DO NOT & i MEAN DO NOT book with them i…
DO NOT & i MEAN DO NOT book with them i was told 1300 to ship from cali to florida even sign the contract 5 mins later they said they cannot do 1300 and said only 1700 i said i CANNOT do that and still charged my credit card for the deposit! after i asked for a refund many times because we never agreed on a price and charged me and i never even got the service they never picked up my car or anything but charged me $312! then as i ask for refund he says no i cannot give you a refund i ask to speak to management (Richard) and he said if they do not find anyone for me by the next day i will get a refund never got my refund update! so i dispute with my bank ! never again the man even asked if i had mental issues because i wanted a refund do not book with them!!
Reply from Safeeds Transport Inc
Hi Lanna,
We’re sorry to hear about your experience and understand why you’re frustrated, especially regarding the quoted price and the $312 deposit.
We take concerns about pricing, communication, and refunds seriously. We would like the opportunity to review your order and the communication surrounding the booking so we can better understand what happened and address the situation appropriately.
Please contact our support team at support@safeedsautotransport.com with your booking information. Our team will review the matter and work with you toward a resolution.
Thank you for bringing this to our attention.
Best regards,
Safeeds Transport Inc.