mykeypremium.com Reviews 

This is the second car I had this system in. It went in my 2018 Genesis with no problems and worked fantastically. When I got it for my 2020 Genesis, there was a problem. It did not work. The support team was very responsive. Worked with me until the system worked perfectly. It is a measure of the company when there is a problem and how they respond to it. This company gets an "A" for their efforts and resolutions.

Poor customer service experience. Bought this around 2 months ago, and been having an issue where the Smart Timer doesn't work around 10% of the time... I'll put the car in park, open the door, take the key out of the ignition and the car turns off, it doesn't stay on like it's supposed to. It happens randomly, and support kept telling me I need to record the issue and send it to them, even after telling them multiple times it's random, and trying to record putting the car in park, opening the door, turning the car off and take the key out of the ignition EVERY SINGLE TIME is a huge inconvenience and a waste of time. This was their suggestion for fixing my issue:

"To make things easier and avoid any further delay, you can place a new order for the replacement unit. Once we receive the original/returned product, we will cancel the new order and issue you a full refund for it."

I am not going to place a new order for a replacement unit, I shouldn't have to do that. They will not send out a replacement for me to swap out and to return the defective unit. So, 2 months of emailing them, no resolution, just a waste of my time. On a positive note, the auto start works great, I have no issues with that. It's only with the Smart Timer feature not working 100% of the time.

Exceptional customer service in a tough economy!

I had a wonderful experience with MyKey Premium, largely thanks to a representative named Natalie. Before buying my item, I chatted with customer support to make sure it was the right fit. When it arrived, I had a hard time finding a local installer because I hadn't purchased the unit directly through them, so it sat for over a month.

With the economy being so tight right now and gas prices climbing, I reached out to see if a refund might be possible since I'm on a fixed income. Natalie was incredible—she worked with her team to secure a full refund for me and even followed up to make sure the money went through.

Good customer service can feel hard to find these days, but Natalie proved that great support is still out there. I am so grateful for her kindness and patience. Thank you, Natalie and the MyKey Premium team, for turning a stressful situation into such a positive experience!

Annette G

I recently purchased MyKeyPremium module for my 2024 Kia Forte. This module is one of the best purchase I’ve made. It took me about 15 minutes to install it. It came ready for me to just put it in and it work beautifully. Love it. I give 5 stars to this product and the way the vendor offers this product. Also want to thanks Natalie for her quick response when I was asking questions about the module.

Amazing product, the instructions are well explained. I can’t imagine without it now!

I recently purchased a remote start system for my 2013 Kia Optima from MyKeyPremium, and I couldn’t be happier with the experience. The product works great, and what really impressed me was how much this company stands behind their word and their products.

I did have a few issues along the way, but Natalie was absolutely amazing. She took the time to listen to my concerns, helped me work through every issue, and made sure everything was taken care of. Her customer service was professional, patient, and genuinely helpful.

It’s refreshing to deal with a company that doesn’t disappear after you make a purchase. MyKeyPremium stands behind what they sell, and Natalie definitely went above and beyond to make sure I was taken care of.

If you’re looking for a remote start system, I highly recommend MyKeyPremium. Great product, great company, and excellent customer service—especially Natalie! 👏🏽⭐⭐⭐⭐⭐

I live in Australia and drive a 2021 Kia Cerato GT (Push Button Start) with the new facelift.

I ordered the MyKeyPremium remote start kit and it took 2 weeks to arrive.

The instructions were super clear as I just watched the YouTube video walkthrough. The challenging part was removing the screws inside my car because they're kind of difficult to access.

The MyKey kit is dead easy to install, every connector is unique so it's impossible to plug anything into the wrong connector.

I did have a slight issue where the YouTube video on the store page did not match with the exact model of my Kia, and as a result, I had the DIP switch configuration wrong, causing the remote start feature to not work. My car could still start fine, so the car's general functionality was not affected. After an email to MyKey with some pictures of my setup, I got a super quick reply from Natalie who offered some troubleshooting tips; and after a couple of emails, she realised that my DIP switch settings were wrong. She emailed me a link to the correct YouTube video with the correct DIP switch settings. I adjusted my settings and my car now remotely starts from my key.

