RO

Roy

United Kingdom

Reviews

Review of Toolstation


Rated 5 out of 5 stars

AS I HAD PLACED THE ORDER BEFOREHAND

AS I HAD PLACED THE ORDER BEFOREHAND, I WENT STRAIGHT TO THE FRONT OF THE QUEUE AND WAS OUT OF THE DOOR IN LESS THAN A MINUTE. THE LADY WHO SERVED ME WAS MOST PLEASANT AND WAS INSTRUMENTAL IN THE FAST TURNAROUND.

GREAT!!

9 October 2026

Reply from Toolstation

Thank you for your fantastic 5-star review! We are delighted to hear that you enjoyed great value and experienced such warm, supportive service from our team. Your positive feedback is truly appreciated.

Kind regards

Alysha

Review of 247cars


Rated 5 out of 5 stars

Great journey as always

Great journey as always.The driver arrived early and was most amenable. The ride was pleasant and he helped us with our luggage.

10 September 2026
Unprompted review

Review of APC


Rated 5 out of 5 stars

Most pleased with the process.

Most pleased with the process.

I was kept up to date with delivery progress and given a 2hour time slot,

Also, I asked for the parcel to be left in the porch as I was out and it was duly left there.

27 November 2025
Unprompted review

Reply from APC

Hi,
We’re over the moon with your 5⭐ review—thank you for giving us a great review!
Best,
Jemima
Customer.relations@apc-overnight.com

Review of Toolstation


Rated 5 out of 5 stars

Helpful and knowledgeable

The staff are excellent in helping me with the product I wanted.

4 October 2025

Reply from Toolstation

We appreciate your five-star rating! We are so pleased you find our service great. Thank you for your positive feedback. Kind regards, Alysha

Review of Compare the Market


Rated 5 out of 5 stars

Easy to run through App

Easy to run through App and choose the best insurance company then go straight to that company and complete the process

21 May 2025

Reply from Compare the Market

Hi Roy,

We're glad to hear that our app made it easy to find the best insurance company and complete the process. Thanks for the positive review!

All the best,

Alana
Customer Support Team
comparethemarket.com

Review of Boots

Review of Toolstation


Rated 5 out of 5 stars

Counter Service excellent

The service at the counter was excellent. When the item I was picking up was not what I expected, I was given a refund straight away

13 March 2025

Reply from Toolstation

Thank you for your positive review and five-star rating. We appreciate your feedback and are glad to hear that you received excellent service at the counter. We strive to provide a positive experience for all our customers. Kind regards, Alysha

Review of SharkNinja UK


Rated 5 out of 5 stars

The frying pan is top quality…

The frying pan is top quality and the coating has not marked. We have just purchased a wok for our granddaughter as we know the product will last

12 December 2024

Review of DPD UK

Review of Ourfriday


Rated 5 out of 5 stars

Will use them again

A top rate experience.
I was surprised how low the price of my Mac Mini was.
Also it was delivered earlier than expected and was well packed.

18 May 2024

Reply from Ourfriday

Dear Customer,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.

We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.

We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.

Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!

Best regards,
OurFriday

Review of Furniture123


Rated 3 out of 5 stars

Pieces cracked.…

There were two pieces from the draws which were cracked. As they were the same, I could not assemble either draw. Will be ringing for replacements tomorrow, Monday.
Wednesday 15th May
Having rung up and clearly explained the problem, I received a pair of side runners, so I could then assemble one draw. After another lengthy wait on the phone, I got someone who understood my problem and another pair is due to arrive in 2-3 days.

Because of the customer service, I'm upgrading to 3x

12 May 2024

Reply from Furniture123

Dear Roy,

We're sorry to hear about the inconvenience you've experienced with your draws due to cracked pieces. It's certainly frustrating when parts arrive damaged, especially when it prevents assembly.

Please accept our sincere apologies for the inconvenience this has caused you. We understand the importance of having all the necessary parts in good condition to complete assembly, and we're committed to resolving this issue for you as quickly as possible.

Thank you for reaching out to us, and we appreciate your patience. Our team will be ready to assist you when you call for replacements tomorrow, Monday. If you have any further questions or concerns, please don't hesitate to let us know.

Warm regards,

Ivy

Review of Toolstation


Rated 5 out of 5 stars

QUICK AND EASY

Easy to place an order online and very quick to be served at the warehouse

1 February 2024

Reply from Toolstation

Good afternoon, and thank you for your 5-star review. We are delighted to learn that you had a positive experience with Toolstation. We appreciate feedback from our happy customers. Kindest regards, Brian.

Review of Warner Hotels

Review of Wilko

Review of Toolstation


Rated 4 out of 5 stars

Ordering on-line was simple

Ordering on-line was simple. The only problem I've had was that my order was split in two but I was only given the main part and had to go back.

20 October 2022

Review of Concepto Clinic


Rated 5 out of 5 stars

We arrived 15 mins early at Ealing…

We arrived 15 mins early at Ealing Broadway yet we went in straight away. The young lady was both welcoming and professional and explained the process succinctly. Would definitely use again if needs be.

16 September 2022

Review of Toolstation


Rated 5 out of 5 stars

Quick service by friendly staff

Quick service by friendly staff who know their products well.

12 July 2022

Reply from Toolstation

Good Afternoon,
Thank you for taking the time to provide us with your feedback.
We appreciate your feedback and look forward to your continued custom.
I will pass this on to the relevant person or department for a job well done.
Thank you again for your feedback and I am sure the team are looking forward to serving you again soon.
Kind regards
Harleigh.

Review of Cookes Furniture


Rated 5 out of 5 stars

All Good

Matresses arrived ahead of schedule, well packaged, and the delivery driver brought them indoors for us.

8 April 2022