I appreciate the service offered. As a single independent woman I would not be able to afford certain higher priced items. Klarma has made these available to me at an affordable rate without having t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What would I do without Klarna? It is reliable, convenient and makes things possible when they look impossible. I’ve never had a problem with any transaction after using Klarna for 5 years or so. Kla... See more
Company replied
"So helpful and easy to use!" I love how simple Klarna is. Splitting payments into 3 makes budgeting so much easier — no stress, no interest, and checkout is super fast. The app is clear to track pay... See more
Company replied
It’s makes so much easier for me to buy stuff without changing it and paying interest. Since I get paid biweekly, it takes out the payment automatically after each pay Pernod making it easier for me t... See more
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Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.5
Excellent
614K reviews
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Reply from Klarna
Thank you for your kind feedback, Aaron. We are pleased to hear that you have found our service to be prompt and that it has been performing well for you. We are happy to have you as a valued member of Klarna!
nothing but good things with this app
October 14, 2026
Reply from Klarna
Thank you for your wonderful feedback, Presley. We are thrilled to hear that Klarna has been working really well for you. We appreciate your trust in us!
Your process helps for buying…
Your process helps for buying everything we need, you do very professional without any interest. You help me for buying I wish and have enough time to pay little by little. Thank you.
September 14, 2026
Reply from Klarna
Hi Farideh, thank you for the wonderful review! We are glad Klarna's flexible and interest-free payment options help you get what you need. Thank you for your support 😊
Reply from Klarna
Thank you for the great review, and for letting us know that Klarna is the best 😊
Great way to build credit and get needs…
Great way to build credit and get needs met.
October 14, 2026
Reply from Klarna
Thank you, Lidilla! We're so glad Klarna helps you build credit and meet your needs.
Reply from Klarna
Hi Laura, thank you for the amazing review! We are thrilled you think Klarna is the best app in the world 😊
Reply from Klarna
Thank you for the review, Johnny! We're delighted the app is so easy to use and that you're very satisfied.
Klarna is the perfect App to help build…
Klarna is the perfect App to help build credit and to make a pricey purchase online, with affordable payments and very minimum fees. Its like a bit of help from your freind. Nick, WI. U.S.A.
October 14, 2026
Reply from Klarna
Thank you for your lovely feedback, Nick. We are pleased to hear that Klarna is helping you build credit and make larger online purchases with affordable payments and low fees, and that it feels like a helping hand from a friend. We appreciate your trust in Klarna!
Reply from Klarna
Thank you, Tiffany! We're so happy you like Klarna.
Well I’ve spent with your service quite…
Well I’ve spent with your service quite a bit and never missed payments so you can’t even do 36$ for me?? Ok then
October 14, 2026
Reply from Klarna
Hi Larry, thank you for your feedback. We understand how frustrating it is to be declined for an amount that feels small, especially when you have a history of on-time payments. Each purchase is assessed automatically based on several factors, and the outcome can vary from one transaction to the next. If you would like to discuss your options, you can reach us through the Klarna app by tapping Customer Service on the Home screen, or via https://www.klarna.com/us/customer-service/
I love it!! It’s easy to use and more stores are…
It’s easy to use and more stores are offering Klarna as a payment option.
October 14, 2026
Reply from Klarna
Thank you, Tresia! We're glad you find Klarna easy to use, and we're happy to see more stores offering it as a payment option.
Reply from Klarna
Hi Jessica, thank you for the great review! We are glad you find Klarna easy to use and helpful 😊
The most important thing first to know about someone is their character.
What I experience with this company, is that you make it more easier for me as a woman who cannot work and only live off my benefits. If I need something to buy, and I do not have the full amount, I could pay for my purchase in tow or three times, thank you for that…This is so helpful to a lot of people in my position.
October 14, 2026
Reply from Klarna
Hi Joan, thank you so much for sharing your experience with us. We're really glad Klarna makes it easier to spread payments and buy what you need, and we appreciate you taking the time to write to us. 😊 Klarna Team
Best!!!!!!!!!!!
October 14, 2026
Reply from Klarna
Thank you, Hushae. We're glad to hear its best!!!!!!! for you. 😊
Reply from Klarna
Hi Hamid, thank you so much for the kind words! We're delighted to hear you had an excellent service experience with us. 😊 Klarna Team
I want to know why all the payments i…
I want to know why all the payments i did have been canceled 2 weeks ago.
October 14, 2026
Reply from Klarna
Hi Banga, thank you for your review. We're sorry your payments were cancelled and that you're left wondering why. We understand how unsettling that is, and we want to help you find out what happened. A few things may help: check the Klarna app for the status of each order, make sure your payment method is still active and has funds, and look for any notice about a failed or cancelled payment.
Alternatively, you can reach out to our customer support team directly for further assistance through the Klarna app by going to the menu and selecting "Get help", or by visiting https://www.klarna.com/international/customer-service/ to connect with us via chat or phone.
We appreciate your understanding and we apologize once again for any inconvenience.
Klarna Team.
Reply from Klarna
Hi Josephine, thank you for the 4 stars! We appreciate you taking the time to rate your experience with us. 😊
Reply from Klarna
Thank you, Grasly. We're glad to hear that Klarna is very good for all the people. 😊
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