VIOFO Reviews 

I wrote to viofo to relocate the temperature digits in their Dashcam app which I use with viofo bp100 battery, and they really cared and made a revised copy to relocate the temperature 2 digits inside the circle even when I enlarge fonts, iam really impressed and admire what they did to me, really appreciate well done viofo, and their rep Ms. Annie and the enitier development team did a meaningful service to a senior citizen with version issues.

The app is horrible. The camera overheats if kept plugged in order to keep monitoring while parked. It’s not easy to operate and if you want properly installed without seeing all the wires hanging all over you car, you need to hire a professional. It cost around $200 to have it professionally installed and connected directly to your fuse box. It’s extremely hard to connect the camera to your phone. I DO NOT RECOMMEND.

Sh!t3….. when I needed it the most it let me down!!!!!!!

I went to get the footage off my phone, nothing, the app was asking me to set it up. WTAF I had set it up, 3 or 4 months ago when I bought it.

Nope, something happened in the meantime and I needed to set it up again. No warning, nothing, so I thought ok, I’ll set it up again, pushed the little WiFi button, connected my iPhone and went back to the app. Nope, can’t connect to the WiFi even tho my iPhone still has it as connected.

I’m in my work carpark battling with this piece of absolute trash, in the end I gave up.

Brought it into the workshop, and beat the absolute granny out of it with a lump hammer!!!!!!!!!!!!!!!

Never again will I even spit on a voifo dash cam!

I had a Nextbase for over a decade, never let me down. I gave it to my wife as it’s still working now.

If it wasn’t for the fact I’m buying a Tesla model 3, I’d have a Nextbase Dashcam in a heartbeat!!!!!!!!

I’m absolutely furious with vois!ite

My dashcam was randomly freezing up, but after a little little help, my camera is now working perfectly fine again.

Paying more than 200.00 this should come with the hardwire and the lens. I did not recieve the mounting clips. There are so many cords! I haven't had the opportunity to set it up. No details for the set up. Went to you tube to locate an installation process. I understand this is going to be a 5 star camera.

Very nice experience with VIOFO battery SP100. I’m thinking to buy EP100.

Horrible camera system and the company is even worse. Do not trust them. You have 14 or 90 days to return depending on what you read. You have to pay postage back to China unless you request a USA address to ship back but either you have to pay postage back. Buyer beware. 250 down the toilet for me I refuse to deal with the scammers anymore. Buyers beware. Do not purchase through Viofo . I did and now I deeply regret it. My installer suggested it would not stay with adhesive system when hot outside. I tried to return it and it was less than a week after receiving it. First thing Viofo emailed me after receiving pictures was that it had been installed because they saw the adhesive on the camera. Really? Then they informed me I had to pay return shipping. Awful experience.

I products they make are amazing. My dismal rating is how the company decides to release new hardware. When I purchased the Viofo A329 on April 23, 2025, then the A329s was officially released on May 19, 2025. After that there was a pretty rapid release of all the different lenses for the A329, however I was unable to make any mods on my A329 to updgrade it to the newer ones. Having so many changes to a model might sound like a great idea and it is, but only if you release all the newer models at once and let your customers decide on what version they wanted. I know I am not the only one that got slapped in the face by Viofo. Again they make a great product but I will be a bit hesitant to buy again not sure if another upgrade is coming out.

I had an issue with my VIFO 4K dashcam after almost 2 years. I worked with Cassie Jiang directly through the entire process, we thoroughly worked through the processes checking out the device, I even purchased a new Viofo SD card to eliminate this possible issue. Cassie was very responsive and helpful throughout the entire process. Once all the possible issues was eliminated I returned the old on in for another within a couple weeks. I was very please that they took the time to verify the equipment and ask the necessary questions and provided results rapidly. I would highly recommend their products, the quality of their dash cams are the best.

I stumbled upon VIOFO while hunting for a new action camera, and let me tell you-it was a total letdown. The website was slow, the product descriptions were vague, and the checkout process was a nightmare. I waited forever for my order, and when it finally arrived, the camera was damaged. Terrible service, terrible experience. I’ll never shop here again.

Viofo support answered my question promptly and courteously.

I honestly regret buying the VIOFO A329S.

For a camera in this price range, the parking mode is extremely disappointing. Low Power Impact Detection can trigger just from closing a door, yet a light impact to the rear of the vehicle may not trigger it at all. And even when it does detect an impact, the camera wakes up after the event, so it may completely miss the actual hit.

The other parking modes use significantly more power, and the “solution” seems to be buying an additional expensive battery pack. After already paying a premium price for the camera and professional hardwire installation, that is ridiculous.

What bothers me most is that these parking mode issues have been discussed for months and firmware updates still haven’t made the system reliable. I bought the A329S expecting a premium dash cam with dependable parking protection. Instead, parking mode feels unfinished and unreliable.

The driving footage is decent, but definitely not good enough to make me overlook all of this. If parking protection is important to you, I would seriously think twice before spending this much money on an A329S.

I can't review the Viofo product yet as I haven't received it (it's in transit), but the support I've received from Nancy has been excellent.

I only wish responses were a little faster, but I realize its a Chinese company, and there is a 12 hour time difference.

Its comforting to do business that provides great customer service, before the sale.

I will post an updated review once everything is installed.

I got myself the Viofo A319m dash-cam and decided to have it hard wired in my car. flawless process. Perfect piece of equipment, superior quality. Couldn't be happier. Don't think twice, just go for it!

Excellent product and outstanding customer service. During a windshield replacement, the technician accidentally damaged the rear camera cable by attempting to connect it to the wrong port. When I contacted VIOFO customer support and requested a replacement cable, they graciously offered to send one.

I have been using one VIOFO camera for about four years and recently purchased another for my second vehicle. The cameras are reliable, and the customer service experience was exceptional. Highly recommended!

Best support and Best Dashcam ever A329S

Purchased a a129 PLUS DUO in 2022, after 4 years in the Australian sun my main camera body finally gave out, but a few emails later and even outside warranty I was able to get a a replacement camera shipped to my door at the fraction of the cost of a new one through viofo support, never had such an enjoyable experience trying to get a replacement from any other company. they have earned a lifetime customer for sure.

Customer service is very prompt. Jessica was happy to help & guide me patiently regarding all camera issues. Followed up to make sure my issue was resolved & that dash cam was working properly. Great customer service from Jessica as always. Viofo products & support are top notch!

Great pre-sales support! Cassie answered all of my various installation / compatibility questions related to the A229 and A329S dashcam models. Each response was prompt, concise and detailed. I'm a retired aircraft engineer, and very much appreciate the detail that she provided.

Top Service in the aftersale issue fixing. Kind and fast response and the problem was solved emidiatly. SUPER SERVICE!!! and thanks again!