JU

Justin

United States

Reviews

Review of CARiD.com


Rated 5 out of 5 stars

The customer service

The customer service. I usually stay away from online chat customer support options because most of the time they don't know what I'm talking about. This was not the case here. I was unsure of the proper terminology of whether my truck was a crew cab or double cab so with a breif and honestly bad description the customer service agent was able to confirm it was a crew cab and get me to the correct product. i almost bought the wrong thing but thanks to her i got the right part coming and none of the worries of did I do it right. 5 stars would give 10 if i could. will be doing more business with yall from now on foir sure

October 13, 2026

Reply from CARiD.com

Dear Justin,

We are happy to hear that our online support team was able to assist you. Navigating vehicle specifications can certainly be confusing, and we are glad that our team member understood your needs and helped you select the exact part required.

Thank you very much for taking the time to share your positive experience and for leaving such a generous rating. We appreciate your business and look forward to serving you again in the future.

Sincerely,
Consumer Relations