Poor quality. Roses arrived falling apart. I asked for a refund and they wanted to return 1/2. They fought the refund every step of the way. ZERO STARS. I never left a review when it happened so leavi... See more
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See what reviewers are saying
Rose Forever is fantastic. I've ordered for myself now twice and just recently placed an order for my aunt who is currently going through cancer treatments. When she received her flowers she could sme... See more
Company replied
I can’t even count how many times I’ve purchased from Rose Forever! If you’re looking for a gift for your wife, your mom, a special person in your life—or even something thoughtful to bring when yo... See more
Company replied
⚠️ Please buyer beware at checkout. Don't check the sneaky box for the additional discount and subscription right above pushing pay button! I did, but then deselected it. On email receipt, that mistak... See more
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Company details
Written by the company
Discover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.
Contact info
401 Broadway, 10013, New York, United States
- (888) 568-7673
- HELP@ROSEFOREVER.COM
- roseforever.com
2.7
Poor
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Poor quality
Poor quality. Roses arrived falling apart. I asked for a refund and they wanted to return 1/2. They fought the refund every step of the way. ZERO STARS. I never left a review when it happened so leaving it now. Apparently, I'm not the only one. Companies like this shouldn't stay in business.
September 28, 2025
Unprompted review
Reply from ROSE FOREVER
We’re very sorry to hear about your experience and regret that your roses did not arrive in the condition you expected.
We would appreciate the opportunity to look into your order and review what happened. However, we’re unable to locate your order based on the information provided in this review.
Could you please provide us with your order number and the name used to place the order? Once we have these details, we’ll be happy to review your case and assist you further.
Best,
Rose Forever Team
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Unwanted Subscription
At checkout, the Rose Forever NY did sneak in a subscription that wasn't obvious to me. After three months of my purchase, my wife asked me about a $29 charge that was recurring on my credit card. I had no clue until I went back to their website and read the small print. Yes, I do take some blame, but a responsible and reputable business should not do business this way. I'll not buy anything from them again, and you shouldn't either.
February 2, 2026
Unprompted review
Reply from ROSE FOREVER
Thank you for sharing your feedback. We sincerely apologize for any confusion and frustration regarding the subscription charge.
We understand your concerns and would like to clarify that our subscription option is presented during the checkout process and requires customer selection before enrollment. However, we recognize that your experience did not meet your expectations, and we appreciate your feedback as it helps us improve the clarity of our services.
Please know that we take customer satisfaction seriously. We would be happy to review your account and assist you with your concerns, including confirming the status of your subscription and discussing any available resolution. Kindly reach out to us directly with your order details so we can further assist you.
We appreciate your past support and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Rose Forever NY Customer Support
Not on time as advertised
Not on time as advertised. Paid more for Mother’s Day shipping and it arrived two days late. Not even close. It also did not contain the card that was supposed to be included. I would try another company as I have had better luck with those
May 10, 2026
Unprompted review
Reply from ROSE FOREVER
We sincerely apologize that your order did not arrive on time, especially for such an important occasion as Mother’s Day. We completely understand how disappointing this must have been after paying for expedited holiday shipping. We are also very sorry to hear that the card was missing from the package.
Your feedback is truly appreciated, and we understand your frustration. Please know that we are continuously working to improve both our delivery experience and quality checks to prevent situations like this from happening again. Thank you for giving us the opportunity to serve you, and we genuinely regret that we did not meet your expectations this time.
Best,
Rose Forever Team
Five stars baby❣️ Great product here
Five stars baby❣️ Great product here, smells and looks delicious and I am very happy to receive such love from Rose Forever 😇 Thank you 🙏
May 15, 2026
Unprompted review
Reply from ROSE FOREVER
Thank you so much for your wonderful review! We’re truly delighted to hear that you loved the look and fragrance of your roses. Your kind words mean so much to us, and we’re grateful to have been part of such a special experience for you.
