Mohamed called to tell us where to meet him at the very busy Miami Port and picked us up early which worked out perfectly! He got us safely to the Ft Lauderdale airport and was the perfect end to our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a reservation to take us to the airport from the Miami cruise port. On the day, traffic in the area was horrific, estimated a 30 minute ride to 2 1/2 hours. It was a mess. The company was in co... See more
Company replied
I arranged for two vans to accommodate our group. Because of weather delays I had to change the place and date of the pickup. From the original booking to the updated pickup everything went very smoo... See more
Company replied
We had a group of 6 going to Dallas Love Field at 5am from NRH. Dominique Valdez was there exactly at 5am with another car just for luggage! Beautiful SUV, friendly driver! When we returned, our fligh... See more
Company replied
Company details
About GO Airport Shuttle
Written by the company
GO Airport Shuttle: Door-to-Door Airport Transportation Since 2007
Since 2007, GO Airport Shuttle has specialized in airport transportation, offering both shared ride shuttles and private car services for travelers across the country. We pioneered the shared ride shuttle model, grouping passengers with similar destinations to help keep fares lower and reduce traffic around airports. Over the years, our service has grown to include airport car service, point-to-point transfers, private rides for around town, hourly charters, and transportation for groups and special events.
What sets us apart is our network of trusted local affiliates. Whether you need a ride from your home, office, campus, or hotel, GO provides door-to-door airport pickups and drop-offs. With flight tracking, real-time driver updates, and one-click mobile check-in, we make every step of your trip easy. You can even book your entire journey—including both departure and return rides in multiple cities—at once.
Our focus has always been on safety, transparency, and reliability. We offer upfront pricing with no hidden fees or surge rates, and you can cancel for free within 24 hours. GO Airport Shuttle is available 24/7, with customer support ready to help when you need it.
We invite you to read our reviews, follow us for updates, and let GO handle your ground transportation needs—so you can focus on what matters most: your trip.
Reasons to GO With Us
Written by the company
- Upfront Pricing
- All inclusive fares with no hidden fees or additional charges for reserving in advance. No surge pricing during peak travel times or inclement weather.
- Available 24/7
- Schedule your airport transportation in advance with our 24/7 service.
- From Anywhere, To Anywhere
- Book transportation for all four legs of your journey in your departure and destination cities at the same time - making travel even easier.
Contact info
United States
- 773-363-0001
- info@goairportshuttle.com
- gowithus.com
4.6
Excellent
407 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Safe and secure
Drivers arrived on time. I was able to verify their names and Tag number for safety.
Drivers drove safely according to traffic laws
Trip was complete in time promised
Autos were clean
5 October 2026
Our driver Sam was wonderful
Our driver Sam was wonderful! He texted as soon as we landed and provided directions on where to meet him at the airport pick-up. The van was clean and comfortable and we had a smooth ride to our rental. Sam was helpful and nice and we appreciate the service he provided.
25 September 2026
Driver was on time and communicated …
Driver was on time and communicated with me on phone as I waited for luggage
to arrive. Was agreeable to my preferred
route to my home and was safe driver.
3 October 2026
Soon as I pulled in and parked the…
Soon as I pulled in and parked the shuttle was right there to pick me up
27 September 2026
GREAT COMPANY FOR SHUTTLE SERVICE
We had a wonderful driver Luis Tello, very helpful, friendly and was on time and your website was very easy to reserve our shuttle. Will definitely use you again in the future.
27 September 2026
Good service
5 October 2026
Our experience was wonderful
Our experience was wonderful! Leonard Samie was our driver. He was very nice, on time and very helpful getting luggage on and off at the hotel. We were a group of 10 -3 generations getting into Fll at 9 pm needing to get to our hotel in Miami. Making reservations online was simple and they were very communicative with all details. The van was very clean , comfortable and the AC was great. We also had him come back in the morning and take us to the cruise port. Thanks, I will definitely use you again.
28 September 2026
Prompt driver and good service.
22 September 2026
Shuttle Pick Up
I believe our driver’s name was Daniel. He picked up 11 of us from our hotel and transported us to the cruise terminal. He was on time, professional, and provided excellent customer service. The Mercedes van was clean and comfortable, which made the ride even better.
The company communicated all of the details with us leading up to our pickup, which really helped keep my anxiety low and made the entire process smooth and stress-free.
Overall, this is a very professional and reliable company. If we are ever in the area again, we will definitely use them!
27 September 2026
Unprompted review
Our driver's was great
Our drivers was great. Monte the manager listed patiently and answered all of my transportation concerns.
28 September 2026
Reply from GO Airport Shuttle
Thank you, Trecia!
Our driver Daniel was fantastic
Our driver Daniel was fantastic! There was flooding all around the Fort Lauderdale airport and despite all the delays due to that he kept us informed the entire time. The SUV was super nice and comfortable.
18 September 2026
Reply from GO Airport Shuttle
Glad to hear all went well despite the flooding, RJ. Thank you for sharing!
Reply from GO Airport Shuttle
Thank you for your feedback, Derrick!
Daniel was a true Professional
Daniel was a true Professional, vehicle was spotless.
12 September 2026
Reply from GO Airport Shuttle
Thanks George! Love to read this!
Excellent service this is our second…
Excellent service this is our second time using the services. Our driver was extremely professional the vehicle was nice and clean. Love our driver he is the best very timely and prompt. Will highly recommend services to family and friends.
11 September 2026
Reply from GO Airport Shuttle
Thank you for choosing to go with us and being a repeat customer, Jean! We're glad to read it all went well.
Timely limo driver although large SUV…
Timely limo driver although large SUV was tough to get into
9 September 2026
Reply from GO Airport Shuttle
Thank you for sharing your feedback!
This was the return trip from my hotel…
This was the return trip from my hotel to FLL airport. The driver arrived a few minutes early and was waiting for me when I came out. He was neat and courteous. The ride was smooth and uneventful. I have used this service many times in the past and have never had any issues.
15 September 2026
Reply from GO Airport Shuttle
Thank you for continuing to choose GO for your airport transportation needs, Ed. We appreciate your feedback and continued loyalty!
Great driving skills and fun…
Great driving skills and fun conversation, warm and friendly greeting!
12 September 2026
Reply from GO Airport Shuttle
Thanks Park! That's great to hear!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.