United Kingdom
Review of H&M
I returned an online order in the Kingston H&M. They said “all ok, we’ll refund in your original payment method”
A week later I realised that they never refunded me. I ask in their Hammersmith store and then their online support to explain - they asked me to go back to Kingston, to investigate!
Terrible service and behaviour
Review of Kingsbridge Contractor Insurance
I am reviewing the experience I had with presales only (not the insurance itself).
Pascal was very helpful, responsive and knowledgable. He explained everything I asked clearly and transparently.
Review of Bax Music
NUX Amp was in stock - the only place-
Waiting for a fast delivery to keep the 5 stars for them
Review of Aegean Airlines
Well, what can I say about Aegean? Where do I even start?
As a Greek living abroad for many years, I have flown with them over a hundred times. You would think that level of loyalty counts for something, but apparently not. My experience can be summed up in five words: Expensive, Unhelpful, Untrustworthy and Dirty. Maybe add 2-3 more. SMALL LEG-SPACE
The Perks are a Myth:
They promise "perks" like business class upgrades that, in my experience, never actually materialize. It feels like a bait-and-switch.
The "Aegean Pass" :
Recently, I missed the deadline to use my prepaid tickets (Aegean Pass). We are talking about 8 tickets in total (4 members x 2 journeys). I accepted the loss of 6 tickets, but contacted them to see if they could make a small exception for just one family member (from the "genAIration") so it wasn't a total loss.
Patronizing Service:
Not only did they refuse to help—effectively cashing in on 8 prepaid tickets without providing a single seat—but the response I received was patronizing and downright rude. Being reminded of "the terms you accepted" in a condescending tone is no way to treat a long-term customer.
If you are looking for "Company Values," look elsewhere. They are more interested in keeping your prepaid money than keeping their customers.
Review of Paypal
Paypal used to be ok-ish. Now it is close to scam. Especially the credit!
I made purchases free of interest if paid by xx date in THE FUTURE. They charged me interest. I asked them to provide a break down in the bills. NOTHING.
I asked them to make sure itis CLEAR what amount will be charged with interest in EVERY BILL. NOTHING
This is absurd, i will stop using them
Also continious nonsense messages that my address is not accurate (or the same with the bank)
Review of JobLeads
Charged £59 pcm without a prior notification.
I Can’t even find the payment method in their site to delete it.
Value for job finding is very limited.
After reviewing here and complaining to them (3-4 emails) I got a refund.
Reply from JobLeads
We’re very sorry to hear about your experience and understand how frustrating this must feel. The 14-day trial is a discounted entry offer that renews into a monthly Premium membership unless cancelled in advance. We're sorry if this wasn't clear during sign-up and we'll make sure your feedback is shared with our team to improve transparency.
If you can't locate the payment details on your account, please contact community@jobleads.com directly.
Review of Blossomup
PHISHING SCAMMERS!!! Charged for a subscription I never bought. I started an IQ test (my son) and at the end I was asked to pay a £7 fee (classical). Apparently somewhere in small letters there was a subscription(????) for £24.95 (for what?).
Changed to 3 stars after getting a refund!
Reply from Blossomup
Hi Theo,
We're sorry to hear about your experience and appreciate you bringing this to our attention.
We provide detailed information about our pricing before, during, and after your purchase, including on the pricing page, checkout page, and in the order confirmation email. We understand that sometimes things can be overlooked, and we're here to help.
Our goal is to provide a high-quality and valuable Personal Growth platform that includes premium features such as a Premium Results Report, personalized insights, expert content, a multitude of assessments, and a personal growth tracker. Given the comprehensive nature of our service, all our services are offered through a subscription-based membership.
We offer an option to get your test results for only $1.95, which includes a 7-day trial of our complete Growth platform and all premium features. You can cancel at any time during the trial and keep your Premium Result Report for just $1.95.
Many users that make use of the BlossomUp membership report enjoying the additional insights and support it offers on their Personal Growth Journey. We hope you will give it a chance.
We stand by our product and offer a generous money-back guarantee. If you are not completely satisfied, we are happy to offer a refund. Please reach out to us at hello@blossomup.co, and we'll be happy to assist you further.
Thank you for your feedback and for giving us the chance to improve. We are committed to providing the best service possible and hope to have the opportunity to change your perspective.
Best,
BlossomUp Support
Review of EconomyCarRentals
Review of Admiral Insurance
Some of the key information was hidden in a screen that you had to click 4-5 times from the home page.
