I have used American Coach Limo for years and have always had an excellent experience. They are extremely dependable, professional, and consistently provide great service. I know I can count on them t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The communication was excellent. My driver was punctual, attentive and courteous. He got me home on time and safely. It was wonderful to not have to deal with that traffic and the price was quite reas... See more
He was very communicative and even with very congested traffic we had no problems being picked up. The only thing we wished for would’ve been a bottle of water for each of us after a long flight.... See more
Great service, especially upon return. We arrived back at O’Hare from San Juan, and driver texted us when he arrived, so we didn’t have to wait in the cold, and upon returning home, he carried our su... See more
Company replied
Company details
Written by the company
American Coach Limousine has been serving Chicago since 1999 with premium ground transportation. We specialize in reliable transfers to and from O’Hare, Midway, and all Chicago destinations, plus nationwide service through our affiliate network. From airport and corporate travel to weddings, proms, and group events, our fleet of sedans, SUVs, limos, and buses delivers comfort, safety, and professional service 24/7.
Contact info
1425 Centre Circle, 60515, Downers Grove, United States
- 1-630-629-0001
- reservations@americancoachlimousine.com
- americancoachlimousine.com
4.7
Excellent
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience
The communication was excellent. My driver was punctual, attentive and courteous. He got me home on time and safely. It was wonderful to not have to deal with that traffic and the price was quite reasonable.
14 September 2026
Unprompted review
American Coach Limo Service is the Best!!!
I have used American Coach Limo for years and have always had an excellent experience. They are extremely dependable, professional, and consistently provide great service. I know I can count on them to be on time, courteous, and reliable, which takes the stress out of transportation. It’s wonderful to have a company you can trust year after year. I highly recommend American Coach Limo!
4 September 2026
Unprompted review
He was very communicative and on time
He was very communicative and even with very congested traffic we had no problems being picked up.
The only thing we wished for would’ve been a bottle of water for each of us after a long flight.
But that’s a minor thing and we truly had a great drive.
13 September 2026
Unprompted review
With the recent cancellation due to…
With the recent cancellation due to weather (3x) they worked with me on changing the pick up times and dates to get my son to the airport.
28 July 2026
Unprompted review
Outstanding Service
Our driver was amazing! He was courteous, intelligent and charming. He made helpful statements regarding our ride to the airport which my husband and I found helpful.
Honestly, he should be training others. He was very impressive and by far the best driver we ever had. Thank you! We would love to have him on August 5th, when we have a reservation with you for a pick up from O’Hare and a ride home to Darien.
28 July 2026
Unprompted review
Always on time and fair price
8 July 2026
Unprompted review
On time or early arrival
On time or early arrival. Reliable. Clean and comfortable vehicles. Very polite drivers.
18 June 2026
Unprompted review
Our driver was GREAT !!!
Our driver was GREAT !!!
We were at OHare in about 45 minutes from our house in Tinley Park.
His own music tracks of soft jazz were perfect at 3:30am!!!!’
10 June 2026
Unprompted review
Reply from American Coach Limousine
Thank you for choosing us and for taking the time to share your experience. We know early travel days can start long before sunrise, so it's always nice to hear when everything comes together the way it should. We appreciate your trust in our team and look forward to helping with your next trip.
Amer
Great experience
Friendly, excellent driver - super clean car- on time - a great experience
19 May 2026
Unprompted review
Reply from American Coach Limousine
Thank you for your kind words and for choosing American Coach Limousine. Our team works hard to provide dependable transportation and a professional experience from start to finish, so feedback like this is always appreciated. We look forward to serving you again for your next airport ride or special occasion.
Amer
Driver on time
Driver on time, pleasant personality and very clean car. He drove safely, also. I would like him on return pick-up if possible.
4 May 2026
Unprompted review
Reply from American Coach Limousine
Thank you for your review and for choosing American Coach Limousine. We appreciate your trust in our service and are glad we had the opportunity to be part of your travel plans. We'll certainly make note of your driver preference and do our best to accommodate your request for future airport transportation. We look forward to serving you again soon.
