Stephen B

As per usual royal mails pathetic delivery service . I had ordered some prescribed medication which pets drugs online sent on a 24 hour tracked service as this was urgent , this was to be delivered on Wednesday 12th August between 11am -3pm. By 5 pm still no delivery then at 5.54pm tracking then updated delivery between 6.45pm - 7.30 pm for Wednesday 12th August. then at 21.10 pm tracking update unable to deliver .finally medication delivered on Thursday 13th August. Completely incompetent. Why any company would use royal mail is beyond me they are definitely the worst company out there . If I could give zero stars then I would of

I purchased two of their 1056 fans and the Meaco Cool MC 8000CHBTU Air Conditioner total price £600 , the air conditioner was a godsend in the recent hot weather and the fans were better then the cheap ones . my only negative was the Velcro they supplied was useless, it didn’t stick when I used the window kit on my patio doors it just kept coming away , I emailed the company middle of June to say the Velcro was faulty and could they send out a replacement but to this day 18/7/2026 still no reply from them . They are happy to take your money but their customer service and after care is very poor . If it wasn’t for the customers they wouldn’t have a business meaco should remember this . I want to purchase another air conditioner but perhaps I will buy elsewhere as they obviously can’t be bothered to communicate with their customers when an issue occurs.

This is my 4th purchase from this company and they are fantastic, i ordered a new washing machine which was delivered the next day free of charge, confirmation of time was sent the night before, the guys arrived the next day on time and took care of my property while delivering this , they took my old one away job done , very happy and would highly recommend.

Please don’t buy anything from this company it’s all a scam , they pretend to be in the uk but they drop ship from china , the tracking is a complete waste of time . I have emailed them several times asking where is my order is they just reply it’s in transit, you have no way of checking this as the tracking doesn’t change . My one just says in transit for 13 days , luckily I paid through PayPal and have now opened a case for a full refund which PayPal have sorted . The feedback on their website is completely different to all the unhappy people on trustpilot. Do not waste your money or time

Royal Mail are completely useless
I had a present that was supposed to be delivered today for my daughter, tracking showed delivery between 10.25 - 14.25 , 23/06/2026

Just had an email at 10am 23/06/2026 this morning saying my parcel was sent to the wrong depot at Chelmsford, how difficult can it be you have the address and postcode try getting staff that can read . Appalling service

I have passed bettys in York a few times while on holiday and always wanted to try their products. So when I got home ordered a selection of cakes around £50 rascals and fondants. I was so looking forward to these arriving . When they arrived they were packed quite well so we all tried different cakes with our tea . To me they are over priced for what you get and have tasted better cakes in Whitby at other outlets. The fondants were nice but quite small and the rascals were quite dry .
I wouldn’t order again

I have ordered a few times from stones boatyard , I prefer to buy my yeti products from here as they deliver the next day , they are always packaged very well and I always have a lovely hand written note inside, I would highly recommend.

Frasers have some great offers and have always delivered quite quickly, but one of my last orders took forever, the tracking number was sent to me for evri after a week I chased this up with customer service who said they would investigate and get back to me within 48 hours but they never did , then I was told the tracking number was invalid. So I sent them a screenshot of my order number and tracking number . In total since being a customer of Frasers I’ve had to contact customer services 3 times and each time they never have responded. So only giving 3 stars as their service is poor

I have ordered quite a few trees / plants from this company over the last few years and have never been disappointed all have been exceptional quality and great value for money . Today I took delivery of my 1st Dicksonia Antarctica which yet again is exceptional quality and a great delivery service , it was delivered by rob who was happy to take this into my back garden as I had a sprained ankle . I highly recommend the palm tree company and will continue to purchase more from them in the near future. 5 star rating

The guy turned up to do our boiler check this morning but we knew nothing about it, normally we receive a letter to book an appointment luckily we were in . Apart from that the guy was friendly and done what he was supposed to do . Robert Heath need to communicate with customers and not just assume people will be in . .

I’ve purchased many times from bullion by post and always get a great service , fast delivery and exceptional quality. I would highly recommend

I ordered some chutneys and jam with a 15% discount as it was my birthday they arrived very quick and well packaged . I’m looking forward to trying these as I’m sure they will taste lovely , the only negative is that on the website they don’t list the sizes of each jar so you assume from the drop down menu when you choose what you want they are all the same sizes but they are not , might be a good idea to state sizes so people are aware , but still a 5 star review also love my signed simple suppers book .

I wanted to purchase the footprint and carpet for the berghaus air 400 tent , it would have cost approximately £100 but on the day they had an offer on for both for £65 , bargain price

I came across this brand by accident as I was looking at the yeti cool boxes but these were half the price , after some research I bought the 18 ltr which has plenty of room for a couple of nights camping or a beach day out , I’m very impressed as my food and drinks were still nice and cold . Works even better with ice plus the ice blocks . I would highly recommend this brand icey -tek cool boxes

This is the first time I had used in post I scanned the square bar code in my email then a door opened when I went to get my parcel the packaging was all ripped and was sitting just on top of my garment , if this is how you treat customers parcels there is no way I would ever consider using in post to send my parcels. Worst courier service so far

Box was damaged guy rang my ring doorbell and walked off straight away it took me approximately 1 -2 minutes to get to the door , parcel was left on front mat guy was long gone

Poor quality watch, have sent back for a full refund

I ordered various shoe accessories from Loake .
Total of 7 items , they arrived quite quickly but on inspection I noticed the corner of the paper bag had sellotape on it , once opened I noticed there were only 3 items , obviously some one had opened the bag and had removed some items .this was sent by dhl. I phoned customer services at loake and started to explain what had happened, but before I finished the guy said your missing items from your order , I said how did you know that , the guy replied it happens all the time , I suggested they try another carrier or pack there items a lot better . Any way he sent out the replacement items which arrived the next day . So yes I would recommend loake and there products are very good .

Ordered 3 canna Durban bulbs , I had planted these in pots just in case they had any disease, which wouldn’t affect my other cannas , I have also planted other bulbs which I purchased from another nursery which have all came up . The ones from j Parker’s have not done anything, I even took them out from the pots to see if any growth has happened, nothing at all , complete waste of money , I certainly would not purchase again from j Parker’s . Very unhappy customer.

Ordered cube storage with the click and collect from the Bishop’S Stortford store , I received a text within the hour so I went to collect when I arrived the box that was quite heavy was just put by the customer service till , not even on a trolley for me , Tigan the customer advisor took my order number then I went to collect the box but I noticed it was not the colour I ordered , they got white instead of oak , good start . Then instead of tigan getting a member of staff to change the colour for me I was told you may as well get it your self , this is not what I call click and collect service . Basically they couldn’t be bothered, not sure if I will use that service again .