The Bouqs Company Reviews 

99,457
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 9,879 reviews, reviewers had a great experience with this company. Customers love the website because it is very easy to navigate and helps them find wonderful seasonal arrangements without any trouble. Reviewers often point out that the flowers arrive fresh from the farm and standard deliveries are reliable. Some reviewers were not happy with the delivery and product quality, noting that specific orders unfortunately arrived wilted, damaged, or delayed. Additionally, a few consumers mentioned cumbersome steps regarding the online redemption process and small print on message cards. People also experienced issues when flowers did not match the online photographs or descriptions provided.

What people talk about most

Product

Reviewers mention ambiguous feedback about product satisfaction, as many consumers praise the gorgeous... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing delight with the beautiful, fresh arrangements... See more

Delivery service

People report ambiguous experiences with delivery service, as some reviewers praise reliable and scheduled... See more

Order

Users describe ambiguous interactions with order experiences, as many customers appreciate the great variety... See more

User experience

Clients share positive opinions on user experience, describing the website as easy to navigate and very user... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My "shopping experience was great- lovely selection, easy web site, super service, happy recipient! One thing a competitor does is sends me a photo of the sent bouquet- the actual one, so I see any... See more

Company replied

Rated 4 out of 5 stars

Great selection and suggestions. Web site is very easy to navigate and fully transparent. Very nice to have last minute same day or next day options. Did have to restart the web site twice durin... See more

Company replied

Rated 4 out of 5 stars

The redemption process is not very user friendly. I should not have to create an account and populate the fields as if i’m making a purchase in order to redeem a gift sent to me; the giver had alread... See more

Company replied

Rated 4 out of 5 stars

The order was easy to place, shipping was on schedule, delivery updates provided. Only 4 stars because the flowers were already mostly opened/bloomed and don't seem like they will last. I'm only on... See more

Company replied



Company details

  1. Flower Market
  2. also in
  3. Florist
  4. Flower Delivery
  5. Flower Designer
  6. Plant Nursery

About The Bouqs Company

Written by the company

Why The Bouqs Co.?
The Bouqs Co.'s philosophy is simple: care about people, the planet, and the process of growing flowers. Bouqs believes in farm-direct, transparent sourcing, which means partnering with farmers who use sustainable growing practices like minimizing waste and recycling water. The end result? No more middlemen! Flowers stay fresher, longer —for birthdays, anniversaries, new beginnings, or just because.

Our Story & Mission
Founded with the belief that there can never be too much kindness or compassion in the world, we believe that the simple gesture of gifting flowers can transform your day, rekindle an old connection, or spark a new one. And we believe in the power of community and our shared mission: To create a better way to deliver responsibly sourced, farm-fresh flowers and gifts made with love to the people you love the most.

Eco Friendly Flowers
We’re helping farmers all over the world grow their business!  We partner with eco-friendly farms that minimize waste, recycle water, and use sustainable growing practices.  This farm direct, transparent sourcing means we say “bye” to all those middlemen and “yes” to longer lasting flowers.

Monthly Flower Subscriptions
Happiness. Delivered. Monthly flower subscriptions. Long-lasting blooms, straight from the farm--starting at $52.

Our Best Deal
Up to 30% off + free shipping. ​Plus, exclusive discounts on one-time orders.​ Skip, cancel, or pause your subscription any time after your first order.

Flexibility
Pick your frequency, with options from weekly to every other month. Customize your subscription once and let us do the rest, or choose the recipient, date, and flowers for each delivery.

The Best Blooms
Access to a curated collection of Bouqs from eco-friendly farms makes for memorable unboxing, every time.

Wedding & Event Flowers
Get the wedding and event flowers of your dreams while sticking to your budget. Choose from our selection of pre-arranged wedding arrangements or go the DIY route using bulk flowers to create personalized arrangements for any event.

Shop The Bouqs Collections
Flowers
Subscriptions
Birthday & Occasions
Next Day Flower Delivery
Plants
Budget Flowers
Flower Deals
Corporate Gifting
Retail
Shop In Store

Contact info

3.8

Great

TrustScore 4 out of 5

99K reviews

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3.8

All reviews

(99,457)

9,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Long lasting freshness and beauty.

The flowers shipped are fresh and arrive well packaged. They have lasted longer than most bouquets I've sent. Recipients have been very happy. I sent some to myself and couldn't have been more pleased with the quality and beauty of the floral arrangement I received.

October 10, 2026
Rated 3 out of 5 stars

I like the subscription feature

I like the subscription feature, but it used to allow a better choice of timing to reorder. Now it is only limited to monthly or bi monthly orders. When I first joined it allowed for yearly (birthdays, valentines, anniversary) options. The flower choices also could be larger for subscriptions, since the cost is rising in a few weeks.

October 13, 2026
Rated 5 out of 5 stars

Beautiful flowers and good customer…

Beautiful flowers and good customer service!
In the first delivery, my vase arrived broken, and customer service sent me a replacement delivery. The color and selection of the flowers are delightful.

September 29, 2026
Rated 5 out of 5 stars

Great customer service

I'm always happy with Bouqs, but I had an issue with my flower delivery recently. But Marvin, at the customer service team, responded quickly and handled the situation professionally (and friendly). I really appreciate his prompt response and the solution he offered. I'm very happy with the customer service.
Thank you for making things right!

October 5, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed w difficult time ordering

I just looked at my bank account and I’m charged twice the same day. Come on
Well I thought I’d try starting my subscription again and picked the arrangement I wanted but it kept trying to get me to change
Then there was supposed to be free shipping and a discount. I tried several times to get the free shipping but it didn’t I kept trying and finally left the site I did not press complete purchase but somehow it’s out of my account. I was going to call after the holiday to get this straightened out. At this point I’d love a refund
904-334-5762

October 11, 2026
Rated 5 out of 5 stars

This company is the best

This company is the best. I ordered a bouquet for my gf and it came kinda sad looking and had a rough trip. They replaced the bouquet like immediately. Will be sticking with them from now on for flowers

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

Advertised 25% off

Advertised 25% off, then the code doesn’t work. Didn’t advertise the shipping cost. Doesn’t matter how pretty the flowers are I will not buy again.

October 13, 2026
Rated 4 out of 5 stars

I received email after payment that…

I received email after payment that said my flowers would arrive 1 day later than scheduled. Since it was my anniversary, I bought additional flowers so I would have something for my wife. Then the Bouqs order arrived later on correct day.

September 30, 2026
The Bouqs Company logo

Reply from The Bouqs Company

Hello John,

We appreciate you taking the time to share your feedback. We are glad you enjoyed the flowers, but we recognize how the conflicting delivery update created unnecessary stress for your special anniversary plans. Having accurate timing information is crucial for important celebrations, and we regret the confusion caused by our email notification. We are actively working to improve the reliability of our tracking communications to ensure our updates are always accurate and dependable for future orders.

Keep Blooming! 
Ram@TheBouqsCo.

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