STT Logistics Group Reviews 

339
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and dispatchers for being professional, incredibly helpful, and exceptionally easy to communicate with throughout every single step of the transport process. Reviewers often mention that onboarding, contract handling, and overall load coordination are managed efficiently and completely without unexpected surprises. Though some customers noted that initial bids or minor scheduling details occasionally took a little extra time to finalize, the team's communication remained reassuring. People consistently appreciate the ongoing dedication, prompt responses, and reliable support provided by the brokers when managing shipments and deliveries.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, responsive,... See more

Service

Customers had positive experiences with service, frequently highlighting fast response times and efficient... See more

Customer service

Clients share positive opinions on customer service, highlighting that communication is consistently fast,... See more

User experience

Users describe satisfaction with user experience, highlighting a quick onboarding process and fast... See more

Response time

People report positive experiences with response time, highlighting that the team is consistently fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a wonderful experience with the broker!! If I could give 10 stars I would! Thank you Jeffry for making this experience go as smoothly as possible for us. Communication was amazing, everyone here... See more

Company replied

Rated 5 out of 5 stars

Abby did a great job communicating and coordinating with me for the transport of my car. Although I didn’t receive bids as soon as I thought I would, I consistently received emails that reassured me t... See more

Company replied

Rated 5 out of 5 stars

I hauled my first load with STT Logistics Group this week and they were wonderful to work with. Very organized, communication was fast and clear, expectations well outlined, and this haul went very sm... See more

Company replied

Rated 5 out of 5 stars

Diego Ascencio gave us our very first load as a new carrier, and the experience was excellent. The pickup was handled with precision, and the delivery was just as smooth. Everything was detailed and... See more

Company replied


Company details

  1. Transportation Service

Written by the company

STT Logistics Group is the most trusted provider in heavy hauling, offering our clients a moving experience beyond comparison. We have more than 40 specialists and a wide variety of affiliated shipping companies and trucks that allow us to transport any type of cargo to and from anywhere in the world. You call, we haul, that's all!


Contact info

4.8

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(339)

223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Calvin at STT Logistics. He was professional, communicative, and easy to work with throughout the entire process. Everything went smoothly, and I appreciate the excellent communication and business relationship. I would definitely work with Calvin and STT Logistics again in the future and highly recommend them to other carriers!

October 9, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Great partnerships aren’t just built on business they’re built on trust, communication, and people who deliver on their word! 🤝 Thank you for recognizing Calvin and STT Logistics. Here’s to many more smooth loads and successful miles together!

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Rated 5 out of 5 stars

We recommend working with STT

We recommend working with STT. Especially with Calvin and Candi. Very friendly and are in constant communication to make the work easier.

October 9, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the recommendation! Calvin and Candi make a great team, and we’re happy their constant communication made the process easier for you. We’ll pass your kind words along to both of them. We look forward to working with you again.

Rated 5 out of 5 stars

Edwin was absolutely amazing great…

Erwin was absolutely amazing great communication and followed up to make sure communication was never lost. All around great company.

October 7, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for recognizing Erwin! Staying in touch and following up so nothing slips through the cracks is a big part of how he works, and we’re glad it made your experience easier. We’ll pass this along to him, and we hope to work with you again soon.

Rated 5 out of 5 stars

Freight as described

Freight as described

October 2, 2026
Unprompted review
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Reply from STT Logistics Group

Thank you for the feedback! We’re glad everything was as described and appreciate your business. We look forward to working with you again!

Rated 5 out of 5 stars

Thanks STT for the awesome experience

Thanks STT for the awesome experience, had a great paying load for the market conditions right now. Hope to work with them again

October 1, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the shout-out! We know the market has been tough on carriers lately, so we're glad this load was worth your while. It was great working with you, and we hope to have more loads for you soon.

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Rated 5 out of 5 stars

Wasn’t there when Frank arrived

Wasn’t there when Frank arrived. He waited for me to get back and didn’t have any issues.

September 29, 2026
Unprompted review
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Reply from STT Logistics Group

Thank you for sharing your experience! We’re glad Frank was able to wait and that everything worked out smoothly without any issues. We truly appreciate your communication and cooperation throughout the process. We look forward to working with you again!

Rated 5 out of 5 stars

Gabriela Salazar and her team

Gabriela Salazar and her team, were super professional, responses were fast and accurate and very knowledgeable about the freight world.. 10 out of 10 on every aspect.

September 30, 2026
Unprompted review
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Reply from STT Logistics Group

10 out of 10? We’ll happily take that! Thank you for recognizing Gabriela and our team for their professionalism, fast communication, and knowledge of the freight industry. We truly appreciate your trust and the opportunity to work together. Here’s to many more successful loads ahead!

