Luca Anselmi

Different level. Guest orientation 10/10.
Starlink 💪🏻

Terrible service at Hertz Gold, Oslo Airport. When I arrived, nobody was at the desk. The staff stayed behind the scenes, speaking only Arabic or an Indian language among themselves, making communication with customers extremely difficult. After a very long wait, I was finally given a car that was extremely dirty. No assistance and no solution—just a dirty car and unacceptable service.

Very disappointing check-in experience in Rome.

The check-in area is extremely confusing and poorly organized. It is almost impossible to understand where to go for Baggage Drop-Off, Priority, or regular check-in, with unclear queues and insufficient guidance.

The result is a big, big mess: passengers moving between lines, no clear direction, and unnecessary waiting and frustration.

For an international airport like Rome, the entire check-in process needs much better organization, signage, and passenger management.

As an airline Gold member who travels frequently, I can honestly say that my experience with Alaska Airlines has been one of the most disappointing I have encountered.

The level of arrogance displayed by staff was remarkable, combined with a complete lack of customer recognition and respect. Loyalty appears to mean very little. There was no sense of appreciation for frequent travelers, no proactive assistance, and no effort to deliver the service standards one would expect from a premium airline.

What was most frustrating was not a single operational issue, but the overall attitude. Customer service felt indifferent, unprofessional, and at times dismissive. For an airline that promotes loyalty benefits, the actual experience fell far below expectations.

I have flown with many airlines around the world, and I have rarely experienced such a low level of customer care and recognition. A disappointing experience from start to finish.

Attention is a scammer!!

I am reporting a serious and dangerous transport scam involving an agency operating on the Abu Dhabi–Muscat route, apparently targeting international travelers, including U.S. citizens.

Passengers paid AED 6,000 for a private transfer. The vehicle provided was not the one advertised, but an old car, and the driver had no money even for fuel, forcing passengers to pay for gasoline during the trip.

After crossing the border and about 100 km inside Oman, the agency instructed the driver to stop and abandon the passengers unless additional money was paid.

The passengers included a woman and a 6-year-old child. Leaving them on a remote road during a sensitive security period would have been extremely dangerous. Thankfully, the driver refused to follow the order.

This conduct clearly indicates fraud, extortion, and reckless endangerment. I strongly request immediate investigation and action against the person operating this agency to prevent other travelers from being exposed to the same risk.

Very disappointing experience.
What’s promised is not what you get.
Unclear conditions, poor transparency, and zero real support.

Honestly, it felt like a scam.
Save your money and look elsewhere. ❌

#Warning #NotRecommended #Disappointed #ConsumerAlert

Shameful experience. Etihad is flying passengers on old, outdated aircraft operated by Vamos Airline. The cabin is worn, the standards are far below anything acceptable, and nowhere near what a “premium airline” should deliver.
Unacceptable and misleading.

Flying with China Eastern Airlines was a shocking and unacceptable experience. The staff were some of the rudest I have ever encountered in global travel, showing blatant hostility and discriminatory behavior toward American passengers. To make matters worse, I was charged for Premium Economy, but upon boarding, it became clear that no such service was provided — a complete scam. For an international airline, this is disgraceful and deeply damaging to its credibility.

I find it truly unacceptable when you purchase a product believing in its quality, proudly marketed as Made in Italy, only to discover on the box that it’s actually Made in China. In my opinion, “Made in China” cannot be associated with quality—let alone ethics. After spending a significant amount of money on SMEG, this experience has completely destroyed my trust in the brand.

I have an account, and overall, my experience has been good. However, the offers calls from their employees—mostly with an Indian accent—are extremely pushy. If you don’t answer from the FAB number, they will call you from +971 50 469 9272. They are very aggressive and have no regard for timing, calling even on weekends or as late as 11 PM. This level of pressure for offers is unacceptable.

I would strongly advise against working with A&A Associates. Their staff is incredibly unprofessional, and their procedures are completely unclear. It’s nearly impossible to get a straight answer from them, and they seem to constantly change their information, making it impossible to trust anything they say.

Even worse, their practices are highly questionable and do not seem ethical at all. Be very careful when dealing with them, as they appear to be more interested in misleading clients than providing real services.

The chairman, A. Philips, is the worst of them all—completely untrustworthy and not someone you should do business with. If you value your time, money, and peace of mind, stay far away from A&A Associates.

Instead, after purchasing an expensive Etihad flight (I’ve been a Platinum member for about 11 years), I found myself on a low-cost @wamosair aircraft—without comfort, Wi-Fi, and extremely outdated.

This is totally unacceptable.

"Stay far, far away from this company! I used their services for a Nanny visa and ended up losing a staggering ₹25,000. They lack any ethical standards; after payment, every single person vanished. Avoid dealing with Mahida, Anila, and Deepak — they only sell empty promises, and their conduct is entirely unprofessional. Everything they claim is false. Even the founder, Philip Robin, is nowhere to be found. This was a horrible experience; do yourself a favor and avoid them at all costs."

State lontano e non fidatevi di nessuna parola che vi dicono. Sono 6 mesi che sto aspettando i miei soldi ed ogni settimana dicono lunedì.

Attenzione ⚠️.

ALLEANZA ASSICURAZIONI PERUGIA

Alla fine, prendete meno soldi di quelli che avete versato e, se li prendete, ci vogliono circa 9 mesi per riscuotere, se siete fortunati.

Be cautious and never trust when returning the car, they always find something extra to charge you for. They are truly unprofessional, so be careful.