Auxbeam Lighting Reviews 

358
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally bright LED lights, noting that the products feature a sturdy build and greatly improve nighttime visibility on the road. People love the dedicated customer support team, emphasizing that staff members are extremely friendly, efficient, and always ready to assist buyers. Some reviewers were not happy with occasional product hiccups, mentioning that specific components like headlight bulbs or Daytime Running Lights burned out prematurely after installation. Despite these initial hardware failures, consumers note that the support team quickly resolves such problems by efficiently shipping out brand new replacements without trouble.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the items feature solid construction, bright... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting quick response times and... See more

Quality

Users describe positive interactions with quality, noting that products feature solid construction, heavy... See more

Response time

Reviewers highlight positive aspects of response time, expressing great satisfaction with the prompt and... See more

Service

Customers consistently note positive experiences with service, frequently praising the fast responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered these lights about 6 months ago or so. Got them installed about 3 months ago. Last week I noticed that there is water in 3 of them, so I emailed the customer support. They got back to me pre... See more

Rated 5 out of 5 stars

Awesome products and outstanding customer service! I had a pod light/ditch light burn out, and couldn't find a warrenty for them, I let Auxbeam know about the issue, and they said they would sent me a... See more

Rated 5 out of 5 stars

I have custom outfitted a Jeep Wrangler and Overland Camping trailer with several of your lights and the AR800 Switchpod. These include a light bar, 2 amber A Pillar Lights, side lights under the Roo... See more

Rated 5 out of 5 stars

I bought a package deal which included fog lamps, but the fog lamps didn't fit. I contacted customer service via their portal and received an email within hours. I sent a pic of the OEM lamps. They re... See more


Company details

  1. Car Accessories Store
  2. also in
  3. Auto Accessories Wholesaler
  4. Auto Parts Store
  5. Car Equipment Accessories Store

Written by the company

Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.


Contact info

4.9

Excellent

TrustScore 5 out of 5

358 reviews

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No recent history of asking for reviews

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4.9

All reviews

(358)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered these lights about 6 months…

I ordered these lights about 6 months ago or so. Got them installed about 3 months ago. Last week I noticed that there is water in 3 of them, so I emailed the customer support. They got back to me pretty quick and I was able to send them some pictures and they are sending replacement lights. There customer service is top notch and for that I will be using them for everything in the future. I will also recommend them to everyone I know looking for lights.

October 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Top Tier

I have ordered and used many different LED lights and Auxbeam is by far the brightest. Great order process on their website and though I was sent the wrong bulb for my fog lights, they sent the right ones and let me keep the original to resell or give as a gift.

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very quick response by customer support…

Very quick response by customer support and they quickly sent me a new set of lights after one of them started malfunctioning (with video evidence) without any additional charges.
Also great quality lights, 10/10 would recommend.
(Thank you Dorothy!)

October 8, 2026
Unprompted review
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Rated 5 out of 5 stars

I bought a set of pod lights

I bought a set of pod lights, and had a little trouble with them. I talked to costumer service and they were very helpful. They ended up sending me a new pair of pods because it turns out lights weren’t functioning properly. They got a great customer service!

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

I've had a wonderful experience with…

I've had a wonderful experience with Auxbeam, and in particular with the very kind and helpful customer service team member, Dorothy. Installation was indeed "nearly" plug and play, and the results are gratifying. A great company!

September 9, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an issue with a purchase of…LED Headlights and Decoder

I had an issue with a purchase of headlights from Auxbeam on my 2013 Honda Ridgeline and Auxbeam quickly sent me a replacement set of headlights and decoders that solve the problem no more flickering no more dimming and the headlights are absolutely extraordinary. Lights up all the back roads in my neighborhood. They have excellent customer service.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I was extremely satisfied with the responsiveness and the professionalism that Auxbeam delivered. They answered all of my questions and left me feeling like a much appreciated customer!

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE

I recently purchased the F35 series 9005s and although they were easy to install and much better than the original bulbs, I ran into an issue where the fan for heat dissipation on one of the LED bulbs was creating a abnormal loud hum.

After reaching out to customer service (who was very and I mean VERY quick to respond) they walked me through some tips and in the end it turned out to be a defect.

They are now sending me a complementary replacement for the defected LED bulb and I am so happy!

This company’s quality of service is unmatched by any other, and I’m so glad I made my purchase with them. I will very much purchase from them again in the future!

July 29, 2026
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Rated 5 out of 5 stars

INCREDIBLE Customer Service!

In love with Auxbeam!!! Added some 4” VMax Off Road lights (ditch lights) to the truck. After a couple months one of the DRLs stopped being bright. Sent an email to Auxbeam advising of the issue. Received an email the same day saying sorry and asked me to verify my mailing address so they could send me a new set! Received a new set at my door in 4 days!!! You just can’t beat that type of customer service!!! Great product and even better customer service!! Thank you Auxbeam!

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

This company has been fantastic

This company has been fantastic to work with. Was very impressed with how quickly things shipped as well as quality of lights. Had one hang up with a defective switch panel, and Dorothy from customer service cleared it up in a day and a whole new switch system is on its way free of charge. This is the way customer service should be. I will be an AUXBEAM customer for years to come!

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Website was very detailed to insure…

Website was very detailed to insure correct fitment for my vehicle. Quality and well made . Customer service was great quick response and more than helpful. I would 100 percent buy from this company again .

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Outstanding Products and customer service

Ordered the gx Bi-color bulbs for my truck both high and low beams love dual function and brightens of the bulbs after 22months my passenger low beam quit functioning contacted customer service and within a couple emails and with in a week they had replacement bulbs in my mail box! Not my fist product from Auxbeam. I have put headlights in all my vehicles and have also have purchased a 32 and 22 in light bar from them have been pleased with all the products. Customer service was excellent and fast ⭐️⭐️⭐️⭐️⭐️ would definitely recommend!

July 3, 2026
Unprompted review

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