Everi Reviews 

Same response again and again, same reply from Kimberly AI?
Just sort it out, you can't be contacted. All 1 stars are the same reply.

Ive never known a company as huge as Evri their delivery driver's are an absolute disgrace they have no regards towards us customers no respect for our parcels why haven't you got Trackers on your delivery driver vehicles so you can see how us customers get a delivery service all im getting is sorry from complaint Sophie what good is that us customers want action Sophie not your pathetic sorry what goods that sort yuh staff out

This company keeps changing its name and seemingly hear the spelling. If you ho on the EVRI one have a look at the good reviews, think the CEO writes them. Ive just written a poor one.
I dread seeing this company is being used when i order stuff. If i can see who is delivering the goods before I buy and it’s Evri I move on.
Surprised M and S and Next use them - but presume because it is cheap and make more money out of us by charging more for postage than they actually pay.
I ordered something last week it got to the out for delivery depot last Thursday and this morning I received an email saying delayed until 16th! No doubt when it arrives it will be crushed and look like it’s been thrown round .. probably broken or damaged inside too.
Funny how no one can get hold of this mob either ? I dont bother - as I said to a seller it’s your responsibility to chase ‘your parcel’ as until i re rive it is not mine.
Evri pay peanuts get monkeys

Hopeless useless. Parcel from La Redoute delivered to completely different road. Package from BT - Evri sent laughable emails every day for a week saying it would be delivered. We watched on Ring camera has hapless Evri individual tried to deliver an enormous box before realising he was trying to deliver wrong parcel. Meanwhile BT has sent another via Royal Mail. I am actively checking which companies use this shambles of a delivery service. Evri delivery people probably can’t even find their way back to their own homes. I actively AVOID using companies which use Evri as those companies clearly don’t want customers. Evri equals hassle and nightmares

Ideally I give them a zero
3 days in a row delivery promised & never happened
1 item out 3 delivered the others ? Who knows
Probably lost
Customer services non existent
Avoid avoid & if buying on line avoid if Evri are the carrier

H03CPA0057008778, which I believe has been stolen or otherwise gone missing in transit.

The size and weight of the parcel, together with the prominent branding on the packaging, raise serious concerns about what has happened to my delivery.

Please stop delaying the investigation and take ownership of this issue. I should not have to spend my time chasing the courier or coordinating an investigation myself.

One of the items in this order was intended as a birthday present for yesterday. That occasion has now passed, and the failure to deliver has caused considerable disappointment and inconvenience.

This is particularly concerning at a time of year when delivery problems become increasingly common. Customers should be able to trust that their purchases will reach them safely and on time.

They pretend to have attempted delivery when they clearly have not. I then am sent an email telling me to contact them to resolve issue they have with delivery. I attempted this twice and both times their useless AI chat said they didn't recognise my order. As this was ordered on Amazon (I never knowingly pay for Evri) I tried them. Again, a completely frustrating experience, kept hanging on by chat till I gave up and phone AI hopeless.

My £400 one off guitar was stolen by a employee at evri's depot They put the original label on a worthless small parcel of packing tape and let that be delivered in place of the guitar and I have the photos to prove it. I have tried to contact someone but I get no reply DO NOT USE THIS CARRIER This is the second review hoping to make them contact me

Had parcel 11 days now and i get messages out for delivery and sorry for delay lets say EVRI ARE THIEFS

Just a quick one…Has anyone noticed that ‘Kimberly’ responds to most of the negative reviews? What a busy person she must be… And, oh no, she maybe AI, and not really that sorry when things go wrong! oh, I hope not, as it was nice to know a someone (a person) was empathetic to my delivery problems and just not an AI programmed response. Hopefully not yet more bull 💩 from this company.

Terrible company. Drivers have no regard to people's parcels. They are thrown on the floor outside front door and left there. They don't knock or leave the parcel in the safe place requested on their app. I have cctv so have evidence of their terrible service. How they are still operating is beyond me.

Today I am having a delivery by evri and have needed to enter delivery options due to disabilities. But the options are very limited. I couldnt ask for door to be knocked loud and hard due to hearing issues, only ring bell not knock door. Couldnt ask for delivery not to be left on floor and person not wait. I cant lift things from the ground however small. My parcel just arrived and usual person who knows my situation and kindly waits.

#H00IAA2869017773. Yet another parcel that seems to have vanished. 2 day home delivery sent by seller on 2/10 and still no update 10 DAYS LATER!!. No response to my queries either! What is this company doing??? It’s clearly been stolen! They decide to do a massive restructure with no back up plans of how they’re going to get parcels delivered. Still taking customers money. Disgusting!

I had severe problems with a package ( documents) posted 6/8/26 using Evri Next Day Tracked. Too complex to summarise here but:
- I subsequently went to the trouble of compiling and sending on 01/09/26 all details to the Evri CEO’s Office in Leeds as the AI chat line was incapable of addressing the issues. I sent this package by Royal Mail Recorded/ Signed For delivery . I now have photographic evidence that receipt of that explanatory package was signed for at the Evri Leeds Office.
- I heard nothing. Not even the basic courtesy of an acknowledgment of receipt . So I emailed the CEO’s office on 15/08/26 with a reminderbut I have still had no response whatsoever.
- The items were not delivered by Evri and resolving the issues involved was , for me, time consuming and a further expense.
- I have stage 4 cancer and obviously can do without this hassle. I am appalled by having gone to all of this inconvenience . Hours and hours of it.
- And…. Evri simply ignore me. Not great, is it ?!

Considering you've had this parcel since 02/10/26. Saying you will let me know within 48 hours when it will be delivered is disgraceful! The delivery date was supposed to be between the 5th & 6th.. I'm needing this item before 09/10/26. The seller was very quick to dispatch the item, I'll recommend on my review to use a different courier. Disgrace of a company!

Awful service as always.Parcel thrown behind the bins out the front in the rain.Never knocked or rung the bell.Last parcel said delivered but wasn't there.Avoid at all costs

Absolutely awful. A client has decided to use Evri to deliver product samples to our office and Evri in it's infinite wisdom kept attempting delivery once on the weekend and the other two days outside of work hours. There's no way to change the date or time preference, no way to change address. We don't have a reliable neighbour to divert the package to, and it wouldn't allow me to divert to a locker or shop.

To prevent this from happening again we are making it mandatory to mention to all future clients to avoid using Evri to deliver samples to our office.

What a useless delivery service.

Looking at the reviews online, now I understand that I am not alone.
I was meant to receive a delivery since 28th September, and I am yet to receive it.
It has been a frustrating experience as no one has contacted me to let me know the situation or when the items will be delivered.
I think any sane person should stay away from the company.

Same old same old same old everi what a shambles of a courier service they are there delivery operatives are so unprofessional and an embarrassment to the company.They are simply incapable of reading instructions, for the umpteenth time parcel left on front step not back door ! Don’t reply to me everi your pathetic!!!!!!!!!!!

should have been delivered today, email received request for address details, address is 100%, contacted your chat and no issue required, this is not the first time and parcel has been returned to sender for no reason
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