Thank you for your support and for choosing Rose Forever
My husband purchased Roses for Xmas
My husband purchased Roses for Xmas . We are first learning the system signed us up for a 29.99 monthly membership completely with out our knowledge . Four months later 120.00 dollars later we see these charges on our credit card . Customer service is a scam , the website definitely tricks you and they will not refund our money . The roses are in a cheap white card board box . Absolutely not worth 250.00 dollars . DO NOT BUY !! Fighting these charges with our bank
December 23, 2025
Unprompted review
Reply from ROSE FOREVER
We’re truly sorry to hear about your experience and understand how concerning unexpected charges can be. This is certainly not the experience we want for our customers.
We would like to clarify that the Rose+ membership is an optional selection during checkout, which provides discounted pricing and free shipping on the order. That said, we understand how this may have caused confusion.
As part of our effort to resolve your concern, we have already processed refunds for the March and April subscription charges. Please allow a few business days for the refunded amounts to reflect on your account, depending on your bank’s processing time.
If there is anything further you would like us to review or assist you with, please don’t hesitate to reach out to us directly. We are here to help and would be glad to assist further.
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Great customer service
Great customer service. Resent a lost shipment. Greatly appreciated.
Thanks
April 1, 2026
Unprompted review
Reply from ROSE FOREVER
Hi Yenti, thank you so much for your kind words. We truly appreciate you taking the time to share your experience. We're glad we could assist in resolving the issue and ensuring your order reached you successfully. If you ever need anything else, please don’t hesitate to reach out. We're always here to help!
Best,
Rose Forever Team
I ordered in advance for valentine's…
I ordered in advance for valentine's day as part of there promotion to recieve them on valentine's day. They showed up 4 days late. Obviously not happy I reached out the day after valentine's day to cancel my order I hadn't recieved. They refuse to refund and have a different excuse and explanation on every email. Even worse then them no being delivered on time was what I recieved once they were delivered. So embarrassing! They look so cheap and have some sort of chemical perfume smell that can't be tolerated. DO NOT order from this company!
February 14, 2026
Unprompted review
Reply from ROSE FOREVER
We sincerely apologize for the delay with your delivery. While we work closely with our shipping partners, delivery timeframes are unfortunately outside of our direct control once the order has been dispatched.
That said, we completely understand your frustration, especially given the importance of the occasion. As a gesture of goodwill, we will be processing a refund for the shipping delay.
We truly appreciate your understanding and patience, and we remain committed to improving your experience with us.
Best,
Rose Forever Team
White Roses and White Jasmine & Tangerine Beauty
I ordered white roses in a pink velvet circle container and a white jasmine & tangerine candle. They arrived faster than I expected. The roses are beautiful and the candle smells so good.
February 18, 2026
Unprompted review
Reply from ROSE FOREVER
Thank you so much for your kind review, Michelle
We’re delighted to hear that your order arrived ahead of schedule and that you loved both the white roses in the pink velvet box and the jasmine & tangerine candle. It truly means a lot to us that you’re happy with the quality and fragrance.
We appreciate your support and look forward to your next purchase with us.
Best,
Rose Forever Team
Beautiful Bouquet & Superb Service
Beautiful bouquet, roses and flowers, professionally packaged. Bride was so impressed and thankful as they were fresh and smelled heavenly! Will definitely order again! Very professional all around.
August 15, 2025
Unprompted review
Reply from ROSE FOREVER
Thank you so much for your wonderful review! We’re truly delighted to hear that the bouquet arrived beautifully packaged and that the bride loved the roses and flowers. Knowing they were fresh and smelled heavenly makes us very happy.
Your kind words mean a lot to our team, and we truly appreciate your support.
Best,
Rose Forever Team
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These roses are the best gifts for any…
These roses are the best gifts for any occasion! Everyone loves them and think they are so beautiful and classy!
I have roses that are over a year old and they still look fresh and beautiful!
February 16, 2026
Unprompted review
Reply from ROSE FOREVER
Thank you so much for your wonderful review, Minica. We’re truly happy to hear that you love the roses and that they have remained fresh and beautiful even after a year. It means a lot to us to know they continue to be a special gift for different occasions.
