The products I have had the opportunity to try have shown fantastic results. Even after needing to go to smaller size 'underpants' the customer service was above nice and understanding. When my produc... See more
Company replied
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Review summary
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I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand.... See more
Company replied
Anytime I talk to anyone on the phone, Everyone is always so super nice. I have never had a bad experience with Aeroflow. We are having problems trying to find a correct size right now and they are... See more
This opportunity is so great for people an families in my situation we just order what's needed and they will deliver your order right to your front door you also can have the same shipment for months... See more
Company replied
Company details
Written by the company
Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ons (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free. • Why Customers Choose Aeroflow Urology: Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way. • Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.
Contact info
65 Beale Road, 28704, Arden, United States
- 844-276-5588
- aeroflowurology.com
4.8
Excellent
697 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aeroflow Urology products give me…
Aeroflow Urology products give me freedom, comfort, independence peace of mind,and confidence to do anything I put my mind to. Thank you so much for caring.
September 23, 2026
Unprompted review
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I have been with you 2 or more yrs
I have been with you 2 or more yrs. Thesales people are informative and polite. When I do it right my supplies are on time and when I need anything they try to help me. They are polite and curious. Thanks for your dedication. I messes up my Medical insurance but am looking forward to your delivery in Oct. Thanks
September 12, 2026
Unprompted review
Reliable, dependable
Reliable,dependable, and on time. Can't find many like that around these days.
June 10, 2026
Unprompted review
They are always informative when you…
They are always informative when you should order and delivery always on time or before time easy to order the product is good quality thank you aeroflow urology!!!
August 3, 2026
Unprompted review
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Always on time
July 24, 2026
Unprompted review
Great because things cost so much.
Great because things cost so much.. that without help..I would have to go without
August 3, 2026
Unprompted review
Well for going on 5 days I've been…
Well for going on 5 days I've been waiting on someone to give me a call back every time I call customer service they promise that someone will call me back by the end of the day or within 48 hours no one never returns your phone call and I don't trying to do is go down the size of my son pull us because he had got very sick and lost some weight but yet I seem to can't get no help
May 1, 2026
Unprompted review
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My stuff is always on time and the team…
My stuff is always on time and the team stay in contact with me if something is on back order.
March 7, 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for choosing Aeroflow Urology, Sharon!
Fast shipping
Fast shipping, great communication, and timely updates on the order.
March 4, 2026
Unprompted review
Reply from Aeroflow Urology
Thanks for choosing Aeroflow Urology, Laura! We're so happy to have been of help!
This helps me alot with my bladder…
This helps me alot with my bladder issues. Aeroflow is the best and I love the prevail pads. Thank you guys. Such a blessing to get these.
April 10, 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for your kind words, Shavon! We're so happy to have been of help.
It was delivered to my door and never…
It was delivered to my door and never had a bad experience with anything with this
February 6, 2026
Unprompted review
Reply from Aeroflow Urology
Thank you so much for your kind words, Laurie!
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This company is reliable and has great…
This company is reliable and has great communication.
March 24, 2026
Unprompted review
Reply from Aeroflow Urology
We appreciate your kind feedback, Nicole! Thank you for choosing Aeroflow Urology!
Aeroflo gives dignity back!
The supplies for my autistic grandson is always on time. As he grows, Aeroflow makes it easy to change it size up. It has been truly a blessing to be a part of the Aeroflow Urology family! Because of them my grandson can go to school or any where else with dignity.
March 18, 2026
Unprompted review
Reply from Aeroflow Urology
We are so happy to have been of help to you and your grandson, Sherry. We greatly appreciate you trusting us with your care. Thank you for choosing Aeroflow Urology!
We’d love the opportunity to feature your testimonial in our Aeroflow marketing! If you're interested, please take a moment to complete our secure, Customer Testimonial Consent Form below. Thank you again!
https://wme8t18zqf0.typeform.com/customerconsent?typeform-source=www.google.com
I like you're service
I like you're service. & I am very happy with my pull - ups.😄
March 14, 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for choosing Aeroflow Urology, Tammy!
My experience with Aeroflow
My experience is goin well but I'm gonna need to go to a large in panties and Xtra absorption. And I would also like wipes for accidents please.
March 13, 2026
Unprompted review
Reply from Aeroflow Urology
Hi, Velma! We would be happy to help! If you give us a call at 844-276-5588, one of our Continence Care Specialists will be happy to help you find a product that best fits your size and aborption needs. Our office is open Monday-Friday, 8am-6pm EST.
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I love Products and can trust their…
I love Products and can trust their protection on onttings as well as the pads
And fast delivery service as soon as you place your order
March 13, 2026
Unprompted review
Reply from Aeroflow Urology
We're so happy to have been of help, Valerie! Thank you for choosing Aeroflow Urology!
What's new
The products I have received has made. My confidence a lot better then it was before
March 11, 2026
Unprompted review
Reply from Aeroflow Urology
We're so happy to have been of help, Karen! It's our mission to ensure that all of our patients are able to live in comfort and confidence. Thank you for choosing Aeroflow Urology, and for trusting us with your care!
Reply from Aeroflow Urology
Thank you for choosing Aeroflow Urology, Tara!
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