Jon B.

Very solid and informative ground school ... did my instrument ground here. Especially liked the practice exams, which were more focused and well-built than most. Some minor quibbles about a bit of overlooked material, but that's true with pretty much all ground-school programs.

Feather was not only very helpful in setting up expat insurance, but also wonderfully responsive when I realized I'd set up duplicate policies. They quickly diagnosed the duplication, and refunded me for the extra policy. Very helpful and determined to do things the right way!

The watches are absolutely lovely — a treat to buy. The means of buying (waiting on a drop, generally a 45 day wait for QA, complicated shipping issues to the US, for a big extra tariff surcharge) are less of a treat. I understand the business cases for these things, but the net result is a less-than-great customer service experience. Which is a bummer bc the watches, again, are novel and such a pleasure!

After shipping hundreds of items with Easyship with relatively few issues, my most recent experience affirmed the generally awful reviews here.

Despite paying for premium insurance, and despite packaging my item (a poster) in standard packaging, including bubble wrap and other protective material, Easyship denied my claim, insisting that my item was "fragile" and required extra cushioning on all sides and a reinforced tube. This neither reflected the status of previous claims made with shippers for identical items, nor their own prior behavior.

It would appear their current stance has gravitated to a United Healthcare "deny first" approach.

This on top of offering substandard couriers and few international shipping options that can provide customs clearance.

Have learned my lesson. Buh-bye folks.

Super efficient, well-priced global xfer service — the international banking and debit functions are especially useful.