Naomi Christensen

Customer service is awful. It took me a week of calling to add a lap infant to my reservation.
My older son then broke his leg and we had to cancel our trip. Our other airlines took the doctor's note without any issues. Pegasus wanted full medical details and needed the document signed, notarized, and stamped to even consider it. Its a completely ridiculous hoop to jump through. I don't usually believe the scare tactics in reviews but spend a little more and spare yourself because pegasus has been an absolute nightmare to work with.