The functionality is neat. It's already useful being able to remotely start my car before sitting in the seat. It's also got another nifty feature where, if the car is off and I walk up to it, the doors will auto-unlock (whereas usually I would need to press the button on the door handle to unlock). There's a couple of other small features MyKey offers that I'm still yet to look into.

Otherwise, would highly recommend!

Customer service was extremely helpful and assisted me to install the remote starter with direct and easy to follow instructions. A big plus for me .. they answered all my questions and concerns very promptly. Elated that I contacted them ... and got my issue resolved very quickly

Works great, only hiccup was I had to request setup instructions and there wasn't a video for the install.

Recently bought one for my 2015 Sonata Sport 2.0t. Plug and play and uses original key fob. Car is nice and cool when I get in it now.

First of all, what a great product. My 2018 Genesis G90 came with everything except for remote starting and now, with the MyKey Premium box, it has that too. The price was good, but most importantly it works! The installation video was super-helpful but of course I did something wrong and had to reach out to support... but they set me straight and I got it installed in about an hour. Bonus Feature: the doors lock when I walk away from the car (as my previous car did-- and I had indeed left the G90 unlocked a couple of times because I forgot to push the button to lock it). Now I don't have to worry about that! Of course it's fantastic that MyKey Premium uses the original key fob. All in all this purchase, and the installation, and the support, and that it uses the original key fob, and that it locks the doors when I walk away-- it's all fantastic. Rarely am I so enthusiastic about a product like this. If you want to add remote starting to your car look to MyKey Premium. First-rate all the way. You will be happy.

I installed in 20 mins easy, fast delivery, the best tech support I have ever experienced
I love my key remote starter 😀
Thank you mykeypremium
its very good value and cheap with the promo code

The remote starter was super easy to install and worked perfectly in my 2019 G70 straight out of the box. Fast shipping and great customer support too!

The hardest part of the install was getting all the wires tucked away and I found velcro wraps to be quite useful for that.

MyKey works flawlessly and I highly recommend it! In fact, I'll be buying another one for my brother's 2017 G80 and a third one for my son's 2021 Camry!!

help comes quick when needed. if i had other cars needing this, i would buy more of them!

Great company with great customer support. I had an issue with my unit, and they sent me a replacement right away, and my unit is working perfectly now. Highly recommended remote start unit that is very diy friendly and uses oem keyfob. thank you

It is an unforgettable experience—but only because it is the worst, most overpriced product in history. It is absolute garbage, and I do not recommend it. It is plagued with problems: after starting your car, it triggers the warning lights and won't turn them off; the original radio stops working; and—not to mention—the car starts up whenever it feels like it, even if you haven't sent a command. I have gone out to my car several times only to find it running, while the remote control sat right there in my room. In other words, this device is a piece of junk.

Purchased a starter for a 2024 Kia Soul EX. Before installing I reached out to ask a few questions and responses were extremely quick and thorough. I followed along with the video instructions and had everything hooked up in about 15 min. Some of the connections were tricky to reach but this may vary depending on the make and model of the car. Range is limited to that of your key fob but this works exactly as advertised and is going to give me a great head start on hot/cold days. Love this thing!

⭐⭐⭐⭐⭐

I’m very satisfied with this product! The installation process was very easy to do by myself by following the instruction video provided by the seller. Everything was clear and simple to understand.

The product works smoothly, and the engine starts perfectly without any issues. The quality feels premium, and the performance is excellent.

Also, the price is absolutely worth it for the features and convenience this product provides. Overall, a great product and a good purchase. Highly recommended!

Order Number #15878
Manish Reddy

Excellent product and very easy to install. I installed it on my Kia Sorento and it worked perfectly from the first time with no issues at all. The remote start feature is very convenient and works great using the original key fob.

Special thanks to Natalie from the support team for the fast replies and helpful guidance during installation. Great customer service!