Tea Plush

I’ve booked a rental from VIP cars in Tirana International Airport on the 25/09 - 28/09. The car was ok but not a VIP one as it claims. It had a sat nav but it didn’t work and it was old like at least 12 years and a bit smelly, so I had to use my Apple Maps on my IPhone.

It also made me loose my flight as there was no one to handed over too. It was only 1 staff member he was nice but was busy with other clients and therefore I lost my flight back.
It makes me wonder what kind of company are they.

Today is 14/10 / 2026 and they are still holding my deposit.
I use car rentals quite often and usually the holding deposit is returned a day later. It has been almost 3 weeks, now and no deposit back. I am quite frankly disappointed with service.

Poor, you can’t book any flights without their so called subscription, which of course is £100 and no way of cancelling. Flights are not cheaper even though they are all connection flights up to 15 hr long.
I found direct flight cheaper.
People call me and I will find you cheaper flights.
BVesel

The worst company I’ve dealt with ever. Even though I’ve send everything they’ve requested at once. They kept asking over and over for the same documents. I felt that they are a dodgy company.
Click2refund is very incompetent. Avoid if you can.

Rutvisha turned up on time, was very professional and handled my session really well as I was a bit anxious. Very happy with the service provided.

Rip off in my experience and opinion, why bother give an evaluation online and price promise and all that, when actually you take the car in the day and they offer you like way way a lot less than evaluation price, For a VW mk7 2013, 80.200 miles online evaluation £4.600 full service history from 2014 to 2021 and on the day evaluation £3.441 absolute joke, I would never recommend to anyone to use it, you better off to part exchange or use other companies.
Phillip Bryan Schofield you should be ashamed that you advertise for them, contrary to what the advert shows. Very very disappointed! SCAM BIG TIME. If there is an option I would give a -1 ⭐️.
I would like someone to get back to me with an answer?