Charter Busline corp Reviews 

20
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The service was excellent from start to finish most of the Driver was excellent could not had ask for a better driver very courteous,polite,reliable etc I would recommend charter bus company any tim... See more

Rated 5 out of 5 stars

We used the charter bus service for our yearly conference round trip from KC to Dallas.The customer service during the bus reservation process was smooth and easy without any issues. The driver was ve... See more

Company replied

Rated 5 out of 5 stars

Our church youth group has been using Charter bus line for three years now and we are very satisfied. They are always punctual, clean, well air conditioned, and answer any questions we may have at any... See more

Company replied

Rated 4 out of 5 stars

Hello. Charter Busline corp was very nice and provided us a very timely service. Our driver did not follow the directions given by the manager of the company in the beginning, but after a few days he... See more

Company replied

Company details

  1. Bus Charter
  2. also in
  3. Bus Tour Agency
  4. Transportation Service
  5. Travel Agency

Written by the company

Charter Bus Line Corp is a trusted provider of charter bus rental services across the United States, delivering safe, reliable, and cost-effective group transportation for all types of travel needs. As a licensed third-party charter bus broker, we work exclusively with fully insured, FMCSA-registered motor coach operators to ensure every trip meets the highest standards of safety, professionalism, and comfort. We offer a diverse fleet of transportation options, including 56-passenger full-size coach buses, minibuses, shuttle buses, and sprinter vans. Our services are ideal for school and university trips, church and nonprofit outings, corporate events, sports team travel, weddings, airport transfers, tours, and long-distance journeys. Each booking includes a professional, experienced driver and access to modern amenities such as air conditioning, reclining seats, luggage storage, onboard WiFi (where available), power outlets, and restroom options on select vehicles. Our mission is to make group travel simple, transparent, and stress-free. From quick and accurate quotes to 24/7 customer support, we manage every detail of the booking process so our clients can travel with confidence. Thousands of travelers rely on Charter Bus Line Corp for our commitment to safety, punctuality, and high-quality service. Reliable service, verified operators, comfortable buses, and a seamless travel experience—Charter Bus Line Corp is here to move your group with confidence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(20)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The service was excellent

The service was excellent from start to finish most of the Driver was excellent could not had ask for a better driver very courteous,polite,reliable etc I would recommend charter bus company any time Sam was also very good in all ways always checking to make sure that everything was going great. Much love to the team.

October 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

Great experience, helpful staff!

October 3, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Awesome, thank you so much for your feedback! I truly appreciate it and look forward to working with you again in the future.

If you know anyone who may need our services, any referrals would be greatly appreciated.

Regards,
Team Charter Busline

Rated 5 out of 5 stars

We had a great experience with charter…

We had a great experience with charter bus line, the bus was clean , new and our driver George was a pleasant guy and a good driver. The bus arrived early which served us well. We came back right on time. Will use the company again for future trips.

September 19, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much for your kind review! We’re glad you had a great experience with our team and George. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Our experience with Charter bus line…

Our experience with Charter bus line corp was truly exceptional. Our church recently utilized their services for a group trip from Richmond Virginia to site and Sound Theaters in Lancaster Pennsylvania and we could not have been more pleased with the level of service we received. Communication was excellent throughout the process and the bus provided for our group was very nice, modern, clean comfortable and very well maintained and the drivers were professional, and accommodating combined these things contributed immensely to an enjoyable travel experience for our congregation. I highly recommend them to church organizations families and others seeking dependable transportation services. We would gladly use their services again.

August 8, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you for your kind words and for trusting Charter Bus Line Corp with your church trip. We are delighted to hear that you had a positive experience. It was our pleasure to serve your congregation, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

We used the charter bus service for our…

We used the charter bus service for our yearly conference round trip from KC to Dallas.The customer service during the bus reservation process was smooth and easy without any issues. The driver was very professional and friendly. We are planning to use the same charter bus for our next year trip. Thank you for your excellent services!!

August 2, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much Girma for your review! We truly appreciate your trust in Charter Bus Line. It was a pleasure assisting with your trip, and we’re glad to hear you had a great experience. We look forward to serving you again in the future!

Advertisement
Rated 5 out of 5 stars

Girls Getaway Trip to Hilton Head Island

I had an excellent experience working with Sam at Charter Busline Corp in coordinating a Girls Trip for 55 passengers from Atlanta to Hilton Head Island, SC. From the very beginning, Sam was professional, knowledgeable, responsive, and genuinely committed to making sure every detail of our transportation needs was handled with care.

Communication was prompt and clear throughout the entire process, and Sam went above and beyond to ensure everything was coordinated smoothly. It's refreshing to work with someone who values customer service and takes pride in delivering a positive experience.

I highly recommend Charter Busline Corp to anyone looking for dependable, professional charter transportation. Thank you, Sam, for your exceptional service and for helping make our trip a success. I look forward to working with you again in the future!

July 25, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Awesome, thank you so much, Torio!

You truly made my day, and I really appreciate your trust in us. It was a pleasure serving your group, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

David is THE BEST!

We run an overnight summer camp and this is our second year in a row working with Charter Busline Corp. David is THE BEST! When we had a mishap with booking on our end, he found us a new bus within a couple of hours and fixed the problem. He goes above and beyond in his customer service. When we had a 13 year old forget his phone on the bus, he immediately contacted the operator to have them search for it and get it back to us. He negotiated prices for us, which as a grassroots nonprofit, was beyond helpful! We definitely plan to work with them in the many years to come! Thank you, David!

