Sporty's Pilot Shop Reviews 

4,214
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, reviewers overwhelmingly had a great experience with this company, expressing very high satisfaction across all categories. Customers frequently praise the dependable and efficient delivery service, noting that orders consistently arrive promptly and in perfect condition. Many buyers highlight the exceptional product selection, outstanding educational resources, and an overall smooth, user-friendly shopping process that makes purchasing easy. However, some reviewers were not happy with unexpected shipping charges, high delivery costs, and particularly frustrating transit delays. Consumer feedback also explicitly pointed out that certain online product descriptions frequently lacked sufficient and clear details regarding compatibility and included parts.

What people talk about most

Product

Consumers find product to be positive, highlighting a wide selection of quality aviation items that look... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived on time... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is easy to find... See more

Service

Clients share positive opinions on service, highlighting fast and professional support along with quick... See more

User experience

Users describe positive interactions with user experience, noting that it is very easy to find exactly what... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased the Carhartt Beanie Sock Hat from Sporty’s and couldn’t be happier. The embroidery looks fantastic—clean, sharp, and high-quality. The hat itself feels well-made, just what you’d... See more

Rated 5 out of 5 stars

Received my 1/4 zip today. Arrived on time, which is much appreciated. Tried it on and was instantly impressed with how comfortable it was. Classic high quality from Carrhart. I am also impressed with... See more

Rated 5 out of 5 stars

I love The Sporty’s Pilot shop. I purchase everything online with Sporty’s.com. I personally being at the store but shopping online experience is wonderful. They keep all the products they’re accurate... See more

Rated 5 out of 5 stars

I haven’t ordered from Sporty’s in quite a while. I just purchased a Sentry ADS-B receiver recently and the same ole reliable Sporty’s experience was still there. I will include them in my future purc... See more


Company details

  1. Aircraft Supply Store
  2. also in
  3. Airport
  4. Aviation Training Institute
  5. Bags and Luggage Store
  6. Electronics Store

Written by the company

When Sporty’s was founded over 60 years ago, it was with a "commitment to the customer," a commitment to sell only high-quality products and back it up with unbeatable service. If you're a pilot or hope to become one, we are the one-stop-shop for the best training, flight bags, headsets, books, and airplane supplies.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,214)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 2 out of 5 stars

The checkout process repeatedly…

The checkout process repeatedly indicated that my shipping address was incorrect and displayed an error message stating there was a problem with the transaction. However, my credit card was still charged. This is a frustrating experience and raises concerns about the reliability of the checkout system. The checkout process needs significant improvement to prevent these issues and provide clearer feedback to customers.

October 10, 2026
Advertisement
Rated 2 out of 5 stars

Too many problems, not enough delegation of authority

At my first attempt to place the order the system wouldn't accept my gift card. A call to the "place an order number" allowed me to discover they couldn't fix the problem nor tell me if the number I had was any good. AND they said I had to call customer service AND customer service wasn't open AND when they attempted to place the order for me we discovered that the quoted shipping price on their system was over $10 (ten) dollars more than what I saw on the internet. Customer service - during day time hours - fixed the problem and I finally got what I needed ordered.

October 6, 2026
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look