages wiith different validities - from one day up to a full year.
  • Discover and purchase eSIM roaming offers from top operators worldwide.
  • Stay connected during your travels with convenient travel data packages.
  • No contract or long term commitment for travel data deals.
  • Embrace the benefits of eSIM technology for hassle-free and cost-effective international roaming.
  • Explore, compare, and purchase mobile plans from a variety of operators, and get an email immediately with your eSIM QR code.
  • Top-up your eSIM on the go from our eSIM App.
  • Check your data usage on our eSIM App.
  • Refer your friends & earn MobiMatter cashback through our Referral Program giving up to 50% referral rewards

Support

We have a dedicated 24/7 support team ready to assist in case there are any issues!
  • Use our troubleshooting tool to give you personalized advice to help fix your problem. It also assists you in submitting the relevant information to our support team for fast resolution
  • Alternatively, you can send us an email to support@mobimatter.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

57K reviews

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4.3

All reviews

(57,336)

20,767 reviews in the last 12 months

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Rated 1 out of 5 stars

The phone service is both the US and Europe is extremely bad, everywhere

The phone service is both the US and now Europe is horrendous. The sim card is literally and US and Europe sim card but it is virtually unusable.

Even manually trying to connect to some of the carriers for a better speed, you realise most of them are not accessible due to this rip off esim and them not agreeing with adequate service providers.

October 4, 2026
Rated 1 out of 5 stars

MobiMatter support refused my refund…

MobiMatter support refused my refund request with a completely false excuse! They claimed I "never contacted them to resolve the issue"—even though I explicitly sent them a support email on October 7th while I was still in Egypt.
​They also claimed the eSIM worked properly because "9.8 GB was used". In reality, the connection was constantly dropping and reconnecting, causing background syncs to waste data without ever providing a functional, usable internet service.
​Because of their broken service, I was left stranded without maps or the ability to call a taxi. Horrible service, dishonest support, and absolute refusal to take responsibility. Avoid MobiMatter at all costs!

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome internet was fast

Awesome internet was fast , easy to install, I traveled from greece to france and I did not have any issue. Also I was in an island in Milos Greece and I had good internet. I highly recommend

October 7, 2026

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