Pissed off customer

The staff at both locations of pick up and drop off were friendly and very helpful. I did the appointment online thru Priceline and the whole process went seamless. Will use them again.

This company uses Deceptive Trade Practices in there pricing hiding behind "estimated cost" in their contract statement. Stated the driver had a mechanical failure so in order to ship my vehicles it would now be double the price than originally stated on the contract. When trying to cancel they initially refused a refund stated the deposit I paid was the now termination fee. Their contract stated the termination fee was only $200. We finally came to an agreement per their contract statement and settled that after much back and forth.
Companies should not be allowed to double a price and try and strong hold you to that when they do not follow thru with time frame set, cost, and not hold to their contract because what's the point in a contract? They should just say give us money.
Plus side is their customer service, even though the company is faulty, are very friendly.