We sincerely appreciate your support and kind words. Thank you for choosing us.
Best,
Rose Forever Team
Their service is a difficult to cancel subscription scam
The packaging was cheap looking. Their subscription service is a scam. They make it very difficult to cancel. Magically, if you want to order, you can, but to do anything else, you have to login . They do not send new Forgot Password link as they say so logging into an account becomes impossible. They have nobody return phone calls or e-mails.
March 6, 2026
Unprompted review
Reply from ROSE FOREVER
Thank you for sharing your feedback, NIcholas. We are truly sorry to hear about your experience and the frustration this situation has caused.
Please know that our intention is always to provide a smooth ordering and account experience for our customers, and we sincerely apologize if this was not the case for you. Our subscription service is optional and can be canceled at any time through the account settings or with the assistance of our support team.
We also apologize if you had difficulty accessing your account or did not receive a password reset email. In some cases, these emails may be filtered into spam or junk folders. Additionally, our support team responds to inquiries in the order they are received, and during high-volume periods there may be slight delays.
We would truly appreciate the opportunity to make this right for you. Please reach out to us again with your order details so we can further assist you and resolve this matter as quickly as possible. Your feedback is very important to us, and we are always working to improve our service.
Charging for items you didn't buy
The product is nice, but they keep charging for fees that I have no clue about. They charged me $29, and another for $3 with no explanation or even a receipt of the charges. This is fraudulent practice.
February 25, 2026
Unprompted review
Reply from ROSE FOREVER
Hello Marlene, thank you for bringing this to our attention. We are truly sorry to hear about the confusion regarding the additional charges, and we completely understand how concerning that must feel.
Please allow us to clarify. The $29 charge typically reflects the monthly membership fee that is agreed to at checkout when you place your order. This program provides exclusive discounts such as 10% additional discount, special pricing, and free shipping. The $3 charge is generally associated with a trial or add-on service linked to that membership enrollment. Both charges are outlined during the checkout process before the order is finalized.
That said, we never want any of our customers to feel misled or unsure about a charge. If the membership was added unintentionally, please reach out to us directly with your order details so we can review your account, provide a detailed breakdown of the charges, and assist you accordingly — including canceling the membership to prevent any future billing.
We take concerns like this very seriously, and fraudulent practices are absolutely not something we engage in. Our goal is always to be transparent and provide value to our customers. We appreciate the opportunity to clarify and resolve this for you.
This company is really the greatest my…
This company is really the greatest my husband order me some flowers for Valentines Day and I never received them so I reach out to the company and they rush over my flowers with no difficulty or problems like those other companies who give you so much headaches they’re willing to make there customers very happy and the flowers are so beautiful and I will differently order from them again. Thank You
February 23, 2026
Unprompted review
Reply from ROSE FOREVER
Thank you so much for your kind and thoughtful review, Nikki. We truly appreciate you taking the time to share your experience with us.
We are very sorry that your original delivery did not reach you as expected, but we’re grateful for the opportunity to make things right. Knowing that you received your flowers and that they brought you joy means everything to our team.
Your kind words about our service and the beauty of the flowers truly motivate us to continue doing our best every day. We are so happy to hear that you would choose to order from us again.
Thank you once again for your trust and support. It genuinely means a great deal to us. 🌹
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Fast delivery and great product
Fast delivery and great product. I made the purchase as a gift and it was well received with glee. This is product is uniquely creative 💯👍🏾👍🏾
February 14, 2026
Unprompted review
Reply from ROSE FOREVER
Thank you so much for your wonderful feedback, Charles!
We’re truly delighted to hear that your gift was delivered quickly and received with such joy. It means a lot to us to know that the product made a great impression and brought happiness.
Best,
Rose Forever Team
Don't buy roses from this company
Package was not delivered within 5 business days as advertised, so I had to order some more permanent roses on Amazon that were better and for less so my wife would have flowers on Valentines day. Once their's arrived three days late they would not send a return label to refund my money. Next time you want to buy these type of roses go to Amazon or Costco to save money and get it same day or next day.
