Wix sold me a year of email for a domain with one month left
I decommissioned my Wix site but paid specifically to keep my business email. In March Wix charged me for a full year of Google Workspace email. The domain it depended on expired a month later. I'd chosen not to renew it, but at no point did Wix tell me the email would stop working without the domain. Since April the mailbox hasn't been able to send or receive, and I've likely missed client emails. Wix's position is that business email is non-refundable. The product works, but the billing doesn't check whether what you're paying for can actually function. Check every subscription carefully.
Reply from wix.com
Hi Clifton,
Thank you for taking the time to write a review. We are sorry to hear about your experience with the domain and business email services. We have reached out to you directly via Trustpilot to gather more information so we can look into this further. Please check your spam/junk folder in case it has been routed there.
We look forward to hearing from you.
Best,
Melissa