Prioritymeds Reviews 

467
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 395 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable pricing and mention that the ordering process is simple and efficient for getting started. Many people also note that the medication works well, helps them reach their personal health goals, and usually arrives quickly. However, some customers also noted significant issues with customer service, long response times, and general unresponsiveness. Several reviewers reported that packages arrived warm, raising concerns about product safety and temperature control during shipping. Some people also mentioned unexpected price increases and persistent difficulties trying to cancel subscriptions or reach medical staff.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service, noting that while some consumers experience... See more

Product

Consumers find product to be a mixed experience, as while some reviewers report timely deliveries and... See more

Price

Clients share ambiguous opinions on price, as some consumers highlight affordable and competitive pricing... See more

Response time

Customers had ambiguous experiences with response time, as many reviewers reported waiting weeks for replies,... See more

Customer communications

Reviewers highlight negative aspects of customer communications, reporting deep frustration with unanswered... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have received my medication on time, but have questioned its authenticity. I have noticed it comes in different vials, some have Vitamin B added and others have not. Customer support is mostly non... See more

Company replied

Rated 3 out of 5 stars

The only complaint that I have is that I have to follow up with my 3 month renewal for my pre-paid prescription. I switched to this company since they were cheaper from the last company, but the last... See more

Company replied

Rated 3 out of 5 stars

I attempted to talk to someone without success. I wanted the $145/month price advertised on Instagram. No response from the company after multiple attempts.

Company replied

Rated 3 out of 5 stars

So far I’m pretty happy with this company. Easy experience, good price, meds arrived quickly with simple but thorough instructions, but was unhappy that the meds arrived warm; the ice packs didn't see... See more


Company details

  1. Pharmacy
  2. also in
  3. Fitness and Nutrition Service
  4. Online Pharmacy
  5. Weight Loss Service

Written by the company

PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.


Contact info

3.2

Average

TrustScore 3 out of 5

467 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(467)

385 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not work

Product did not work and it actually made me start losing my hair. They were terrible to work with and terrible to get a refund from

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

I tried to cancel my order within two…

I tried to cancel my order within two hours of placing it and could never reach a human and could never get any response from anyone other than automated emails telling me that my order was being packaged and then my order was being shipped, etc… after months of fighting with them they finally agreed to give me a $312 refund out a balance of $1100 even though I have not used the product and cannot use it! Scam artist is what they are!

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

These guys are straight up crooks

These guys are straight up crooks. They pre-send you more meds then you ask for, and then when you cancel, you get charged for everything THEY decided to send you. You have been WARNED.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

This company charged me $1100

This company charged me $1100. I cancelled the order before completing the intake. It took me about 3 weeks to speak to someone to cancel my order, and I still have not received my refund. This has been since 3/24/2026, and now nobody will return my messages or phone calls. This company is a scam.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

All went well until I had questions

All went well until I had questions. All I get is AI - I have had a support ticket in for three weeks and still no reply. If I call, they say you already have a support ticket open and someone will be with you shortly. I have emailed and called - no customer support whatsoever. I am now in the process of disputing the charge with my credit card company!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! The intake process was thorough. Meds arrived timely and not hot as some have mentioned. I’m six weeks in and 12 pounds down. Started at 2.5, now on 5.0. Working as indicated and better than I expected. The food noise and cravings are gone!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good service, correct meds.

Good service, gave me more answers to a correct prescription than another site, i had been on 12 mo. So looking forward to a healthy outcome.

May 1, 2026
Unprompted review
Rated 3 out of 5 stars

So far

So far, I’ve only lost 4 lbd in my first month. I have had gastric reflux bad at first now just some nausea and generally a queast stomach. Not sure😕

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

This was a nightmare

This was a nightmare! Poor directions. Absolutely NO communication or guidance. Tried several ways. Almost went to urgent care. After 3 months, still no communication.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Switched to these guys from another…

Switched to these guys from another provider, and it's been seamless for over a year. Meds come on time and I do my 2 week check-ins. All pretty easy. The actual dispensing pharmacy changes, but I've had no delays.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

It has definitely curbed my appetite…

It has definitely curbed my appetite with no nausea and sleep full nights. However, the directions on how to fill the needle injections were not clear. Not being a nurse but a teacher, I did not know you had to tip the bottle to get the full unit injection. So a couple of times my syringe was not full, I did not know and injected anyway. This has caused confusion where I did not have the correct dose for 2 weeks…..should have been made clearer

June 5, 2026
Unprompted review

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