February 14, 2026
Unprompted review
Reply from ROSE FOREVER
Hello Demaris, we sincerely apologize for the frustration and disappointment this experience has caused you, especially given how important Valentine’s Day is. We truly understand how meaningful it was for your wife to receive her flowers on time.
Upon reviewing your order, we see that the free standard shipping option was selected at checkout. This shipping method typically takes 3–5 business days for delivery and may take up to 7 business days depending on the destination and courier handling times.
For Valentine’s Day, we also offer multiple shipping options, including free standard shipping and expedited shipping, which is specifically designed for faster delivery during peak periods. Delivery timelines can vary based on the option selected.
That said, we completely understand how disappointing delays can be, especially during special occasions. We truly regret that your order did not arrive within your expected timeframe and that this led you to seek an alternative.
If you would be open to it, we would appreciate the opportunity to review your order further and see how we can assist. Please feel free to contact our support team directly with your order number so we can personally look into this matter.
We value your feedback and remain committed to improving our service and communication moving forward.
Best,
Rose Forever Team
What a waste
What a waste , i should have stuck with "Million Roses" ..nope, lesson learned. You get what you pay for.. paid for 3 day delivery to arrive 2/13, arrived 2/17, after hours at my Wife's office, noting "Sender Not Found" ..DUH at 7:30 in the evening? Smh, another flailing NYC business. UPDATE: Response to below , I have sent several emails , with my order number and tracking information.... "Crickets" 6 days and counting. Maybe you should check your emails before making "Canned Response" smh.
February 12, 2026
Unprompted review
Reply from ROSE FOREVER
Hello Mr. Happy G. Luck. We are truly sorry to hear that your order did not arrive on the expected date and for the frustration this has caused you. We completely understand how disappointing this must have been, especially when the delivery was meant for such a special occasion.
The “Sender Not Found” update and the after-hours delivery attempt are certainly not the experience we want for our customers. We sincerely apologize for the inconvenience and the added stress this situation created.
We would truly appreciate the opportunity to review your order in detail and make this right. Kindly send us your order number so we can investigate what happened and discuss appropriate compensation for the inconvenience you experienced.
Your feedback is important to us, and we are committed to resolving this matter properly.
I rarely ever leave negative reviews
I rarely ever leave negative reviews, but I feel compelled to share my experience so that other customers are fully aware of how this company operates.
I feel obligated to warn others. I ordered well before Valentine’s Day, and the company told me my delivery would arrive on Valentine’s Day itself. But after Valentine’s Day passed, and only after multiple attempts to contact them, I was finally informed it wouldn’t be delivered for almost two weeks later—far too late for the occasion.
What’s worse is the complete lack of communication. I have called and emailed over five times trying to get clarity, updates, or a refund, and they have completely ignored every attempt. No responses. No accountability. No resolution.
As of today, I still have not even received my order.
When a company fails to deliver what they promised on a date as important as Valentine’s Day, fails to communicate, and ignores repeated attempts by a paying customer to resolve the issue, it shows a complete disregard for customers.
I still have not received my order, nor have I received a response to my refund request.
This was one of the worst customer experiences I’ve had. Until they resolve this, I cannot recommend this company to anyone. Think twice before ordering here if you expect reliability and communication. Customers deserve much better.
February 6, 2026
Unprompted review
Reply from ROSE FOREVER
We are truly sorry to read about your experience and sincerely apologize for the frustration and disappointment this situation has caused, especially given the importance of Valentine’s Day.
After carefully reviewing your order, we can confirm that the shipping method selected at checkout was our free standard shipping option. This service typically takes approximately 3–5 business days for delivery, and in some cases up to 7 business days depending on the destination and courier operations.
We understand how important delivery timing is for special occasions. For customers who require guaranteed holiday delivery, we do offer upgraded shipping options such as Valentine’s Day shipping or priority shipping at checkout.
At this time, the tracking indicates that your package is scheduled for delivery on Friday, February 20th. We recognize that this is later than you had hoped, and we sincerely regret the disappointment this has caused.