Rated 5 out of 5 stars

We hauled few load with STT LOGISTICS…

We hauled few load with STT LOGISTICS is great Logistics company they answer fast, never have to wait for the payment always on time
I recommend work with them

September 28, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you so much for your kind words and recommendation! We truly appreciate the opportunity to work with you on multiple loads. Providing fast communication, reliable service, and on-time payments is what we strive for every day. We value our partnership and look forward to hauling many more loads together in the future!

Rated 5 out of 5 stars

Great communication and on time

September 25, 2026
Unprompted review
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Reply from STT Logistics Group

Thank you! On-time delivery and clear updates along the way are what we aim for on every shipment, so we're glad you got both. We appreciate the review and hope to move your next load too.

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Rated 5 out of 5 stars

Everyone was very professional

Everyone was very professional! Daniel made the process seamless!!

September 10, 2026
Unprompted review
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Reply from STT Logistics Group

Thank you for the great review! We’re so glad to hear that Daniel made everything feel seamless and that our team provided the professional service you deserve. We truly appreciate your trust in STT Logistics Group and hope to work with you again on your next move!

Rated 5 out of 5 stars

Excelent communication!

July 15, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thanks so much! Keeping our customers in the loop is something we care a lot about, so it's great to hear it showed. We appreciate you taking the time to leave a review and look forward to working with you again.

Rated 5 out of 5 stars

Very good service on their part

Very good service on their part, complete transparency, and great communication. Thank you for giving us the opportunity, and we hope to continue working together.

September 3, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We truly enjoyed working with you as well! Clear communication and transparency are important to us, so we’re glad that came through during the process. We appreciate the trust and look forward to many more successful moves together!

Rated 5 out of 5 stars

Great company

Great company! Very helpful and knowledgeable people with load details!!

September 17, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We’re happy to know our team was able to make the load details easy to understand and assist throughout the process. Thanks for taking the time to share your experience with us—we truly appreciate it!

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Rated 5 out of 5 stars

Easy staff to work with

Easy staff to work with , Manuel was very communicative, and helpful when needed during the load in transit
Will work with them again

September 18, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We’re glad Manuel could make things easier for you and stay available throughout the load. We appreciate the trust and the smooth collaboration, and we’ll be happy to work with you again on the next one!

Rated 5 out of 5 stars

Great Team of professionals to work with

Had a really pleasant experience working with Marvin. Onboarding was quick and painless and Marvin was quick to respond to any questions or needs during the loading and delivery process. We look forward to future business with the STT team.

September 18, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

It’s always great to hear when a shipment comes together smoothly from beginning to end. We’re happy Marvin could make things easy for you and keep communication clear along the way. We appreciate the opportunity to work with you and look forward to staying connected for future business!

Rated 5 out of 5 stars

It was a great communication that’s…

It was a great communication that’s what us drivers look when we are dealing with brokers

September 18, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We know how important clear and consistent communication is for drivers, so we’re glad our team was able to provide that throughout the process. We appreciate working with you and look forward to the next opportunity!

Rated 5 out of 5 stars

I hauled my first load with STT…

I hauled my first load with STT Logistics Group this week and they were wonderful to work with. Very organized, communication was fast and clear, expectations well outlined, and this haul went very smoothly. I look forward to working with them again in the future!

September 16, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

That's fantastic! We appreciate very much this kind of feedback. It motivates our team. We'll be very happy to work with you again!!

Thank you very much!

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Rated 5 out of 5 stars

Very good communication

Very good communication, the Dispatch very friendly, I had no problem I would work with them again GABRIELA FARFAN, Amalia rivera And : Bryan Granillo Thank you !

June 26, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for trusting our team! We'd love to continue working with you as well.

This review made our day!

Rated 5 out of 5 stars

Great company to work with!

Great company to work with!! No issues !! Honest and Reliable!

September 14, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate your feedback and support! Knowing you had such a positive, hassle-free experience means a lot to our team. Thanks for choosing us!

Rated 4 out of 5 stars

One of the workers had an attitude…

One of the workers had an attitude because we were delayed on paperwork which is never a reason to talk crazy. Other than that Stepanie was amazing and patient. Thanks!

September 15, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

It is wonderful to know that Stephanie took great care of you and showed so much patience. At the same time, we are truly sorry about the attitude you encountered regarding your paperwork—that behavior does not reflect our standards. We appreciate you bringing this to our attention so we can improve, and we hope to deliver a seamless 5-star experience on your next time!

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