AS I HAD PLACED THE ORDER BEFOREHAND, I WENT STRAIGHT TO THE FRONT OF THE QUEUE AND WAS OUT OF THE DOOR IN LESS THAN A MINUTE. THE LADY WHO SERVED ME WAS MOST PLEASANT AND WAS INSTRUMENTAL IN THE FAST TURNAROUND.
GREAT!!
9 October 2026
Reply from Toolstation
Thank you for your fantastic 5-star review! We are delighted to hear that you enjoyed great value and experienced such warm, supportive service from our team. Your positive feedback is truly appreciated.
The service at the counter was excellent. When the item I was picking up was not what I expected, I was given a refund straight away
13 March 2025
Reply from Toolstation
Thank you for your positive review and five-star rating. We appreciate your feedback and are glad to hear that you received excellent service at the counter. We strive to provide a positive experience for all our customers. Kind regards, Alysha
A top rate experience. I was surprised how low the price of my Mac Mini was. Also it was delivered earlier than expected and was well packed.
18 May 2024
Reply from Ourfriday
Dear Customer,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with your recent purchase.
We strive to provide the best products and service to our customers, and it is always rewarding to hear when we have succeeded in doing so. Your satisfaction is our top priority, and we are glad that we could meet your expectations.
We truly appreciate your kind words and recommendation. It means a lot to us and serves as a great motivation for our team to continue delivering exceptional experiences to all of our customers.
Once again, thank you for choosing OurFriday. We look forward to serving you again in the future!
There were two pieces from the draws which were cracked. As they were the same, I could not assemble either draw. Will be ringing for replacements tomorrow, Monday. Wednesday 15th May Having rung up and clearly explained the problem, I received a pair of side runners, so I could then assemble one draw. After another lengthy wait on the phone, I got someone who understood my problem and another pair is due to arrive in 2-3 days.
Because of the customer service, I'm upgrading to 3x
12 May 2024
Reply from Furniture123
Dear Roy,
We're sorry to hear about the inconvenience you've experienced with your draws due to cracked pieces. It's certainly frustrating when parts arrive damaged, especially when it prevents assembly.
Please accept our sincere apologies for the inconvenience this has caused you. We understand the importance of having all the necessary parts in good condition to complete assembly, and we're committed to resolving this issue for you as quickly as possible.
Thank you for reaching out to us, and we appreciate your patience. Our team will be ready to assist you when you call for replacements tomorrow, Monday. If you have any further questions or concerns, please don't hesitate to let us know.
Easy to place an order online and very quick to be served at the warehouse
1 February 2024
Reply from Toolstation
Good afternoon, and thank you for your 5-star review. We are delighted to learn that you had a positive experience with Toolstation. We appreciate feedback from our happy customers. Kindest regards, Brian.
We felt as ease in an environment we knew well. Apart from the food quality and more self service in the restaurant, the facilities and rooms are above average.
We arrived 15 mins early at Ealing Broadway yet we went in straight away. The young lady was both welcoming and professional and explained the process succinctly. Would definitely use again if needs be.
Quick service by friendly staff who know their products well.
12 July 2022
Reply from Toolstation
Good Afternoon, Thank you for taking the time to provide us with your feedback. We appreciate your feedback and look forward to your continued custom. I will pass this on to the relevant person or department for a job well done. Thank you again for your feedback and I am sure the team are looking forward to serving you again soon. Kind regards Harleigh.