June 28, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much for your kind words! It was truly a pleasure working with you and your team. We're grateful for your trust and are glad we could help make everything come together, even with the last-minute changes. We look forward to supporting your summer camp for many years to come. Thank you again for choosing Charter Busline Corp.!
Best Regards,
David

Rated 4 out of 5 stars

Very Nice Company

Hello. Charter Busline corp was very nice and provided us a very timely service. Our driver did not follow the directions given by the manager of the company in the beginning, but after a few days he complied and we had a graceful trip.

March 15, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you for your feedback! We're glad you enjoyed the trip, and we appreciate your patience. We look forward to serving you again!

Rated 5 out of 5 stars

Our church youth group have been using…

Our church youth group has been using Charter bus line for three years now and we are very satisfied. They are always punctual, clean, well air conditioned, and answer any questions we may have at any time. Our youths are very happy with the service and always look forward to their bus rides with their friends every year to their retreat.

June 18, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much Min-hee for your review! We truly appreciate your trust in Charter Bus Line. It was a pleasure assisting with your trip, and we’re glad to hear you had a great experience. We look forward to serving you again in the future!

Advertisement
Rated 4 out of 5 stars

Great Service

Punctual. Friendly. Professional, safe and courteous drivers.

June 14, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much Pamela for your review! We truly appreciate your trust in Charter Bus Line. It was a pleasure assisting with your trip, and we’re glad to hear you had a great experience. We look forward to serving you again in the future!

Rated 5 out of 5 stars

We always have great experiences with Charter Busline

We always have great experiences with Charter Busline. the vehicles are clean and well kept and the drivers are very professional. This trip was no different. Our drive Lewis was attentive and responsive to our needs. Great overall experience once again.

June 2, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much Mike for your 5-star review! We truly appreciate your trust in Charter Bus Line. It was a pleasure assisting with your trip, and we’re glad to hear you had a great experience. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing! They respond quickly!

May 16, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much Evelyn for your 5-star review! We truly appreciate your trust in Charter Bus Line. It was a pleasure assisting with your trip, and we’re glad to hear you had a great experience. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Overall, it’s a good company to deal with

Overall, we had a good experience with this company. We booked two buses, one arrived on time and the other was about 10 minutes late. Customer service and communication ( 3rd party) were excellent, the buses were in good condition, and the pricing was reasonable.
One driver had difficulty communicating in English, and toward the end of the trip he was driving a little fast, which was concerning.
My main concern was the contract process. We only received the 20- page contract after payment was already made, and most of the terms seemed written mainly to protect the company and third parties, not the client. If I had seen the contract beforehand, I probably would not have agreed to it.
Generally speaking, this company was good to deal with overall, and we would work with them again in the future.

May 16, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you for your feedback and for choosing Charter Bus Line. We’re glad to hear you had a positive overall experience with our service, communication, and buses.

We also appreciate you sharing your concerns regarding the driver communication, driving experience, and contract process. Your feedback is valuable, and we will work on improving these areas moving forward.

Thank you again for your trust, and we look forward to working with you again in the future!

Advertisement
Rated 5 out of 5 stars

The driver was professional and…

The driver was professional and courteous to everything we needed. Highly recommend!

April 16, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you Mr. Jeff for your feedback! We’re happy to hear you had a great experience and hope to assist you again soon.
Best regards, David.

Rated 5 out of 5 stars

Nice ride and a safe trip

April 12, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you Mr. Jarmar for your feedback! We’re happy to hear you had a great experience and hope to assist you again soon.
Best regards, David.

Rated 5 out of 5 stars

If your a school looking for a bus…

If your a school looking for a bus company that is accommodating with reasonable rates that’s dependable and reliable, I would highly recommend Charter Busline corp for your next trip. Bus driver was both professional and personable and very helpful with students. Bus was well kept and clean! On time, organized, polite, and clean is all you can ask for, it’s rare you find a company that checks all the boxes ! Book your next school trip !

March 26, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much for your kind review!

We’re glad you had a great experience and that our driver and service met your expectations. We truly appreciate your support and look forward to serving you again!
Thanks, Sam.

Rated 5 out of 5 stars

Great experience

Great experience, very easy to book

February 28, 2026
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you, Olivia — it was truly a pleasure working with you!

As a small thank-you, enjoy $200 off your next group trip. Simply use code GET200 when booking.

We’d also truly appreciate any referrals — your recommendation means a lot to us.

Looking forward to working with you again! 🚍
Thank you
David

Advertisement
Rated 5 out of 5 stars

Flexible and Collaborative Service

Flexible and Collaborative Service

They were very communicative and willing to work around our ever-changing schedule

October 10, 2025
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Thank you so much Robyn for your kind feedback! Looking forward to serve you.

Best regards,
Sam

Rated 5 out of 5 stars

I'm never disappointed with this…

I'm never disappointed with this company. They find THE BEST rates! David is always a joy to work with. I look forward to rebooking with him every year.

June 19, 2025
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Hello Chrissy,

Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are grateful for the opportunity to serve you.

Your support means a lot to us at Charter Bus Line Corp. Reviews like yours help us grow and continue delivering safe, reliable, and comfortable transportation to all our clients.

Thank you so much!
David

Rated 5 out of 5 stars

Great driver!!

Great driver!!

November 22, 2025
Unprompted review
Charter Busline corp logo

Reply from Charter Busline corp

Hello Sydney,

Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are grateful for the opportunity to serve you.

Your support means a lot to us at Charter Bus Line Corp. Reviews like yours help us grow and continue delivering safe, reliable, and comfortable transportation to all our clients.

If you ever need assistance with future travel plans, we’ll be more than happy to help!
Thank you once again for choosing Charter Bus Line Corp.

Warm regards,
Rajat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look