Our driver was very prompt
Our driver was very prompt, helpful with our luggage, and very personable. We arrived at the airport safe and with time to share. Great experience overall!
3 April 2026
Unprompted review
Reply from American Coach Limousine
Thank you, Joann, for taking the time to share your experience. We know how important it is for airport transportation to be dependable and stress-free, and we're grateful you trusted our team with your trip. We truly appreciate your kind words and look forward to serving you again on your next ride to or from the airport.
The driver was awesome to me and my family!
The driver was on time,friendly,polite,thoughtful and other great words I can’t think of. I would definitely recommend you guys to any and everyone!
2 April 2026
Unprompted review
Reply from American Coach Limousine
Thank you, David. Reviews like yours mean a lot to our team because our goal is always to make every ride comfortable and worry-free from start to finish. We appreciate your recommendation and your trust in American Coach Limousine. We hope to have the opportunity to serve you and your family again in the future.
Best car service in town. We have used this car service fo the…
We have used this car service fo the last 10 + years. Not one complaint. Great service each and every time .
16 March 2026
Unprompted review
Reply from American Coach Limousine
Thank you, Kim. Having customers who continue to trust us year after year is something we never take for granted. It's been a pleasure serving you over the years, and we truly appreciate your loyalty and support. We look forward to being your go-to transportation service for many more trips to come.
Driver was prompt and kind
Driver was prompt and kind, was at our home on time. The pickup was very smooth again with a wonderful driver
13 March 2026
Unprompted review
Reply from American Coach Limousine
Thank you, Debbie, for your continued trust in our team. We appreciate you taking the time to share your experience and are glad we could make your travel day a little easier. We look forward to serving you again on your next trip.
– Amer
Great company
I’ve been using American coach for quite a few trips now and each driver is very considered of how important it is to be on time which is very important to me. Also each driver is very courteous and is very dependable. I will be using them again in a few short weeks. thanks again for the great service.
28 February 2026
Unprompted review
Reply from American Coach Limousine
Thank you, Delores. Knowing that you've chosen us for multiple trips means a great deal to our team. We understand how important reliability is when it comes to transportation, and we're grateful for the trust you've placed in us. We look forward to taking care of your upcoming trip and many more in the future.
– Amer
I was very happy with their service
I was very happy with the service provided by American Coach Limousine during my most recent trip to Chicago. The vehicle was safe and comfortable, the driver and service representatives were all good, and it was easy to book online for a reasonable price.
5 February 2026
Unprompted review
Reply from American Coach Limousine
Thank you, Doug, for choosing American Coach Limousine during your visit to Chicago. We appreciate you taking the time to share your experience. Our team works hard to make the booking process simple and provide dependable transportation from start to finish. We hope to have the opportunity to serve you again the next time you're in the Chicago area.
Amer
Excellent service
Excellent service, prompt, courteous and professional. Friendly drivers.
7 February 2026
Unprompted review
Reply from American Coach Limousine
Thank you, Christy, for your kind review. We truly appreciate your support and are grateful you chose American Coach Limousine. Feedback like yours motivates our entire team to continue providing the level of service our customers expect and deserve. We look forward to serving you again in the future.
Amer
Great service
Great service, great driver. 2nd time using this company. I will definitely use and recommend.
2 February 2026
Unprompted review
Reply from American Coach Limousine
Thank you, Kac. There's no greater compliment than having a customer come back and ride with us again. We appreciate your continued trust in American Coach Limousine and your recommendation. We look forward to providing reliable airport transportation and car service for you again in the future.
Amer
The driver was polite and friendly
The driver was polite and friendly. He helped with the luggage. The driving was calm. I would certainly use American Coach again in the future.
14 January 2026
Unprompted review
Reply from American Coach Limousine
Thank you, David, for your review and for choosing American Coach Limousine. We believe the little things matter, and it's always rewarding to hear when our team makes a positive impression. We appreciate your trust and look forward to helping with your future transportation needs.
Amer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.