Gemma Beeston

Twice in a row waiting for a delivery at 10pm the driver did not turn up. When you phone they just say I cannot guarantee it won’t happen again and if you make a complaint you won’t hear back as dealt with internally! It’s the same driver who cannot be bothered to find us as we live down country lane. All other drivers find us.

They then say can refund and replace but refund takes 4 days so you have to pay out again first!

I’m never using them again. Terrible customer service.