SCAM SCAM SCAM
I have taken some time to read all these negative reviews about Gogogadgets and I absolutely agree with them, but I have some further information that may help people with their problems.
I bought the Instaheat heater in August this year, but it took 4 weeks to arrive. The heater is useless. The fans do not work and only a very small amount of residual heat comes from them. I emailed Gogogadgets, but like everyone else was told that I had a ticket number and somebody would contact me, but nobody did.
The company told me to return the products to the Netherlands, which I did to the address which I received from them, at a cost of £15 through Parcelforce.
I was given a tracking number and when I followed this up through Parcelforce, I discovered that the heater had been delivered to the address in the Netherlands, but the company did not bother to pick it up at the collection depot and was returned to me on the 22nd of December.
When I contacted them again, they gave me an address in England, but with the wrong postcode, and it was only by chance that I discovered the correct postcode, so I have sent the heater to this address in Wolverhampton, which is:
C/O Unit 3 Pantheon Park
Wednesfield Way
Wloverhampton
WV11 3DS
So I hope all the disappointed people whose reviews I have been reading will send their faulty items back. I used Yodel and it cost me about £7.
By the way, I noticed people have said they will raise the case with PayPal if they have paid through them and I have done this, but I’m afraid to no avail.
P.S today I contacted my bank , the one that is connected with PayPal and so every time I pay something with PayPal, It comes straight out of my bank account and I am pleased to say that they have taken my complaint on board and I have now had the money refunded.
So please contact your bank and explain to them that you have been sold a useless product, and if you paid through a credit or debit card belonging to your bank or through PayPal who links in directly to your bank, you WILL get a refund.
29 December 2022
Unprompted review