TH

Thompson

United Kingdom

Reviews

Review of Mark Bates Ltd

Review of easyJet


Rated 4 out of 5 stars

Made 3 calls tonight

Made 3 calls tonight. Not sure which I am reviewing.
Holiday - staff not overly friendly
Flight only - wow. Soooo friendly. Had a laugh. Omg was fab!! Massive difference to staff in holiday support line

26 September 2026

Reply from easyJet

We appreciate your feedback and are glad to hear about your positive experience with our flight-only team. We're addressing the inconsistency you noted with our holiday support staff.

Review of OFFICE

Review of easyJet


Rated 1 out of 5 stars

didn't get the help i needed

didn't get the help i needed. still having to sort the problem myself and waste time having to ring up and wait in a queue.

20 June 2026

Reply from easyJet

Hi Thompson,

We are truly sorry you didn't receive the help you needed. Please email us at TrustpilotReviews@easyJet.com with your booking reference and a copy of your review. We are reviewing our processes to improve.

Penny

Review of Baker Ross


Rated 2 out of 5 stars

Poor quality

Poor quality.
Reindeers accessories wouldn’t stick on and the pom poms wouldn’t stick on the penguins.

19 November 2025

Reply from Baker Ross

Hello Karen,

We appreciate you taking the time to share your feedback with us. We're sorry to hear that the accessories did not adhere well.
Please kindly note that it is however advised from our website that glue would be required for both items.
Our apologies for any inconvenience.
Kind regards,

Cindy.
The Baker Ross Team.

Review of DPD UK

Review of Admiral Insurance

Review of Sellitback


Rated 4 out of 5 stars

Delay in order being delivered to…

Delay in order being delivered to yourselves. Not received reason as to why some books not given price quoted.

Update/reply to buyers comment. I feel my books were in great condition. Certainly not substandard as mainly been used once or twice. It is what it is!

21 June 2023
Unprompted review

Reply from Sellitback

Dear Thompson,

Thank you for taking the time to share your feedback with us regarding the delay in delivering your order and the discrepancy between the quoted price and the payment received for some of your books.

Firstly, we apologize for any delay in the delivery of your order to our facility. We understand the importance of prompt processing and want to assure you that we are actively working to improve our logistics to minimize any potential delays.

Regarding the discrepancy in the quoted price and the payment received for some of your books, we would like to inform you that a few of your books were rejected based on quality concerns. Our acceptance process ensures that the books we accept meet certain quality criteria, such as minimal damage, writing, or missing pages, please refer to https://sellitback.com/quality .If any books do not meet these standards upon inspection, will be rejected.

We genuinely apologize for any inconvenience or confusion caused by these issues. Your satisfaction is important to us, and we value your feedback. If there is anything else we can assist you with or if you have further questions or concerns, please do not hesitate to reach out to our customer support team. We are here to help!

Regards,
The SellItback Team

Review of World of Books - Sell Your Books

Review of SMS

Review of Brittany Ferries


Rated 5 out of 5 stars

Easy to use website when paying my…

Easy to use website when paying my balance

9 June 2022

Reply from Brittany Ferries

Good morning Thompson

Thank you for your 5 star review.

I am glad that you have found our online system so user friendly and were able to successfully pay your balance.

We look forward to welcoming you on board later in the year.

All the best

Niamh
Brittany Ferries

Review of Evri

Review of Stinkyink.com


Rated 5 out of 5 stars

Fab all round.

Ink arrived in less than 24 hours. Have used their ink before and I am very satisfied with the quality.

5 February 2021

Review of Evri

Review of World of Books


Rated 5 out of 5 stars

Spot on

Quick delivery. Condition of books exactly as stated

2 August 2019
Unprompted review

Reply from World of Books

Thank you for your review

Many thanks, World of Books 📚♻💚💿

Review of Collect+

Review of Complete Care Shop


Rated 5 out of 5 stars

Complete cutlery care set

Looked a little chunky at first but one daughter held them they were perfect for an 11 year old. Quite heavy compared to her previous cutlery set but they suit a growing child's hands. She finds them easier to use because of them being more sturdy. Very pleased with both sets purchased.

23 February 2016
Unprompted review

Review of Ecarz.co.uk