Please know that we take feedback seriously and are continuously working to improve both our communication and service experience. We would still welcome the opportunity to assist you further and resolve this matter directly.
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My order number is 141192 I never even…
My order number is 141192 I never even received the item and it says delivered this is absolutely nuts never again will I even think of ordering again wouldn’t recommend to any one I need a refund for my order immediately I waited for my item for valtines day
And valtines day came and went without gifts
I need help asap
February 14, 2026
Unprompted review
Reply from ROSE FOREVER
Hello Frankie, w are truly sorry to hear about your experience and understand how upsetting this must have been, especially with it being intended for Valentine’s Day.
After reviewing Order #141192, the tracking information shows that the package was marked as delivered on February 14, 2026 at 1:24 PM in Menifee, CA 92585. The carrier’s confirmation indicates it was delivered to the front door or porch.
We completely understand how concerning it is to see a delivery confirmation when you have not received the item. In some cases, packages may be left in a discreet location for security reasons, received by another household member, or mistakenly delivered to a nearby address.
Please contact us directly with your order details so we can properly assist you. We would be more than happy to open a carrier investigation and work toward a resolution as quickly as possible.
Again, we sincerely apologize for the frustration this has caused and appreciate the opportunity to help make this right.
False advertising! Don't rely on a gift being delivered on time
Not recommended! First, I ordered roses for my granddaughters Valentine gifts as RF falsely advertised orders would arrive on or before that date.
Took days to get tracking just to find out they hadn't even left NJ.
In addition, they sneak a $2.95 "subscription" service that they will hook your cc for a monthly cost of $29. I did not agree nor sign up for said subscription. I sent and email and called their phone number and have yet to receive a reply. I am a person who does file complaints with AG state offices and this company will certainly get one.
Don't put yourself, your cc info or plan on a gift being delivered on time as they do not deliver on any front!
February 14, 2026
Unprompted review
Reply from ROSE FOREVER
Hello, We sincerely apologize for any inconvenience caused, and we deeply regret to inform you that, despite our best efforts, your package did not arrive on Valentine's Day.
To properly review what happened and assist you right away, may we please ask for your order number? Once we have that information, we will immediately investigate the shipment status and the subscription concern to provide you with a clear resolution.
Again, we truly regret the inconvenience and appreciate the opportunity to look into this for you.
Placed my order a week before…
Placed my order a week before Valentine’s Day and payed for the guaranteed Valentine’s shipping just to be notified 48 hours before the holiday that they sold out of my flowers and I should choose an alternative. When I asked about the alternative I was told there was no alternative and I would not be getting my delivery at all. Now I’m stuck looking for last minute flowers on 24 hours notice. The worst service imaginable.
Hello Alvin,
Rose Order#140417
I’m adding the email from rose forever below to note the order was NOT delivered. Bad service and I’m shocked I expected more from a company that can’t even get their orders straight. Please remove your erroneous response.
I apologize for the confusion. At the moment, all of our 36-count roses are sold out, which is why you are not seeing them available on the website.
Because we cannot guarantee delivery by tomorrow, February 14th, we can offer you a full refund at this time.
Please let us know if you would like to proceed with the cancellation and refund, or if there is anything else we can assist you with.
Joanna
Customer Coordinator
Rose Forever New York
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roseforever.com
February 12, 2026
Unprompted review
Reply from ROSE FOREVER
Hello Alvin, we sincerely apologize for the frustration and inconvenience this situation has caused you. We completely understand how stressful it must have felt to believe your Valentine’s order would not arrive as expected.
However, after carefully reviewing our records under your Alvin Morales, it shows that your order was shipped out in a timely manner and was successfully delivered on Monday, 2/9/26 at 11:04 AM.
If you are referring to a different order, we would truly appreciate it if you could provide the correct order number so we can investigate further. You may also reach out to us directly at help@roseforever.com
, and we will gladly review the details and assist you right away.
We understand how important timely delivery is, especially for occasions like Valentine’s Day, and we remain here to ensure everything is properly clarified for you.
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