It wasn't even in the documents I was given prior to payment.
Staff was friendly on the phone but even they couldn't find the info and they had to put me on hold for 5-10' !
Reply from Admiral Insurance
Hi Theo, thank you for choosing Admiral.
I am sorry to hear of that you had difficulties accessing certain information relating to your home insurance policy. We understand how this can be frustrating and we apologise for any inconvenience caused.
If you do require any further assistance with this then please send your details into ReviewFeedbackSupport@admiralgroup.co.uk and we'd be happy to help.
We really value you as a customer and want to thank you for taking the time pass on your feedback. We take all feedback on board.
Thank you, Stacey.
Review of FRASERS
I paid for shipping and then paid again for return.
This is online shopping from the 80s.
Had the product information been accurate on their site, I would have avoided funding courier companies.
The reply below is just for show. After 3 e-mails they just restated their policy (which is my review!)
Reply from FRASERS
Hi,
Thank you for taking the time to share your feedback with us. We want to
investigate the matter further to assist you better. Could you please contact us
at https://help.houseoffraser.co.uk/en/support/tickets/new
[https://help.houseoffraser.co.uk/en/support/tickets/new] with more details?
Please keep in mind that we are currently experiencing a high volume of customer
inquiries, which may cause a delay in our response time. However, we will assign
your email to one of our agents as soon as possible, and they will get back to
you with a solution. Thank you for your patience and understanding.
Thank you for your time. Should you have any further questions, please do not
hesitate to contact us.
Kind regards,
Anthony
Customer Service Advisor
Review of Paypal
Paypal credit is a scam.
I Paid with paypal credit an amount of £397, paypal credit “promised” to be paid back in 4 months.
After spotting that the direct debit will take the full amount, I contacted them and they ensured me that this is not the case. Come the direct debit date it took the full amount. Now they do NOT respond.
Review of Virgin Media
Speeds are good, very small issues with stability.
WiFi repeaters are needed with the VM router (depends on the house architecture I guess)
Reply from Virgin Media
Hey Theo, thank you for reaching out and taking the time to leave a review today.
and I'm sorry to hear you're having an issue with your WiFi connection. There are so many things that can influence a WiFi connection some of which include but are not limited to, a fish tank being in the same room, walls being built with concrete instead of brick, it could even be that your next door neighbours router is interfering with yours. Due to this, we are only able to offer limited help. Please have a look here: https://virg.in/wifisos
The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. Can you please ensure the following:
> Out in the open
> Next to the TV not behind it
> Away from large bodies of water (e.g. fish tanks)
> Away from baby monitors and cordless phones
> Away from microwaves
Think of the Hub as a radio, and WiFi as the sound - the further away you are from the radio, or the more obstacles that are in the way (walls, electronic devices etc.), the quieter the radio & the poorer the WiFi.
If that doesn't help, if you have the Hub 3, you can download our Connect App which will allow you to scan areas of your home and will offer help. You can view more information on that here: https://virg.in/connectapp.
If after going through the self-checks, you still need some help, feel free to pop along to our Community Forum where our staff and users have a wealth of knowledge and experience to help you out: virg.in/CoBb.
Please do feel free to contact us on any of the methods below:
Call: 150/03454541111
Text: 0753 305 1809
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums
Cheers ^Matt
Review of Pretavoir
Service excellent, product as described in proper packaging. Second purchase from them.
Review of AliExpress
AVOID!!! scammers. Headphones weren’t working, they asked for a photo evidence (for real???), after 5 uploads of mp4, they refused to take responsibility. Escalated to ALIexpress or whatever they are called, but they are the same
Review of Yodel by InPost
Review of InPost UK
Appalling service, envelope with important papers to a government office was returned back after 25 days. I called to ask what happened and they said they “couldn’t get access”. To a public office!
Reply from InPost UK
Theo, I apologise that your parcel was returned to you after such a long time in transit. I hope you have been able to get these important papers to the appropriate place now. If you need any further help with this issue, please do email trust@inpost.co.uk.
Review of Selph
I use them all the time, they are excellent in any aspect of the service
Review of Selph
Super service when others said too late, too close to the departure date
Review of Go.Compare
all good,
4 stars because I got a bit confuded with the e-mails I received with quotes , even after I bought the insurance
Review of JavaHub Coffee
Service is excellent (delivery in 1-2 days)
Products as described
The site is very easy to navigate and the design is awesome
