Your prices are way higher than other…
Your prices are way higher than other places for the same items, shipping costs are also a lot higher than other places cancelation fees and charging for shipping when it was cancelled within an hour is ridiculous. I get it’s supposed to be 30 min but that’s still bs. I will never shop here again and going to close my account if possible and leave a horrible review on google stating your exaggerated prices.
Reply from CARiD.com
Dear Erik,
We’re sorry to hear about your frustration with your experience.
While we strive to keep our prices competitive, item prices may vary between retailers. Shipping costs depend on factors such as item size, weight, delivery distance, and carrier rates.
Regarding your cancellation concern, we'd like to clarify that CARiD does not charge cancellation fees. However, according to our records, the item had already shipped before your cancellation request was processed, which is why the order could not be stopped in time. You can expect to receive the return documentation by email within 2-3 business days.
We’re working to improve our processes and appreciate every customer who considers shopping with us.
Sincerely,
Consumer Relations