Precious was the person who helped us and she was patient, polite and extremely kind. With people like Precious working with them I do not expect anything besides high reviews for them!
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See what reviewers are saying
Making this service available to consumers is amazing!! With so many energy providers/vendors, it is a task to try to go through each one to find a good fit. Compare power's website is a one stop shop... See more
Our rep was very helpful in providing us with our options. He broke it down so everything was easy to understand and even broke down the pros and cons of switching providers and what plan best suited... See more
Absolutely seamless transition between electrical providers. After deciding to enroll, with my chosen provider I completed the application, received emails from Compare Power describing the next steps... See more
Company details
- Electric Utility Company
- also in
- Energy Equipment and Solutions
- Energy Supplier
- Green Energy Supplier
- Price Comparison Site
Written by the company
ComparePower is the most highly-rated destination for Texans comparing and ordering their best electricity plan. Over 5-million Texans have visited ComparePower.com as their resource for finding Texas Energy Company Plans, Rates, Ratings, and Reviews. Get back to your day, confident you aren't overpaying. Instead of spending hours calling and clicking around, on ComparePower.com you can complete your entire comparison and signup process in ~10 minutes. And, if you need help when making your decision, there are local Texan energy experts who will help you out via chat or by phone. Since 2009, ComparePower has had one single mission: Guide and support all our fellow Texans when choosing the right electricity plan for them. ComparePower has innovative, exclusive tools to help you understand the real cost of every plan we have available. We show total monthly and annual pricing based on your home size, and you can use your past usage history to see what every plan would cost based on your usage patterns across different seasons. After comparing your options and evaluating pricing for multiple competing light companies in one place, you can sign up online or over the phone instantly. A true one-stop shop, backed by real Texans who understand you and the confusing nature of energy shopping. We are here for you and will help you.
Contact info
1920 McKinney Ave 7th floor, 75201, Dallas, United States
- (214) 865-6511
- support+trustpilot@comparepower.com
- comparepower.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Amazing customer service
Precious was the person who helped us and she was patient, polite and extremely kind. With people like Precious working with them I do not expect anything besides high reviews for them!
Great website, but disappointed
The website is user-friendly and there is a ease to comparing electric plans, but this is twice that I have used them to switch electric companies and for whatever reason the service address changes upon placing the order. This is absolutely inconvenient when you think that the service is connected to your address, but come to find out a day or two later that the electric company received a different address. There is a lot of work that has to go into shutting off the service at the wrong address and initiating the service at the correct address.
Appreciative of the time saved
Making this service available to consumers is amazing!! With so many energy providers/vendors, it is a task to try to go through each one to find a good fit. Compare power's website is a one stop shop to not only research and compare vendors but to directly connect with them once you've found a good option for your household. Thank you and Kudos!
Made it very easy to compare and shop…
Made it very easy to compare and shop for great rates. Also the ability to add your usage made it more accurate to my needs. Fast and easy. Found a better price then i was currently paying.
Love the enter actual usage data point
I liked being able to enter my actual usage and compares rates to the plans available and check that way. If all I am shown is a bunch of lowest priced plans, that doesn't mean anything to me.
Excellent Service and very helpful and…
Excellent Service and very helpful and honest on following back up with the customer. Thank you for comparing me with good service that accept me with no deposit up front. 🫶🏽
Wonderful experience with little to no…
Wonderful experience with little to no intervention
The people I talked to knew their job
The people I talked to knew their job. They got me the best rate I could get.
Setup new electricity service for a…
Setup new electricity service for a certain date, got confirmation via email as well, but then another email saying electricity setup was delayed by 5 days!!! Had to call the electricity provider to start the process over again! Frustrating
Very nice in locating the price per kwh…
Very nice in locating the price per kwh I was looking for and a nice updated plan option for my home
Very helpful and efficient tool
Very helpful and efficient tool. Will recommend to others, thank you.
I found ComparePower confusing and…
I found ComparePower confusing and lacking clear, upfront pricing details, which made it hard to trust the plans shown.
I did not place this order
I did not place this order. And I didn't need a new program as I already have one. How did this happen? I was comparing prices.

Reply from Compare Power (Best Energy Plans)
Great experience I been looking away…
Great experience I been looking everywhere for light company could get in because of my credit but they got me right in find me a good light company so thankful🫶🏾
Fast and the cheapest and best plans…
Fast and the cheapest and best plans available to Texas . Thank you
Does not stand by recommendations
Compare Power provided info- on web and over phone- that I used to make a decision on which electric company to choose (4 Change Energy). In making this decision, I was advised to calculate my average 30 day usage to help determine appropriate plans. 4Change Energy did not fulfill my change request as I directed and have confirmation of thru Compare Power's site, causing me to incur fees and overcharges. My first billing cycle is calculated at 19 days at full rate per kh since I did not meet the minimum, that was based upon 30 days of use. I was also told by 4 Change that if I had contacted them by 11/13 I would have had more options. I did not receive the bill or any indication that the power was switched early, against my directives, until I received their bill on 11/26. 4 Change stated that was unfortunate for me. When I contacted Compare Power after learning this, I was told they would help me find another new company but not offer advice or assistance with the last company they referred me to. If you want a company that recommends reputable services and stands with you through the process they complete on your behalf, Compare Power is definitely not the service for you.

Reply from Compare Power (Best Energy Plans)
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